A/R Poster, Collector And Administrative Assistant

Carla Yvette Robertson

**** ** ***** ******* - ***** Gardens, Florida 33056

786-***-**** - **************@*****.***

OBJECTIVE: To work for a company that will utilize my various supervisory and

collections experience and allow me to grow as the company grows.

JOB HISTORY:

Professional Revenue Recovery Solutions, Sunrise, Florida

Accounts Receivables Clerk: June 2013 to Present

Post payments received from insurance companies that have been received by clients

from insurance eobs to patient accounts. I locate payments that have not been reported

by the client and post to individual patient accounts. I identify any underpayments and

forward these accounts to the in-house collection department for follow-up. I audit all

work done by payment posters and balance all batches at end of day and at the end of

the month.

Insurance Collection Specialist: November 2012 to June 2013

Contact various insurance companies to expedite the processing of medical claims for

various mental health / substance abuse facilities utilizing both the Medisoft billing and

more recently Raintree billing system.

Lanier Collection Agency, Savannah GA

Insurance Collection Supervisor: November 2003 – February 2012

Responsible for the training new employees the HIPPA Laws and FDCPA regulations.

Collections: past due monies for various clients – medical providers. Verified insurance

coverage and filed insurance claims for reimbursement as well as provided any

additional information required to process claims.

Administrative liaison to all clients, verifying HIPPA Regulations were followed regarding

the use of email, spreadsheets, and the client systems of memorial medical center and

St. Joseph/Candler.

Assistant Office Manager:

Accounts Receivable Clerk: posted client payments, created credit reports.

Instrumental in creating and updating posting company procedures. Assisted in Month

Utilized: accuterm, excel, Microsoft word, citrix and various other office.

Snelling Personnel, Savannah GA

Administrative Assistant January 2002 – November 2003

Various medical offices, general office duties; answering the telephone, filing insurance

claims, typing reports, maintaining office supplies, collecting funds – current and past

due, and balancing day and month billing.

Seaboard Warehouse, Miami FL

Customer Service Representative January 2000 – December

2001

Processed customer orders, generated shipping documents and customer invoices as

well as scheduled shipments for delivery. Also provided assistance to resolve any

customer issues.

EDUCATION:

Miami Dade Community College, Miami, FL

Miami Jackson Senior High School, Miami, FL

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