Customer Service Training

Michaela Williams

*** **** ** 717-***-****

Mohrsville, PA 19541 ********@****.***.***

EDUCATION

East Stroudsburg University, School of Health Sciences East Stroudsburg, PA

B.S. Athletic Training August 2011 -May 2015

GPA: 3.2

ATHLETIC TRAINING WORK EXPERIENCE

Fall 2014 Student Athletic Trainer East Stroudsburg

University

As a senior athletic Training student I have evaluated, recognized, prevented and

provided treatments for athletic injuries under supervision of an ATC

Developed rehab plans on-the-spot and on a daily basis

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Extensive work with all therapeutic interventions

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Worked specifically with the men’s soccer team, women’s basketball team, and men’s

basketball team

Spring 2014 Student Athletic Trainer Warren Hills Regional H.S

Assisted head athletic trainer

Developed rehab plans for ACL, Low back fracture, and chronic ankle instability

Evaluated, recognized, prevented, and provide treatments for all athletic injuries

Sports: softball, baseball, basketball, lacrosse, track and field

Fall 2013 Student Athletic Trainer East Stroudsburg

North H.S

Assisted head athletic trainer in every day duties

Worked primarily with the H.S. football team – strong involvement with on-field

evaluation

Evaluated, recognized, prevented, and provided treatments for all athletic injuries under

the supervision on an ATC.

Spring 2013 Student Athletic Trainer East Stroudsburg

South H.S

Involved with spring sport game day evaluations

Small rehabs regarding ankles and knee’s

Fall 2012 Observer North Hampton Community College

Observed day-to-day athletic training duties

Spring 2012 Observer Lehigh University

Observed daily duties of an athletic trainer for the division I athletic population

OTHER EXPERIENCE

Spring 2015 Observer Bethel Elementary School

Observed the occupational therapy assistants daily duties

Special education population

Spring 2013 Volunteer East Stroudsburg University

Swim and gym program

Helped children with all disabilities participate in gym and aquatic activities once a week.

WORK EXPERIENCE

Winter 2014-2015 Rental Shop Employee Shawnee Mountain Ski Resort

Customer service experience

Provided ski and snowboard equipment to customers

Spring 2012-2015 Cashier The Beer Mart

Customer service experience

Front desk cashier

CERTIFICATIONS

Health Care Provided – CPR/AED–August 2013

First Aid – August 2013

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