Sales Manager

** ********* ***** ****, ** *****

860-***-**** *********@*****.***

Cathy Cooperman Dusza

Senior Recruiting Specialist

EXECUTIVE SUMMARY

Recruiting

. Subject Matter Expert of full life-cycle recruiting initiatives within

multiple venues - Information Technology, Clinical, Insurance,

Healthcare, Finance, Sales, et al

. Consistently maintains robust pipeline of candidates. Creates best

candidate experience while working with transitioning employees;

genuinely cares for applicants.

Business Development

. Maintains solid client relations in B2B consultative sales. Works

closely with hiring managers to fully understand current/future needs,

and develops hiring strategies to accommodate needs.

. Yields significant revenue generation; negotiates contracts and

consistently earns rapport of finding best talent.

Management

. Mentors agents in best practices of techniques to effectively close

sales. Integral part of client visits.

. Works one-on-one with recruiters in phone training to develop skills

necessary for sourcing/placing candidates and maximizing billing

opportunities.

Operations

. Go-to-person in organizational challenges. Leads business

transformation by understanding the big picture.

. Successful in organizational change leadership, business turnarounds,

etc.

Top Customer Experience

. Brings collaborative approach to customers in consultative style.

Partners with customer to fully understand needs. Assists with

mentoring through recruiting and strategies to supply best customer

experience.

. Excellent in profiling, anticipating needs, and in keeping open lines

of communications with customer.

CAREER PROGRESSION & NOTABLE CONTRIBUTIONS

Nationwide Insurance 8/2008 - Present

SENIOR RECRUITING SPECIALIST (9/2010 - Present)

CONTRACT RECRUITER (8/2008 - 8/2010)

- Highly consultative partnering with multiple hiring managers to

determine priority recruiting needs and strategies to recruit best-

qualified talent. "Go To Person" for special initiatives and staffing

projects.

- Diligent in development of database of thoroughly pre-screened

candidates via research, networking, professional organizations and

leveraging of employee referral processes. Database metrics via

PeopleSoft.

- Maintained strong IT relationships while negotiating new direct hire

staffing agreements with outside vendors.

- Partnered with HR to educate managers on compensation philosophies and

practices, e.g. base pay and other compensation-related topics.

Notable Contributions:

. As Subject Matter Expert with deep database and connections, chosen to

take over critical recruiting efforts (already in process). Hired two

Regional Managers and 22 Account Managers in six weeks to support

corporate expansion.

. Relentlessly maintained track record of recruiting leaders and top

performers, for example, recruited entire team for customer who

ultimately achieved '2012 Agency Sales Manager of the Year.'

. Took over IT recruiting efforts from on-site dedicated recruiter of

west coast company. Quickly sourced, attracted, recruited and

retained top talent with variety of technical backgrounds resulting in

best possible skills mix for company.

. Earned reputation of unearthing very niche group of candidates under

tight recruiting criteria, e.g. Credit Scores and Net Assets.

Cathy Dusza Resume, Page 2

860-***-**** *********@*****.***

Spherion Staffing Services Farmington, CT 4/2007 - 1/2008

STAFFING BRANCH MANAGER

- Led team of eight while managing operations and accelerating growth of

sales and recruiting opportunities for multiple national accounts.

Successfully managed multiple VMS locations.

Notable Contributions:

- Rescued account with acute attention to all to improve level of

communication with managing players; earned diversity initiatives for

recruitment of temporary high volume workforce of 200+ employees.

- Earned rapport of true rainmaker/troubleshooter with proven expertise

in turnaround.

DBDS-Intelistaf Manchester, CT 3/2004 - 2/2007

AGENCY RECRUITING MANAGER, CONTRACTOR MEDICAL STAFFING

- Second in command to owners. Worked with IT consulting practice for

new hires and successful bench placement of existing staff.

- In addition, contracted to assist medical staffing company with

implementation of new Applicant Tracking System and new business

development with full life-cycle recruiting efforts.

Notable Contributions:

. Resurrected deteriorating business; hired and trained new staff and

brought business back to sustainable profitability and growth.

TelTech IT Consulting Poughkeepsie, NY 10/2000 - 11/2002

IT REGIONAL DIRECTOR

- Led team of 14 while successfully managing growth and expansion for

Northeast Region. Managed P&L and established branch quotas. Remained

hands on recruiting/sales for team mentoring and increase of regional

revenue.

Notable Contributions:

. Increased business by 37%; created new customer relationships at

primary accounts (IBM and Phillips).

. As Organizational Change Agent, restructured branch through turning

dysfunctional staff around and creating culture of collaboration.

. Intervened and repaired damaged relationships with national account

(JC Penney Corporate); dubbed title of "Rock Star" by corporate office

for supreme customer relationship management.

TSR Consulting Services, Inc. Farmington, CT 2/1996 - 10/2000

IT BRANCH -- RECRUITING MANAGER

- Led/mentored team of seven in branch startup via staff augmentation

and solution sales by targeting vast healthcare and insurance markets

in greater Hartford, CT and Western, MA territories.

- Hands-on in both recruiting and sales. Built relationships with all

gatekeepers, managers, stakeholders, etc.

- Opened new branch and grew sales from 0 to $5M annually in less than

one year. Won clients such as Aetna, Cigna, United Healthcare, Mass

Mutual, EDS, Orion Companies.

Notable Contributions:

. Transitioned clients to solutions sales for Y2K remedies at NY based

outsourcing facility.

. Developed solid reputation as trusted advisor and credibility that

fostered growth of business.

EDUCATION & VOLUNTEERISM

St. Francis Hospital School of Respiratory Therapy - Certified Technician

Susan G. Komen for the Cure Fashion Show - Makeup Artist

University of Hartford Fashion Show Fundraiser - Makeup Artist

Contact this candidate