Customer Service Manager
Resume:
Tammy Molnar
**** *** ***** **., *****, FL. *****
*************@*****.***
Education
Baker High School- Graduated 2011
Skills received: 3 years of computer experience, 2 years of medical
experience.
Work Experience
Technical Support April 2014- January 2015
Sitel, Andalusia, AL
Assisted customers as they called in for technical support with
internet resolution
Mentor for peers
Customer Service Rep June 2012-April 2014
Tom Thumb, Crestview, FL
Cashier for busy location of Crestview
Maintained balance with cash register and safe
Increased sales and improved customer satisfaction
Stocked products and managed inventory
Trained in leadership
Care giver October 16, 2002- August 2011
Crestview, FL
Cared for younger brother when my mother needed help
Babysat for neighbors as they needed
Administrative Assistant January 2011- August 1,
2011
Total Business Solutions, Crestview, FL
Organize and prepare tax payer expenses to be entered into tax
returns
Answered telephones, communicated with clients, and maintained
scheduling
Light bookkeeping, taking overflow bookkeeping for Accountant/Owner
Filed bookkeeping and tax documents
Mailed documents to customers
Emailed customers correspondence from Owner/Accountant
Maintained highest confidentiality of customer information and data
Cashier September 1, 2007- September
1, 2008
McDonalds, Crestview FL
Skills and Qualifications
o All operating systems
o Word processing
o Excel spreadsheets
o Databases
o Microsoft Word
o Microsoft Excel
o Microsoft PowerPoint
o Customer service
o Leadership
o Self Starter
o Detail oriented
o Excellent typing skills
o Team player
o Willing to help others
o Communicate well with others
References
Nick Rossi, Manager at Tom Thumb; 850-***-****
Patrick Broder, Manager at Sitel; 334-***-****
Arminda Bingham, Assistant Manager at Tom Thumb; 850-***-****
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