Customer Service Sales

STANLEY HAWKINS JR.

**** ******* ** ** ***********, Maryland 20747

*****************@*****.*** 240 419 0965M)

SUMMARY OF QUALIFICATIONS

Dependable, hard- working professional with excellent observation skills

Team player who sets positive examples for others

Ability to listen attentively and take direction when given

Class A CDL with 3 months driver training and 10 months on the road experience

PROFESSIONAL EXPERIENCE

Scaffold Resource June 2013 – April 2014

Scaffolding Company Lanham, MD

Truck Driver/ Laborer

• Deliver and return Scaffolding materials in Virginia, Washington, D.C. and Maryland

• Unload materials using a Moffett or Forklift

• Load and Unload Moffett on the back of the trucks and secure them properly before transport

• Drive pick-ups, flat bed duallys, flat bed straight trucks with air brakes and also a tractor trailer

with dual axle, and a 40ft flatbed and Moffett attached

• Secure cargo securely for short or long distance hauls

• Map reading

• Daily logs

• Wear protective equipment and hardhat on the job site

Fosters Waterproofing October 2010 – December 2011

Commercial & Residential Waterproofing Contractor Odenton, MD

Waterproofer

• Jack hammer concrete floors and slabs

• Dig trenches

• Install sump pump and pipe systems

• Troubleshoot and terminate discharge lines from sump pump

• Lay concrete

• Block masonry

Union Jacks June 2010 – May 2011

British Pub Bethesda, MD

Security/ Bouncer

• ID verification

• Traffic control

• Crowd control

Massive Entertainment December 2009 – Septembper 2011

Lahnam, MD

Private Security/ Bouncer

• Work very upscale and high profile events

• Duties include ID verification

• Credential verification

• Ticket collection

• Crowd control

• Traffic control

• Access control

• Incident management and other tasks as needed.

• Venues Include: B.E.T. Honors Awards, Ronald Reagan Building Events, Longview Art Gallery,

Love NightClub, Liason Hotel, Embassay Suites, Bar Louie, Thunder Grill, D.C. Triathlon and etc.

The Childrens Place October 2009 – January 2010

Hanover, MD

Stock Clerk

• Seasonal employment

• Responsible for store merchandise from stockroom to the store floor.

• Assist truck delivers with store merchandise.

• Set up stock displays on sales floor.

• Assist customers with locating merchandise.

Castle Ford Mazda Mitsubishi April 2009 – October 2009

Silver Spring, MD

Automotive Salesman

• One of highest producer in sales for government rebate program.

• Assist with procurement of vehicles for showroom.

• Demonstrate vehicles for customers with test driving.

• Provided customer service and follow up surveys with customers.

• Contact customers by email to increase internet sales.

MACYS October 2008 – April 2009

Waldorf, MD

Salesman

• Highest producing sales in ladies shoes for company four consecutive months.

• Customer service to include sales transactions and location of merchandise.

• Stocking inventory

• Responsible for store opening and closing on routine basis.

Toyota of Bowie November 2007 – October 2008

Bowie, MD

Automotive Salesman/Subprime Finance Mgr.

• Car salesman and trained into car loan financing

• Interview and negotiate with bank representative to gain best possible financing for

customers.

• Cold calls and internet sales leads

• Test driving and delivering vehicles to store

• Customer service and follow up surveys

RAIN Nightclub and Lounge (part-time weekends) January 2007 - November 2007

Fairfax, VA

Security

• Secured area for VIP’s

• Responsible for crowd control

• Served as escort for VIP’s

Eastern Automotive Group September 2005 – November 2007

Laurel, MD

Sales Consultant

• Highest producing sales for three consecutive months

• Assist with procurement of vehicles for showroom.

• Demonstrate vehicles for customers with test driving.

• Provided customer service and follow up surveys with customers.

• Contact customers by email to increase internet sales.

Toyota of Bowie July 2003 – September 2005

Bowie, MD

Automotive Salesman

• Highest producing sales for three consecutive months

• Assist with procurement of vehicles for showroom.

• Demonstrate vehicles for customers with test driving.

• Provided customer service and follow up surveys with customers.

• Implemented and set-up operation of the branch internet sales program.

Wells-Hawkins Funeral Services, PA March 2002 – July 2003

Upper Marlboro, MD

Transporter/Administrative Assistant

• Transport human remains from place of death to funeral homes.

• Marketing business, answering telephones, file maintenance, clean vehicles, set up

appointments and other clerical duties.

• Responsible for website creation and maintenance

EDUCATION

1998-2000 Southside Community College

2000-2001 Paul D. Camp Communtiy College

20003 Tesst College – C- Tech Cabling Certification

2011 Shipper’s Choice Trucking school

References Available Upon Request

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