Front Office Manager
Resume:
Kelvin Sopariwala
Nanuet, NY 10954
***********@*******.***
Objective: Meticulous professional with experience in the hospitality industry wanting to obtain
a position with a company that will challenge my abilities and offer the opportunity for personal
and professional growth.
Education: MANHATTAN COLLEGE, Riverdale, NY
Bachelors of Science, 2014
• Major in Business Management
• Minor in Spanish
RAMON LLULL UNIVERSITY, Barcelona, Spain
Fall 2012
Courses in Sales Management, Entrepreneurship & Venture Capital, Finance, Operations,
and International Business
Honors: Dean’s List: Spring 2011 & Spring 2012
Major GPA: 3.45
Professional Experience:
Front Office Manager Days Inn, Nanuet, NY
June 2011 - Present
• Responsible for overseeing Front Desk operations as well as managing a staff of ten
employees.
• Acknowledging guests at check-in, answering phone calls, and making reservations in a
fast-paced environment.
• Providing effective leadership to my team members to ensure all revenue goals are met
and exceeded.
• Monitoring room rates daily to maximize the profitability of the hotel.
• Responsible for the hotel achieving a 10% increase in Room Revenue for 2014
• Responding to guest reviews on TripAdvisor as a means to achieve high levels of client
satisfaction.
Financial Advisor Best Western Plus, Pompton Plains, NJ
June 2013 - August 2013
• Formulated decisions regarding income, costs, payroll, and future investments.
• Analyzed financial statements and invoices for accounts receivable and payable.
• Prepared business activity reports and forecasts for hotel, banquet, and bar.
Computer Skills: Efficient in Microsoft Word, Excel, WynGuest hotel software
Languages: English, Spanish, Gujarati, Hindi
References: Available upon request.
Contact this candidate