Customer Service Dental Assistant

R achel Carpenter

*** ******* **. ******, ** **126

Cell: 214-***-****

Email: *.********@*****.***

Summary

A f riendly and compassionate Dental Assistant who loves all areas of dentistry with a

special passion for oral surgery and pediatrics.

E ducation

Carrington College Dental Assistant Mesquite, Texas February

2015

Awards: Academic Excellence and Perfect Attendance

RDA (exp. March 2016)

Ogle School of Cosmetology Nail Technician Dallas, Texas September

2000

S kills

BLS CPR/AED certified (exp. May

2015)

CAD/CAM Certified

OSHA t rained and H IPAA certified

Taking vitals

Taking and pouring impressions

Fabricating temporary restorations

Fabricating bleach t rays

X-rays (both digital and non digital)

Panos

CEREC t rained

Chairside duties

Basic orthodontic skills

Charting

Sterilization and infection control

Front desk duties, patient reception

Customer service

Team player

Professional telephone etiquette

Prioritizing and organizing

Dent rix

M icrosoft 07, 13 – type 45 WPM

P rofessional Experience

Modern Dentistry Dental Assistant Externship Forney, TX 180 hours

completed

D uties: sterilized instruments, cleaned and set up rooms, stocked supplies, set up t rays,

called patients back, took vitals, took digital X-rays and Panos, CEREC t rained, poured

models, made temporaries, gave f luoride t reatments, and chairside

L ifetouch Photography School Photographer Dallas, Texas August 2012 -

December 2013 Duties: achieved bonuses for my team by quality professionalism

w ith school staff, self-disciplined, time management, responsibility for equipment, my

p hotos, my team, and the money, awards for quality photos and expressions.

Petsmart Guest Services Associate Dallas, Texas September

2008 - June 2012

Duties: achieved customer t rust and respect by going the extra mile in caring for their loved

ones, keep detailed records, computer filing, confi rmations, verifications, handle money,

customer service, answer multiple phone lines, operate office equipment, sell services, fill in

g rooming salon, and fill in front end services.

Dillard’s Men’s fragrance associate Mesquite, Texas February 2007 -

A ugust 2008

Duties: achieved bonuses for my sales, handle money, answer phones, follow f loor plans,

s tock, sell, credit applications, promote, merchandise, continuing education

Daily Grind Cafe Barista Forney, Texas September2005

- February 2007 Duties: handle money, construct beverages, cook, cater, inventory,

order supplies, maintain safety standards, sell antiques

Moda Global Fashion Store Manager Dallas, Texas February 2003 -

September 2005

Duties: handle money, meet with designers, pick out merchandise for demographics,

i nventory, order, receive shipments, artistic displays, organize fashion shows, promotions,

web maintenance, payroll, scheduling

Volunteer

Girls Rock Dallas Instructor/Band Coach Dallas, TX March

2011 - Current

Duties: instrument instruction for girls 8 – 17, help with self-esteem, provide detailed bass

i nstructions, help in song writ ing and creative expression, help with developing their

i ndividuality, emotional support, fund raising activities, artistic instruction, decorating

classrooms, raising awareness

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