Manager Customer Service
Resume:
ALBERT RADOM e-mail:
************@*****.***
Teaneck, NJ 07666
CAREER SUMMARY
Highly experienced financial and operations manager with over 20 years experience in logistics,
inventory control, contract negotiations, budgeting, and preparation of financial statements.
Successful revenue builder, using financial strategies to support growth. Ready to contribute my
financial and operational expertise to a growth-oriented business.
CAREER HISTORY
ARON, SADOWSKY AND MARKS, INC. 2014-Present
Controller
- With this Commercial Collections Agency responsible for all aspects of the financial operation
- Preparation of company financial statements and coordination with outside accountant
- Manage 3 bank accounts including 2 trust accounts
- Liaison with clients regarding payments to company and payments received by clients
- Hands on responsibility for vendor payments
- Responsible for downloads of claims from clients
NATRUL HEALTH GROUP LLC 2007 - 2013
Controller/Operations Manager
- Grew company revenue by 25%
- Stabilized Company’s finances through changes in sales force and directed marketing
- Preparation of monthly financial statements and budgets
- Daily sales report preparation and analysis
- Ordering of inventory and follow up with suppliers
- Purchasing Agent for affiliated company – ADH Health Products
PERELSON WEINER LLP 2005 - 2006
Certified Public Accountants
Controller
- Newly established position for this 15 partner/70 total employees firm
- Responsible for the preparation of the monthly financial statements
- Supervisory responsibility for payroll, Time & Billing, Accts Payable & Accts Receivable
- Preparation of financial statements for Pension Plan and 401(k) Plan
KAREN’S FABULOUS FOODS, INC. (f/k/a BISCOTTI & CO.) 2003 - 2005
Manufacturer & Distributor of baked goods
Controller
- Supervision of customer service department, accounting and warehousing
- Coordination and ordering of product with contract bakeries
- Preparation of weekly statements for asset based lender
- Preparation of financial statements to allow company to pursue additional outside capital
- As a result, company received additional capital which allowed it to expand into the low-carb
business
NAT-RUL HEALTH, INC. 1999 - 2002
Wholesaler of dietary supplements (see Natrul Health Group LLC)
Controller
Responsibilities of Natrul Health Group LLC plus:
- Converted company from non-Y2K compliant system to ACCPAC accounting system, which
involved acquiring new hardware and software. There was no down time.
- Prepared acquisition financials and negotiated with old owners regarding final sales price, which
was more favorable to investor group
- Involved in getting Nat-rul Health integrated into Select Nutrition Distributors (newly acquired
company by Nat-rul Health investors) system, including supervision of Select’s accounts
receivable dept - stabilized bad debts.
MAPAL, INC. 1995 - 1998
International Tool Manufacturer
Manager, Administration
- Responsible for overall supervision of customer service, shipping and receiving, purchasing
and price quotation. Controlled inventory by showing growth of 15% while sales grew 60%.
OLD DUTCH INTERNATIONAL, LTD 1993 - 1995
Importer of Kitchenware
Operations Manager
- Office manager with responsibility of overall supervision of order processing, invoicing and
distribution of product. Introduced new software package to company, and supervised conversion
process.
HIRAM WALKER GROUP, Associated Importers Division 1984 - 1992
(formerly Carlton Importing Co.)
Major importer and distributor of malt beverages
Operations Manager (1986-1992)
- Managed importation and delivery of product to customers including ordering from various
foreign points, ocean shipments, customs clearance, and inland freight movement
- Supervised traffic department, mail room and reception area
- Achieved cost savings of $6 million in 6 years by:
o Negotiating for no increases from freight carriers
o Eliminating for-hire traffic company and bringing work in-house without increase in
personnel
o Member of Hiram Walker North American Distribution Committee which lowered
corporate overnight delivery costs 50% and ocean freight rates 10%
o Converted inland freight movement from all truck to intermodal resulting in 10%
savings
o Reduced customer order time two weeks by converting order system from Germany and United
Kingdom from telex to EDI
Accounting Manager 1984-1986
- Supervised accounting department including preparation of profit and loss statements and
balance sheet coordination with internal and outside auditor. Recruited to solve company’s
negative internal audit rating
- Diagnosed and corrected problems, and follow-up audit received highest rating possible
EDUCATION
M.B.A., Financial Management, Pace University
B.B.A., Economics/Finance, Pace University
Member, New York State Society of Certified Public Accountants
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