Manager Project

Sebastien Carpentier

La Canada Flintridge, CA - 1-818-***-**** - www.linkedin.com/in/scarpen -

***************@*****.***

Information Technology Manager

With a solid record of leadership in strategic planning and long-range

development, ensuring cost-effective, efficient project Launches,

Restructuring, Change Management and Operations. Deploy next-generation

architecture and processes for sophisticated organizations with a cohesive

grasp of technical and business requirements.

Thrive in challenging, dynamic environments, in a wide variety of

industries, applying the full range of proven capabilities, to make key

contributions to corporate profit improvement.

CORE COMPETENCIES

Leadership Communication and Finance Technical knowledge

- Virtual, multicultural - From technical to - Program and project

and matrix organization C-level communication management

expert

- Mentoring and coaching - Proactive communication - Network, Security,

and reporting DataCenter / Cloud,

Virtualization and

Windows servers

- Team building - RFP and SOW contract - ITIL and 6-Sigma

management

- Outsourcing and - Budget Dynamic forecast - IT Architecture and

Offshoring design

CAREER HIGHLIGHTS

Senior IT management consultant at Satya Resource Solutions, Encino,

CA - 2014-2015

Contracted as the Director of IT for an insurance company offering

workers compensation.

> Management of IT Infrastructure including Service Desk and

Technical Services

> Team management of 14 people - 1 Manager, 7 engineers, 6 Service

Desk Analyst

> Support of a fully VMWare virtual environment running Windows and

Linux OS and Netapp backups

> Business continuity management including Disaster Recovery plans

> Compliance support for SOX audit

> ITIL change management and Incident management - Restructured the

Incident management processes

> Project management for AS400 software upgrade and Server upgrades

and new deployments

> User support for desktop hardware and software, phone, mobile

devices, application

IT Manager at Nestle, Glendale, CA - 2010 - 2014

Collaborated productively with senior executives, operations

personnel, business partners and vendors, achieving diverse objectives

through infrastructure transformation to improve servers, network,

telephony and videoconferencing. Team re-organization resulted in

greater efficiency and cost saving through outsourcing, offshoring and

vendor negotiation.

> Managed 13 internal, 6 contractors, 27 offshore resources

supporting 300+ offices, factories, Warehouse.

> Led project with a value of $11M for complete redesigning of IT

environments.

> Negotiated RFP and SOW to build strategic partnerships and service

agreements.

> Yearly and 3 years planning budget preparation and dynamic

forecast on a quarterly period.

> Accountable to apply and improve Operations processes with the

HQ-based IT design team.

> Reviewed and streamlined Service Level and Organizational Level

agreements for local and offshore teams, reducing business

disruption by 15%.

> Migrated 420 sites from a Wide Area Network provider with a cost

reduction of $2.95M for North American operations.

Sebastien Carpentier - Continued

IT Manager at Nestle, Lausanne, Switzerland - 2005 - 2010

Promoted to develop and lead an international team in design and

implementation of restructuring master plan.

> Managed 10 internal people, 3 contractors and 6 offshore resources

> Change management resulted in successful virtual organization

across EMEA, AMS and APAC.

> Off-shored level 1 activity to India, hiring and training a 47-

member team in Chennai to make the center operational.

> Managed annual budget of $70M, ensured compliance and audit for IT

processes.

> Reduced global maintenance contract for Cisco devices by 25%,

avoiding $1.2M in cost.

> Oversaw Data Center Operations, budget, design and improvements.

Team Coordinator at Nestle, Lausanne, Switzerland - 2004 - 2005

Restructured infrastructure to meet robust governance requirements

> Applied ITIL methodology

> Implemented critical incident reviews to facilitate decision making

by change advisory board.

> Coordinated all European Datacenter activities

Project Manager at Nestle, Lausanne, Switzerland - 2002 - 2004

Managed Global Development Datacenter project to streamline

worldwide operations, with accountability for initiation, business

and financial expectations, system analysis and design.

ADDITIONAL EMPLOYMENT

Alcatel, Geneva, Switzerland

Network and Telecommunication Engineer - October 2000 - June 2002

Installed, configured and supported Cisco Network devices, and Alcatel

proprietary voice systems, for large institutional customers of a

world leader in IP and cloud networking.

Marine Consulting, Besan on, France

Network and Telecommunication Engineer - September 1998 - October 2000

Met corporate IT requirements in Network, Telecommunication, Windows

Servers and Unix servers of vessel inspections and offshore oilfields.

EDUCATION AND TRAINING

Franche-Comt University, Besan on, France

Master of Computer Science - 2000

Haute-Alsace University, Colmar, France

Bachelor of Computer Science - 1997

ITIL Foundation Certification- 2004

Six-Sigma Green belt training - 2012

PMP Training - 2014

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