Medical Assistant Manager

Tracy F. Johnson

*** ***** ******, ********, ** 48128 Phone: 313-***-****

Email: ********@*****.***

Profile

An efficient, dedicated medical/office assistant with over 16 years of

experience in patient care, record maintenance and medical accounting.

Extensive knowledge of medical terminology, hospital and physician office

procedures and technical support services. Collaborative and adaptable,

with exceptional abilities in the following areas:

AccelaCAPTURE, SMS Signature, Phlebotomy, Venipuncture, Vital Signs &

Invision, EClinical, Clinical Manager Minor Surgical Assistance

& Allscripts

MS Office Suite & Citrix Proficiency Solid Organizational & Administrative

Skills

Excellent Customer & Patient Relations Ability to Multi-Task & Handle Complexity

Work Experience

Dearborn Family Clinic 2013 - Present

Medical Assistant

. Document medical charts, update patient records and collect specimens.

. Ensure patient safety and medical/surgical asepsis through meticulous

infection control.

. Assure compliance with all legal and ethical health care standards.

Anesthesia Business Consultants, LLC 2012 - 2013

Procedure Entry

. Conducted pre and post audits of anesthesia charges.

. Promptly addressed patient billing inquiries.

. Served as the liaison to Children's Hospital for the billing process.

Oakwood Hospital 2001 - 2011

Senior Patient Accounting Specialist 2005 - 2011

. Handled accounts receivable and the posting of cash payments and

adjustments.

. Performed medical coding, document scanning and other clerical tasks.

. Trained and mentored new employees on hospital and accounting

procedures.

. Took on additional duties during staff shortages, at times doing the

work of two specialists.

Operating Room Data Coordinator 2003 - 2005

. Keyed all operating room records into the billing system with speed

and accuracy.

Business Office Assistant 2001 - 2003

. Answered multiple line phones and scheduled patient appointments.

. Filed records and purged charts.

. Created ultrasound schedules

Dr. Peter Stevenson 1998 - 2001

Certified Medical Assistant

. Took vital signs, documented patient history and updated charts.

. Performed Venipuncture, Phlebotomy and other clinical procedures.

. Assisted the physician with minor surgical procedures.

. Handled Non-Stress Tests.

. Addressed patient concerns promptly, effectively and compassionately.

Oakwood Hospital 1996 - 1998

Medical Records Technician

Education

Henry Ford Community College, Dearborn, MI

Associates in Science, 1996

Accredited Certified Medical Assistant

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