Fei LU, PH.D
SUMMARY of QUALIFICATIONS
ADVANCED STATISTICAL SKILLS
Solid theory foundation in probability, statistics and applied
mathematics.
Proficiency in various statistical techniques including predictive
modeling, OLS/logistic regression, survival analysis, data mining
methods, and other advanced statistical techniques.
Expert in time series analyses and forecasting techniques such as
various Box-Jenkins Models including ARMA, ARIMA, ARIMAX and SARIMA
/SARIMAX and Intervention Model.
Proficiency in various multivariate analytics including PCA, Factor
Analysis and Cluster Analysis.
In-depth knowledge in ANOVA, MANOVA and experiment design techniques.
MARKETING ANALYTICS & PREDICTIVE MODELING SKILLS
Highly qualified professional with seven years extensive marketing
analytic experiences in various areas like telecom, retail, banking,
insurance, loan products and health care.
Strength in various customer analytics techniques and knowledgeable
in market analytics and marketing research.
Experienced with various analytic techniques on campaign or customer
level datasets.
Extensive Media-Mix Modeling experiences in modeling, decomposition,
optimization and forecasting .
Strong practical understanding of modeling/analytic tools and their
application to business as well as principles of direct marketing and
database marketing.
Familiar with various techniques of CRM Analysis including customer
insights, customer acquisition, customer retention, customer loyalty,
customer segmentation, customer profitability and Ad Hoc Analyses.
Expert in various predictive modeling techniques including churn
analysis, survival analysis at customer levels.
In-depth knowledge of the profit maximization techniques in direct
marketing campaigns such as target selection techniques, modeling of
the probability of response and optimizing, response curve function
and its optimization, multichannel response modeling, price
elasticity, optimal pricing modeling and etc.
Familiar with data mining techniques including CHAID and C&RT.
Proficiency in using various statistical methods to optimize contact
strategies.
Effective written and oral presentation/communication skills & the
ability to produce results in a customer-oriented environment.
COMPUTER & PROGRAMMING SKILLS
Expertise in statistical applications/analytical tools such as SAS
Enterprise Guide 4.3 (i.e., SAS/Base, SAS/STAT, SAS/ETS, SAS/SQL,
SAS/GRAPH, SAS/AF, SAS/SCL, SAS/Macro), JMP 9.0, Minitab and Excel.
Expertise in mathematical analysis/simulation tools such as Maple
13.1 and 1stOpt 1.5.
Experience with data mining packages such as Angoss Knowledge Studio
Plus and SAS Enterprise Miner.4.3
Experience with programming languages: Visual Fortran 95, Visual
Basic 6.0 and VBA.
Proficiency in text formatting packages: LaTex, Scientific Workplace,
MS Word.
Strong PC skills with knowledge of Microsoft suite of products and
various Internet/Networking applications.
WORKING STYLE
Goal-oriented, highly motivated self-starter with a strong
orientation to customer service.
Exceptional analytical and problem solving skills.
Confident, analytical in nature, fast learner and hard-working,
strong team player.
Effective interpersonal and written/verbal communication skills.
PROFESSIONAL EXPERIENCE
Think Finance Inc., Fort Worth, Texas, USA
Manager, Marketing Analytics (Sept 2014 - Nov 2014)
Focus on improving channel performance, DM strategy, CRM, retention
and big data incorporation.
Manage marketing analysts providing support for marketing campaign
planning, forecasting and execution,
Analyze customer profitability metrics to optimize customer retention
and acquisition campaigns.
Build forecast models for key business metrics and make
recommendations to campaign optimization
Develop customer data files in support of customer acquisition,
retention and research initiatives
Valuescope Inc., Southlake, Texas, USA
Sr. Statistician, Data Science Division (May 2013 - Aug 2014)
Performs complex quantitative analysis including time series modeling
& forecasting, media-optimization, response analysis and various
applications of statistical techniques to enhance direct marketing
efficiency.
Manage, participate in a wide variety of planning and research and
complete projects with the defined schedules.
Independently identify new business opportunities, and collaborate
with division president to solve existing business problems for
clients using cutting-edge quantitative methods.
Identifies key measures, approach and methodologies measuring direct
and digital marketing campaign success against clients' business
objectives.
Brierley & Partners, Plano, Texas, USA
Manager/Sr. Data Analyst, Customer Analytics (July 2012 - May 2013)
Address analytical issues facing major brand retail industry,
providing market research, business intelligence, marketing strategy
optimization, perform campaign analysis, ad hoc business analysis and
provide meaningful insights regarding their company and industry as
well as comparative and competitive metrics as requested.
Identifies key measures, approach and methodologies measuring direct
and digital marketing campaign success against clients' business
objectives.
Uses database analysis to identify the key factors that drive
predictive consumer behavior.
Enterprise Spectrum/Javelin Marketing Group (Omnicom group), Irving, Texas,
USA
Sr. Statistician (March 2010 - July 2012)
Provides statistical expertise to support various decisions making
from the department of marketing intelligence.
Develop marketing mix optimization integrated system. Helps client
optimally allocate market spending across different regions,
different media vehicles, and different time period and develop
meaning and actionable insights based on media/program decomposition
results.
Monitors statistical model performance and evaluates analytical
findings and provides technical guidance to business leadership and
identifies opportunities to apply quantitative methods to improve
business performance.
Sr. Research Scientist (February 2008 - March 2010)
Build various experiment designs and help clients to optimize their
marketing strategies.
Provides statistical & quantitative analysis support of direct
marketing campaigns to Client Service Team and Report & Tracking Team
and work with reporting team to incorporate research findings.
EDUCATION
Ph.D in Statistics, University of Louisiana at Lafayette, LA,
December 2007
Dissertation: ANOVA and MANOVA under Heteroscedasticity; Advisor: Dr.
K. Krishnamoorthy
M.S. in Statistics, Sam Houston State University, TX, August 2003
B.S. in Electrical Engineering, Xi'an University of Technology, China
July 1996
3600 Gaitland Circle,
Flower Mound, TX 75022
Mobile: 972-***-****
Email: *********@*****.***