Dana Fawcett

905-***-****

** ***** ***, *********** *******

acpa0q@r.postjobfree.com

Objectives

To obtain a medical billing position which allows for growth and development.

E ducation

• Graduate Medical Administration D iploma – Loyalist College

• Graduate Health Records Cler k – Loyalist College

• Graduate Medical Ward Clerk – Loyalist College

• Certified ISO9001 Quality Auditor - KP MG

• Certificate, Teaching I nst ructor Facilitator - L angevin Lea rning

Services

• Adult Teaching Certification/online/classroom - L angevin Lea rning

Services

• General Studies Technology Course - D u rham College o f Applied Arts

a nd Technology

Experience

Durham Medical

Health Records/Billing

• Responsible for all medical billing and auditing of documentation/processes.

• Ensures physician productivity by maintaining calendars; scheduling patient appointments;

physician consultations; professional meetings, conferences; and teleconferences.

• Produces information by transcribing dictation, preparing medical reports and summaries,

patient histories, operative notes, manuscripts and correspondence; planning, organizing,

coordinating and controlling projects.

• Provides historical reference by developing and utilizing filing and retrieval systems;

maintaining patient records.

• Secures information by completing database back-ups.

• Maintains patient confidence and protects operations by keeping information confidential.

• Maintains quality results by following and enforcing standards.

Skills

• Knowledge of transcription programs and/or equipment

• Medical terminology

• Proficiency with MS Office Suite (including Word, Publisher, Excel, PowerPoint, Outlook)

• Excellent typing/data entry skills (tested results)

• Ability to multitask and work in a team environment

• Excellent communication and interpersonal skills

HP Canada

QMS/IOS9001 Internal Auditor

Traveled throughout Canada teaching New Employee Training

Virtual teacher of all Internal ISO9001 courses

Maintained Educational Documents Online

Audited all ISO9001 technical documents.

• draft quality assurance policies and procedures

• Interpret and implement quality assurance standards

• Evaluate adequacy of quality assurance standards

• Devised sampling procedures and directions for recording and reporting quality data

• Review the implementation and efficiency of quality and inspection systems

• Plan, conduct and monitor testing and inspection of materials and products to ensure finished

product quality

• Document internal audits and other quality assurance activities

• Investigate non-conformance issues

• Collect and compile statistical quality data

• Analyze data to identify areas for improvement in the quality system

• Develop, recommend and monitor corrective and preventive actions

• Prepare reports to communicate outcomes of quality activities

• Identify training needs and organize training interventions to meet quality standards

• Coordinate and support on-site audits conducted by external providers

• Evaluate audit findings and implement appropriate corrective actions

• Monitor risk management activities

• Responsible for document management systems

• Assure ongoing compliance with quality and industry regulatory requirements

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