Administrative Assistant

ELLAINE CORTEZ SALAMAT

Permanent Address: #** Villena Subd. San Vicente, Apalit, Pampanga

Email Address: *******.********@*****.*** / *******.********@*****.***

Skype: ellaine.salamat

CAREER OBJECTIVES

To be able to contribute in the fulfillment of the company vision, while

achieving personal growth and career advancement; to secure a position in a

demanding work environment where my organizational and planning skills are

fully utilized.

I. PERSONAL DATA:

Gender : Female

Age : 26 yrs. old

Civil Status : Married

Date of Birth : September 1, 1988

Place of Birth : Pampanga

Religion : Roman Catholic

Nationality : Filipino

Height : 5'3"

Weight : 50 kg

II. HIGHLIGHTS OF QUALIFICATIONS

. Highly ethical and moral person.

. Well-versed in both written and verbal communication skills with an

eye for detail.

. Three years experience as an administrative assistant in a fast-paced

environment. Proven strong interpersonal and communication skills plus

the ability to handle multiple tasks efficiently and accurately.

. Proficient in using Microsoft Office Software.

. Advocate for customer's right; strive to understand a customer's needs

and concern.

. Hardworking and flexible; adapt easily to change of environment and

work schedule.

. Maintain critical thinking skills essential to providing competent and

dignified customer care.

. Personable with a positive attitude; interface well with customers.

. Team leader, extremely productive in a high volume and high stress

environment.

. Proven record of reliability and responsibility.

. Resourceful, problem solver and capable of implementing solution to a

complex problem.

III. EDUCATIONAL BACKGROUND

Tertiary Level: Bulacan State University

Malolos City, Bulacan

Bachelor of Science in Biology

2005-2009

Secondary Level: Assumpta Technical High School

San Simon, Pampanga

2001-2005

Primary Level: Holy Child Academy

Bagong Pag-asa, Apalit, Pampanga

1995-2001

IV. EMPLOYMENT RECORD

Name of Employer: St. Luke's Medical Center- Global City

Address: 32nd Street, Bonifacio Global City,

Taguig City

Position: Administrative Assistant/Ward Clerk

Unit/ Department: Medical Arts Building Operating Room

Inclusive Date : August 17, 2009- November 30, 2012

Job Summary:

The Administrative Assistant is one of the most important

functions in the health care delivery system and the first point

where contact is made personally or by telephone.

Specific Duties and Responsibilities:

. Welcome patients as they contact the center personally or by

telephone, and explain the services available, payment categories,

and billing procedures.

. Schedule appointments; direct walk-in patients and emergencies as

per established policies and procedures.

. Answer all incoming calls and route them to the appropriate staff.

Responds to patient and patient's relatives queries courteously.

. Adhere to instructions issued by the managers and perform duties in

accordance with the routines, methods and techniques, and in

compliance with the recognized policies, procedures, standards and

practices of the institution.

. Register all patients per registration protocols and collect all

documentation.

. Charge patient's operating room bill in healthcare system.

. Reviews patient's chart, encode doctor's discharge summary,

discharge orders and final diagnosis in healthcare system.

. Systematically schedules and registers patients for procedure, to

avoid overlapping or delay in the procedure.

. Does inventory of cases, document them in the unit census logbook

and tallies monthly census.

. Coordinates with the other department, under the supervision of the

managers for scheduled procedures and routine activities.

. Keeps and maintains administrative/ Departmental records and files.

. Reviews discharge charts - places forms in chart according to

established chart order.

. Files and monitors personnel leaves, overtime slips, and other

pertinent documents and attach them to the respective time sheets

of the employees.

. Prepares employee's daily time record.

. Checks and receives necessary supplies from Central Stores,

ensuring that the supplies are complete and undamaged.

. Facilitates the paperwork for discharging patients and makes follow

up appointment.

. Responsible for updating knowledge and skills by attending and

completing requirements of company sponsored training and seminars.

. Assist patients in processing their bills and facilitating

insurances if there are any.

Name of Employer: e4e Global Services, Inc - Philippines

Address: 32nd Street, Fort Legend Tower, Bonifacio Global City,

Taguig City

Position: Medical Coder

Inclusive Date : May 28, 2013- November 4, 2013

Job Summary:

Medical Coder Associate classifies (code) diagnoses and

procedures for billing and statistical purposes. Medical Coders

Associate must have a thorough knowledge of medical terminology,

procedures and surgical operations in order to correctly assign

codes to each treatment prescribed for a patient.

. Selects the most accurate and descriptive codes from the listings

of International Classification of Diseases, Ninth Revision,

Clinical Modification, (ICD-9-CM to select the diagnosis-related

group (DRG) assignments for each case as well as procedural codes

(CPT).

. Review patient histories, physical examinations, emergency room

visits, operations, chart reviews, consultation and discharge

summaries to support codes selected for billing.

. Enter coding information into electronic billing system. This

system allows the data to be well organized and for easy

accessibility of patient's history, services rendered as well as

for billing and insurance purposes.

. Responsible in making certain codes assigned to each chart to meet

all legal, federal and insurance regulations so that payments to

services are easily obtained in a timely manner.

. Reviews claims to ensure that they are correct by verification of

data and signatures. This manner reduces the possibility of denied

claims.

. Provides feedback and education to physician and professional

staff regarding changes in coding methodology and enhanced

documentation procedures for optimizing reimbursement.

. Provides training and mentoring to new employees as needed.

. Performs routine audits independently and participates in coding

compliance plans, research and analysis.

V. TRAININGS/ SEMINARS ATTENDED

ON-THE-JOB TRAINING

Regional Animal Diseases Diagnostic Laboratory

Department of Agriculture - San Fernando City, Pampanga

April-March 2009

Soils Laboratory

Department of Agriculture - San Fernando City, Pampanga

October 2009

SEMINARS

St. Luke's Medical Center, Quezon City:

. Basic English Proficiency Training - May 2009

. Customer Service Champion Training - June 2009

. Waste Management Seminar - Nov. 2009

. Time Management Seminar - Nov. 2009

. Infection Control Basic Course - Nov. 2009

. Basic Life Support Training - Nov. 2009

. Bio Safety Emergency Preparedness and Disaster Control Team -

Nov. 2009

. Personal Effectiveness Program-Conformance to Expected

Behavior -Nov.2009

. Staff Effectiveness Program - July 2009

St. Luke's Medical Center, Global City:

. Personal Effectiveness Program-Working in a Customer Driven

Environment - May 2010

. Basic Life Support Training - Sept. 2012

. Infection Control Basic Course - Sept. 2012

e4e Global Services, Inc. - Philippines

. Basic Training on ICD 9 - CM and CPT - June - August 2013

. Encoder Pro Training - August 2013

VI. CHARACTER REFERENCE/S

Name : Odella C. Antonio

Position : Department Manager

Address : St. Luke's Medical Center- Global City

32nd Street, Bonifacio Global City

Contact No.: (02) 789-7700 local 7195 / 092*-*******

Name : Cecilia R. Pecito

Position : Nurse Unit Manager

Address : St. Luke's Medical Center- Global City

32nd Street, Bonifacio Global City

Contact No.: (02) 789-7700 local 7196 / 092*-*******

Name : Geraldine Balinas

Position : Area Manager

Address : e4e Global Services, Inc. - Philippines

32nd Street, Fort Legend Tower, Bonifacio Global City,

Taguig City

Contact No: +63 6259601 / +63 954 3776

I certify that the above information is true and correct to the best of my

knowledge and ability.

Ellaine Cortez Salamat

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