Administrative Assistant

Polly Williams

**** ***** ******, ****

Cleveland, Ohio 44109

216-***-**** (Home)(Call 1st)

216-***-**** (Cell - Leave Message)

Email: ***********@*****.***

I am a highly motivated individual with excellent social, organizational and management skills; I have 15 years of experience. I am seeking a position with a team-oriented employer.

Experience:

Jan 2015 - Present - Liberty Tax Service, Cleveland, Ohio

Tax Return Preparer (Certified - PTIN):

Tax return preparation.

Answering phone lines.

Scheduling appointments for new and returning clients.

Office set up/maintenance.

2007 - 2014 - Malachi House, Cleveland, Ohio

Executive Assistant:

Tracked donations, maintained bank records and ledgers. Generated and prepared all correspondence for executive director’s signature.

Acted as liaison between donors, vendors, volunteers, etc.; maintained the organization’s database. Generated reports for auditing purposes; maintained organization’s files.

Generated thank you letters and cards for donor records and receipts; supervised volunteers related to position.

Provided secretarial & administrative support to other staff; ordered office supplies for organization.

1998 - 2005 - The Center for Health Affairs, Cleveland, Ohio

Coordinator, Materials Management Services:

Updated and tracked national contracts utilized by member facilities; maintained member communications; maintained IMIS database.

Acted as liaison between sales reps, hospitals, long-term care facilities; and vendors; provided secretarial support and office organization to sales staff.

1997 - 1998 - Geric Home Health, Inc., Cleveland, Ohio

Home Health Aide (CNA/STNA):

Assisted clients with bathing and ambulation.

Accompanied clients on visits to clinic; prepared meals.

Aided in housekeeping and ran errands.

1977 – 1993 – The Louis B. Stokes Medical Center, Cleveland, Ohio

Administrative Assistant:

Provided administrative support to Chief, Surgical Service; coordinated meetings.

Supervised 8 clerical staff members.

Interviewed and recommended student interns from summer work study program.

Transcribed letters, memos, discharge summaries, progress notes, and operative reports.

Prepared and generated Quality Assurance reports.

(Awarded “Outstanding Performance” from 1984 - 1992)

Education:

Academy of Court Reporting - 10/94 - 04/95

I studied court reporting, legal terminology and business law. Dean’s List

Jane Addams Vocational High School - 09/73 - 06/77

Majored in Medical Laboratory and Medical Terminology. Diploma

Skills: Microsoft Word applications, Excel, Outlook, Donor Perfect; 80 wpm. I am proficient in use of medical terminology.

Contact this candidate