Medical Assistant Customer Service

N adea Sanders

*** **** **** *** * loor Upper Darby, PA 19082

267-***-****

************@*****.***

OBJECT I VE

To obtain a position in the healthcare industry and providing outstanding patient care

w hile using my extended medical assistant t raining and customer service skills.

CERT I F ICAT IONS

CPR/ Fi rst Aid-Certification - A merican Heart Association-pending

American Medical Technologies - Registered Medical Assistant-Pending

SK I L LS / COURSEWORK

Vital Signs B illing and Coding Medical Terminology

Injections EKG’s Specimen Collection &

P rocessing

M icrosoft Office Suite Computer Data C linical Laboratory

P rocedures

Medical Office Skills Phlebotomy

E D UCAT ION

Har r is School of Business, Upper Darby PA

Medical Assistant Diploma A nticipated Graduation

J uly 2015

C ittone Institute, Philadelphia, PA

Computer Support Technician A ugust 2002

Overbrook High School, Philadelphia, PA

Diploma J une 1999

PROFESSIONAL EXPER I E NCE

Shopri te Supermarket, Philadelphia, PA September 2014 - Present

C ashier/ F ront-end

• Assist customers with purchases including cash and credit t ransactions

• Stocked produce and other grocery i tems on shelves and displays

• Processed and managed monetary t ransactions

• Prepared and packaged baked goods in the bakery department

Ascendia USA, Folcroft PA May 2005 - J une 2014

Computer Operator

• Engaged customers and provided services that included receiving orders, marketing

p roducts, and processing cash and credit t ransactions

• Provided services to customers that included responding to questions, locating

p roducts, and recommending alternatives to out of stock i tems

IRS, Philadelphia PA March 2004 - June 2004

Data t ranscriber

• Answered phones

• Input client’s information into the computer data base

• Processed refund checks

Mercer Staffing, Philadelphia, PA November 2003 - February

2004

Data Ent ry Clerk

• Answered phones

• Schedule customer appointments

• Filing, copying and typing documents

• Operate computer systems

• Efficiently entered data entry

• Used computer software packages, including Word, Excel and PowerPoint

• Met deadlines

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