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Customer Service Sales

Location:
Atlanta, GA
Posted:
April 20, 2015

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Resume:

PERSONAL INFORMATION Michael Mariner

Atlanta, Georgia

770-***-****

acpahp@r.postjobfree.com

PERSONAL STATEMENT Michael is a proactive, analytic individual with

aggrandizing experience in: sales, banking, and global

relations. He has four years of sales and customer service

experience, one year of financial services experience, and

formerly interned for the federal government. Michael

enjoys analysing and reviewing documentation, and

comprehends balance sheets, income statements, and cash

flow statements fluidly. He exceeds goals and continues to

lead the North Atlanta market for two consecutive quarters

in terms of sales. Michael is fluent in Spanish and

Polish.

WORK EXPERIENCE [pic]

29 Apr 2014-Present Bank Teller

Wells Fargo and Co., Roswell (United States)

Collaborating with clientele and initiating rapport

Advocating banking products and maximizing product per

client

Referring clients to specialized representatives for

additional product enticement

6 Oct 2011-6 Jun 2012 Intern

United States Department of State, Krakow (Poland)

Travelled internationally and conducted in-depth research

analysis

Designed and edited documentary footage for government

records

Analysed confidential information and drafted reports

Collaborated with various diplomatic personnel on

specialized projects

8 Dec 2007-11 May Telemarketer

2011

Lynchburg College, Lynchburg (United States)

Lured substantial monetary donations

Assisted in cohesive marketing and sales tactics

Processed customer payments

EDUCATION AND [pic]

TRAINING

18 Oct 2011-Present Master of Arts in Central and Eastern European

Studies

Jagiellonian University, Krakow (Poland)

14 Oct 2012-5 Jun Diploma in Global Relations

2013

European Academy of Diplomacy, Warsaw (Poland)

28 Aug 2007-15 May Bachelor of Arts in International Relations and

2011 Spanish

Lynchburg College, Lynchburg (United States)

8 Jun 2009-19 Jul Study Abroad

2009

Nicholas Copernicus University, Torun (Poland)

PERSONAL SKILLS [pic]

Other language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken Spoken

interaction production

Spanish C2 C2 C2 C2 C1

Polish C1 C1 B2 C1 B2

Levels: A1/A2: Basic user - B1/B2: Independent user -

C1/C2: Proficient user

Common European Framework of Reference for Languages

Communication skills Comprehends other languages such as: German, Ukrainian,

Russian, French, Portuguese, and Slovakian

International traveller; culturally aware

Academic and social writer with several publications

Client-orientated; able to establish solid rapport

Organisational / Board Member of Joseph and Sarah's Caring for Veterans

managerial skills

Computer skills -Microsoft PC applications (Word, Publisher, Excel, and

Power Point).

ADDITIONAL [pic]

INFORMATION

Honours and awards "Rookie of the Year Award" 2008

"Certificate of Excellence" 2012

"Small Business Advocate Award" 2014

"On the Watch Award" 2014



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