Office Assistant with Medical Background

Tiffany Graves

Hardworking

Detroit, MI

***************@*****.*** - 313-***-****

To obtain a full-time position that utilizes skills that I have acquired, along with new skills that I intend to learn.

WORK EXPERIENCE

Packer/Warehouse

Workbox Staffing - Southgate, MI - September 2014 to Present

Responsibilities

Pack/repack auto parts for shipping

Skills Used

Manual dexterity, use of filling machines, taping machines, ability to work in fast paced environment, ability to

withstand repetitive motions for long periods of time.

Medical Assistant/Office Manager

Dr. George Saad M.D. P.C Family Medicine - Detroit, MI - June 2012 to Present

Responsibilities

Greet patients, register new patients, verify insurances, schedule appointments, answer multi-lined

telephones, faxing/copying, coordinate externships, train externs, order clinical and office supplies, obtain

authorizations, coordination of care with various insurance companies, home care agencies, and specialty

physicians, perform EKGs, blood draws, urinalysis, specimen collection, injections, obtain vital signs, patient

information and patient referrals.

Accomplishments

Office is run more efficiently, tasks are completed within a timely manner, and patients are treated with dignity

and respect.

Skills Used

I was able to demonstrate my venipuncure skills by ensuring patient comfort and trust, office management

skills, and customer service skills.

Patient Care Assistant

Home Helpers, LLC - Westland, MI - July 2010 to Present

•Check patients' pulse, temperature and respiration.

•Maintain records of patient care, condition, progress, and problems in order to report and discuss observations

with a supervisor or case manager.

•Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing

and grooming.

•Change bed linens, wash and iron patients' laundry, and clean patients' quarters.

•Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

•Plan, purchase, prepare, and serve meals to patients and other family members, according to prescribed

diets.

•Provide bedside and bathing assistance

Security Guard

Sentinel Security - Fraser, MI - March 2014 to July 2014

Responsibilities

Temporary position as a security guard securing an vehicle holding lot for a popular automaker. Taking

daily security logs, registering every vehicle entering/leaving the lot, ensuring all personnel entering lot has

authorized access to the lot, collecting all vehicle outgate forms for all vehicle being removed from the lot.

Skills Used

Demonstated strong observation, strong attention to detail, organization skills, ability to work alone, ability to

work long shifts.

Office Assistant

Browns' Services - Southfield, MI - June 2003 to September 2006

• Answered telephone

• Screened and directed calls

• Took and relayed messages

• Greeted persons entering organization and directed persons to correct destination

• Dealt with queries from the public and customers

• Received and sorted mail and deliveries

• Maintained the reception area

• General administrative and clerical support

• Prepared and managed correspondence reports and documents

• Organized and coordinated meetings, conferences, travel arrangements

• Maintained schedules and calendars

• Communicated verbally and in writing to answer inquiries and provide information

• Scheduling and confirming appointments and meetings

• Filing, faxing, and copying

Crew Trainer

McDonalds - Westland, MI - September 2003 to January 2005

Responsibilities

Front counter sales, drive-thru, operated cash register (POS), grill, sandwich assembly, salad prep, stocking,

cleaning, assisting manager with daily operations, trained new employees.

Accomplishments

Made a significant decrease in drive thru times, increased weekly sales by 3%, trained new crew members

on new restaurant policies and operations.

Skills Used

Great people skills, problem solving, leadership, training skills, attention to detail, speed and accuracy, cash

handling.

EDUCATION

Certificate in Medical Assisting

Sanford-Brown College - Dearborn, MI

2011 to 2012

SKILLS

Office Management, Venipuncture, Vitals, EKG, Health History and Physical Measurements, Spirometry,

Specimen Collection

ADDITIONAL INFORMATION

In addition to the skills that I possess in Medical Assisting, I am reliable, hardworking, a fast learner, and

friendly. I enjoy working in fast paced environments, customer service is a strong skill that I possess, and I

enjoy working under pressure or under deadlines.

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