Betty J Winston
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Mechanicsville, VA
Summary
Results driven professional with experience in various IT roles in the
Financial Services Industry through utilization of assorted tools and
techniques. Work with various business departments defining scope,
objectives, and formulating systems to parallel overall business
strategies. Successfully performed implementation of large automated
systems working with project team throughout System Development Life Cycle
(SDLC).
Six Sigma - Green Belt Quality Assurance
Project Management Code Promotion & Release Management
Systems Analysis Problem Resolution
Business Analysis Requirements Development
Tools & Techniques
Microsoft Office Suite VA MMIS (VAMMIS)
Microsoft Visio Team Foundation Server (TFS)
Microsoft SQL Server Mainframes (BETA, Life-Comm)
Microsoft Project File Transfer Protocol (FTP)
Microsoft SharePoint Server PEGA (CRM)
Service Now
Professional Experience
BB&T Securities (formerly Scott & Stringfellow), 2011 - 2015
Henrico, VA
IT Business Analyst Specialist 2011 - 2015
Provided application support for front-office, back office and processes
including the Compliance needs for the Broker Dealer.
. Served as BA throughout SDLC in the creation of application to
accommodate employee related tasks. Project entailed converting desktop
application to Web based. Implementation performed using Agile
methodology (Sprints). Application used on a daily basis by 50+ managers
at all levels. Created standard project artifacts translating business
requirements into functional specs.
. Performed PM role in the Broker Dealer Consolidation Project. Managed
Developers and DBA's work efforts using TFS, assigned tasks and balanced
priorities of assigned workloads. Provided support in the changing of
100+ applications, websites, and over 50+ documents. Communicated project
status both orally and in writing to managers, developers and project
team.
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. Served as both BA and PM during the Active Directory project. Project
Team was responsible for migrating approximately 200+ applications,
websites, and processes to BB&T's infrastructure. Used TFS to manage
tasks assigned and met weekly with
project team for updates. Provided weekly communication to management and
project team through the use of statistics and report-outs.
Department of Medical Assistance Services, Richmond, VA 2009 - 2011
Legal and Quality Assurance Analyst (2010 - 2011)
Validated client appeals ensuring requests conformed to state regulations
and entering into VAMMIS (VA Medicaid Portal). Performed research governing
Virginia Medicaid Managed Care and Children Health Programs (FAMIS).
Assisted management with special projects.
Acting Paralegal (2009 - 2010)
Maintained caseload of formal appeals and provided administrative support
to legal counsel. Served as Executive Legal Assistant to the Appeals
Division Director. Prepared timelines and assembled case records.
Communicated with Providers, Hearing Officers and Attorney General's
office.
Life-Line for Jesus Community Church, 2007 - 2009
Mechanicsville, VA
Administrative Assistant (2007 - 2009)
Responsible for accounts payable and receivable. Prepared payroll on a
weekly basis. Prepared tax filing on a monthly, quarterly and yearly basis
as required by IRS. Developed, implement and communicated new processes.
Ensured the needs of the Pastors, Leaders and others are met.
Genworth Financial Assurance, Richmond, 1986 - 2007
VA
Business Analyst/ Project Lead (1990 - 2007)
Served as liaison between the Richmond and Lynchburg business units.
Analyzed business needs and worked with developers to plan and implement
solutions and process improvements. Translated business requirements into
technical documents and created requirement documents.
. Managed team in the development of a long term care payroll process.
Developed reusable automated process two weeks ahead of product launch
date.
. Led offshore team in the design, implementation, testing and monitoring
of a new application. Worked with the business to secure requirements,
translated into technical documents and communicated with the offshore
resources. New application cut the business's processing time by 70%.
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EDUCATION, Professional Development and Training
Information Technology, Liberty University - Charlottesville, VA
Information Technology, J Sargeant Reynolds Community College - Richmond VA
Memberships
National Association of Professional Women
Business Analysts