GARY KRAMER
Carol Stream, Illinois 60188
*******@*******.***
April 2003 – Present Manager
Kramer's Auto Repair & Towing Inc.
• Lead a team of 4 drivers supporting the towing for 3 cities 7 days a week (24 x7)
• Manage the inventory and financials for the business including payroll and invoices
• Negotiate the purchasing & selling of cars & trucks to wholesalers, auction & internet
• Responsible for staffing the positions including interviewing, hiring and terminating
personnel
• Responsible for Marketing new sales accounts for the business
January 2000 – March 2003 Account Executive
AT&T Broadband, Schaumburg, IL
Successfully negotiated over 2,000 new service contracts for AT&T Business
Broadband products and services
Responsible for developing new sales through Builders and Property Managers
Responsible for supporting end to end customer experience to reduce disconnects
Worked closely with Engineering & Construction departments for proper building
installation
March 1998 – January 2000 Business Account Executive
Ameritech New Media, Elmhurst, IL
Successfully developed 1,000 new sales for Ameritech Cellular Small Business
products
Negotiated business to business lead generations
Prepared financial estimates to Business Owners and Management companies
Worked with local authorities to gain right of entry for Multiple Dwelling Units
Worked closely with Engineering & Construction departments for proper building
installation
Developed sales and marketing campaigns to generate new property sales
October 1997 – March 1998 Customer Consultant
Ameritech New Media, Elmhurst, IL
Successfully negotiated over 1,500 new Door to Door sales of cable television
Developed successful Marketing Sales presentations which led to increased sales in
region
Led Sales team to maximize strategies
Facilitated 1 day Sales training techniques to members of the Outside Sales and
Customer Service departments
September 1994 – October 1997 Alternative Finance Manager
Joe Cotton Ford, Carol Stream, IL
Arranged financing for credit challenged customers
Finalized customer sales agreements
Developed strong relationships with financial institutions
Designed advertising campaigns for Sales department
March 1992 – September 1994 Sales Manager
Ameritech Cellular, Chicago, IL
Managed all personnel and store activities
Resolved customer discrepancies with innovative solutions
• Responsible for staffing the Sales positions including interviewing, hiring and
terminating personnel
Provided Sales training to all new Consultants
Developed, maintained and generated new corporate client base
Responsible for supporting end to end customer experience to reduce disconnects
Instrumental in providing customer feedback to improve Ameritech products
November 1986 – March 1992 Sales Consultant
Wickes Furniture Company, North Riverside, IL
Delivered over two million dollars in business
Maintained performance in top ten of all sales, four of five years, as high as third
Performed duties of trainer and floor leader
Conducted classes of decorating and interior design for local college
March 1990 – March 1992 Industrial Chemical Broker
F&M Incorporated, Berwyn, IL
Developed a Sales force and implemented a marketing strategy to acquire new
accounts within regions
Introduced new product line to gain customer advantage and expand market
Manage the financials of the business to reduce cost and maximize profits
Negotiate the purchasing & selling of all inventory
June 1989 – September 1991 Telemarketing Manager
Chicago Sun-Times, Chicago, IL
Successfully generated 3,000 single copy and new store sales
Was the top Western Suburb Salesman of the Year
Developed and trained a successful Telemarketing sales force which produced the top
Sales team in the area
Analyzed sales performance and created sales campaigns to improve regional store
sales
EDUCATION: University of Wisconsin, Platteville
Major: Marketing Minor: Management
REFERENCES: Available upon request