Manager Sales

Stephen Paul Miskiel

**** **** ****** 301-***-**** – Home *******@*******.***

Gaithersburg MD 208**-***-*** 0352 – Cellular

OBJECTIVE

• I am seeking a General Manager position that can utilize my extensive experience in the DC

restaurant/hospitality industry. I am a proven leader with a deep understanding of both Front of the House

and Back of the House operations.

EDUCATION

• Bachelor of Science- Business Administrative, University of South Florida (Accounting) 1990

WORK EXPERIENCE RESTAURANT

General Manager: Brasserie Beck Kentlands, November 2014 – March 2015

• Responsible for coordinating all private events and catering

• Attract patrons by developing and implementing marketing, advertising,

public and community relations programs; evaluating program results;

• Controls purchases and inventory by meeting with account manager;

negotiating prices and contracts; developing preferred supplier lists;

reviewing and evaluating usage reports; analyzing variances; taking

corrective actions.

• Maintains patron satisfaction by monitoring, evaluating, and auditing food,

beverage, and service offerings; initiating improvements; building

relationships with preferred patrons.

• Accomplishes restaurant and bar human resource objectives by recruiting,

selecting, orienting, training, assigning, scheduling, coaching, counseling,

and disciplining management staff; communicating job expectations;

planning, monitoring, appraising, and reviewing job contribtttions; planning

and reviewing compensation actions; enforcing policies and procedures.

• Maintains professional and technical knowledge by tracking

emerging trends in the restaurant industry; attending educational

workshops; reviewing professional publ ications; establ ish i ng personal

networks; benchmarking state-of-the-art practices ; participating in

professional societies.

• Accomplishes company goals by accepting ownership for accomplishing

new and different requests; exploring opportunities to add value to job

accomplishments.

• Communicates regularly with the owners the activities of the restaurant

and its employees to include written reports of the activities at the owner's

request

• Uniforms andlor clothing should always be "on stage clean"

• Monitor employee and guest activities in order to ensure liquor

regulations are obeyed

.General Manager: Café Milano, January 2012 – November 2014

• Perform daily accounting functions: Accounts Payable, Payroll, Daily Sales, Cash Reconciliations

• Oversee all construction projects and repair and maintenance

• Develop and execute proper operational cost controls to keep prime costs at budgeted levels (i.e. proper

staffing of labor and developing purchasing/inventory controls)

• Supervision of the hiring and training of personnel.

• Negotiate vendor contracts and maintain vendor relations.

• Work with the DC Government to acquire proper business licenses and permits.

• Create a safe and pleasant working environment for a staff of 100.

• Approval of all Liquor, Beer and Wine purchases.

• Maintain an International wine list.

• Working with Human Resources in the development of training manuals and job descriptions.

• Maintain VIP relations with high profile clients.

• Overseeing the customer’s dining experience.

Director of Operation: Posto, October 2008 – December 2011

• Perform all accounting functions: General Ledger, Accounts Payable, Payroll, Daily Sales, Cash

Reconciliations, Monthly Sales tax and Quarterly taxes and Biannual profit distribution to investors.

• Oversee the construction and build out of Posto to complete project by the contracted time.

• Develop and execute proper operational cost controls to maintain 3 years of positive returns.

• Responsible for all Human Resource activity (i.e. proper write ups, employee complaints and incidents).

• Develop and draft company policies, procedures and training manuals.

• Supervision of the hiring and training of personnel.

• Develop annual pro forma budgets.

• First year revenue exceeded budget by 18%.

• Work with the DC Government to acquire proper business licenses and permits.

• Negotiate all vendor contracts and maintain vendor relations (i.e. equipment lease, health insurance, pest

control, repair and maintenance, telephone, etc.).

• Create a safe and pleasant working environment for a staff of over 50.

• Create and maintain an International wine list featuring an enomatic wine dispensing system with 24 wines by

the glass.

• Maintain customer relations. Greeting of customers, follow up and resolution of customer complaints and

overseeing the customer’s dining experience.

• Maintain VIP relations with high profile clients.

Controller: Prospect Café Milano, Sette Osteria and Sette Bello May 2003 – October 2008

• Perform all the accounting functions: General Ledger, Accounts Payable, Income Statement, Payroll, Daily

Sales and Cash Reconciliations, Monthly Sales tax reporting,Budgeting/Forecasting.

• Creating and overseeing capital budgets for Sette Osteria and Sette Bello. Work directly with the architects

and builders to complete the projects by the contracted time.

• Perform and oversee the monthly beverage (liquor, beer and wine) inventory for all restaurants.

• Work with the DC Government to acquire proper business licenses and permits.

• Worked directly with the operation’s management team to set in place the proper cash, inventory and

purchasing procedures to control direct operational costs.

• Work directly with the Chief Financial Officer to make sure all reporting followed Generally Accepted

Accounting Principles (GAAP)

General Manager: Ristorante Tosca, April 2001 – May 2003

• Establish and organize company policies and procedures.

• Responsible for hiring and training of front of the house staff.

• Assist in duties and organizing the layout of the restaurant before opening.

• Create and maintain a 150-200 bottle wine list.

• Organize and oversee private and large dinner parties.

• Oversee customers dining experience to maintain good customer relations

COMPUTER SKILLS

• Excellent knowledge in Word, Excel, Power Point, Publisher, Quickbooks Accounting, Peachtree

Accounting, Restaurant Manager, Micros, PosiTouch, ADP Payroll Online, Paychex Payroll

Online

• INTERESTS: Food, Wine, Travel, Yoga, Swimming, Running and other outdoor sports.

Contact this candidate