ERLIA DESSIN
Home: 617-***-**** - Cell: 617-***-**** -
Professional Summary
my career. Relevant skills and knowledge. Maintenance of a Laboratory Notebook Maintenance of an effective
Healthcare/Business environment Maintenance of a well ordered office
Licenses
Certified Nursing Assistant
Medical Assistant
Business/Healthcare Administrator
Skill Highlights
Understands mobility assistance needs Documentation procedures expert
Charting expertise Quick problem solver
Understands medical procedures General housekeeping ability
Able to lift 60 pounds Medical terminology knowledge
Trained in grooming and bathing assistance Valid MA driver's license
Bilingual in french, Creole Reliable transportation
Professional Experience
Medical Assistant
January 2009 to January 2015
Woburn Nursing Center
Assist patients in Daily Care tracker information input.
Observed and documented patient status and reported patient complaints to the case manager.
Read and recorded temperature, pulse and respiration.
Prepared patient rooms prior to their arrival.
Collected urine and fecal samples.
setting up and operating special medical equipment and apparatus.
Assisted with adequate nutrition and fluid intake.
Provided transportation, assistance and companionship to clients.
Positioned residents for comfort and to prevent skin pressure problems.
Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Tended to patients with chronic illnesses.
inputs and outputs.
Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
Documented resident records on daily flow sheets.
Assisted with ADLs.
Provided patients and families with emotional support.
Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily
Exhibited compassionate care and communication with regard to issues of death and dying.
Administered simple range of motion exercises.
Comforted patients and provided them with reassurance and encouragement.
Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients
for which care is provided.
Promoted personal and co-worker safety.
Participated in the maintenance of safe conditions within the facility and other related areas.
Maintained a clean, orderly and well-stocked environment.
Customer representative and cashier Receptionist
May 2013 to May 2014
Home Health - Arlington, MA
Assistant at the tech Lab.
Working with the elderly as home health Aide.
Assisted with ADLs.
Maintained a clean, orderly and well-stocked environment.
Observed and documented patient status and reported patient complaints to the case manager.
Receptionist/Customer Representative
January 2011 to April 2012
Staples - North Andover, MA
Maintain client records.
Answering and directing incoming calls to the appropriate person.
Customer Representative
Mailroom Clerk/Receptionist
January 2009 to January 2011
Atlantic Union College
Receiving and delivering mail.
Receptionist
Customer Representative
Medical Clinical Assisting Extern
May 2008 to June 2008
Tufts Medical Center - Boston, MA
Perform Vital Signs, EKG Prepare patient rooms for examinations Answering and directing incoming calls to the
appropriate Person Maintain patient flow for 16 attending doctors Working with Office (AS/400,Word, Excel,
PowerPoint)..
Nursing Assistant
July 2007 to January 2009
Lexington Health Care - Lexington, MA
Observed and documented patient status and reported patient complaints to the case manager.
Read and recorded temperature, pulse and respiration.
Assisted with adequate nutrition and fluid intake. Prepared patient rooms prior to their arrival.
Receptionist
September 2006 to June 2007
Eastern Nazarene College - Quincy, MA
Answered and directed incoming calls to the appropriateperson Managed and insured student and staff
satisfaction Greeted student and visitors upon arrival Filed student records Prepared outgoing mail.
EKG's, Vital Signs
Aseptic Lab techniques, Q.C and GMP Standards Introduction to: Harvesting Chromosomes, ELISA technique,
Western Blot technique, SDS-Page, Immunoblot, Limiting Dilution, HPLC Microscopy: Compound and Inverted
Microscopes Column Chromatography Yeast & bacteria genetics including yeast transformation, yeast genomic
DNA prep, plasmid prep, E.coli transformation, cloning using competent cells, PCR mutagenesis.
E ducation and Training
Master of Sciences : Healthcare Business Administration, Jan 2014
Grand Canyon University
Healthcare Business Administration
Bachelor of Sciences : Pre-Medicine, Psychology, 2011
Atlantic Union College
Pre-Medicine Psychology
Minor in Psychology
Coursework in Anatomy, Physiology and Health Assessments
Medical Assisting, April 2008
Career Institute of American International College - Cambridge, MA, USA
Coursework in Medical terminology
Nursing Assistant, June 2007
Holden Medical Institute - Lowell, MA, USA
Coursework in Nursing Assistant
Learned on how to go about patients' ADL's
Associate Degree : Health Sciences, 2006
Eastern Nazarene College
Health Sciences
References
REFERENCE Mike Payne 617-***-**** ***************@*****.*** Boston, MA
Bishop Pacific Zagabe 617-***-**** Worcester, MA
Ricardo Valcy 857-***-**** ************@*****.*** Everett, MA
Skills
AS/400, C, directing, ELISA, GMP, HPLC, Excel, mail, Office, PowerPoint, Word, Nursing, Page, PCR, quality,
Receiving. Patient-focused care Excellent interpersonal skills. Compassionate and trustworthy caregiver. Time
management. Detail-oriented. Detail-oriented. Effectively interacts with patients and families. Medical terminology.
Charting and record keeping. Valid MA driver's license