Registered Dental Hygienist
Resume:
Sonni Virdi
Toronto Ontario
M1C0C5
**********@*****.***
Dear Sir/Madam,
Please do not put this resume with the rest of the pile! Your search for a competent Dental
Professional may be over!
As you will discover from the enclosed resume, I am a qualified Registered Dental Hygienist
with ten years of experience in the education, prevention, management and restoration of patient
centered oral health care. My recent experience has lead to the opportunity in assessing the
insurance side of the dental profession. All of these skills has lead me to be able to aid in internal
audits within the practice to make sure that all providers are meeting federal and provincial
guideline.
As a part of the Business Integrity team I have a strong understanding of both medical and dental
terminology, and have had the opportunity to gain the necessary qualifications to keep myself
current with industry standards. I am able to work in collaboration with dentists, medical
professionals and other team members to contribute to a co-therapist environment, while meeting
the needs of our clients. I have a keen understanding that teamwork and strong work ethic is
needed in the ability to succeed and to meet the deliverables that are required by our clients. It is
the accumulation of this knowledge that is allowing me to reach out and pursue other
opportunities within the profession.
I realize that selecting the right candidate is a thorough and careful process, and I want to assure
you that my resourcefulness and disposition will impress you. Given the opportunity to
contribute, I am confident, that I will meet and exceed your expectations.
Please contact me at your earliest convenience regarding a personal interview.
Thank you in advance for your prompt response. I look forward to our meeting.
Sincerely,
Sonni Virdi, RDH.
Sonni Virdi RDH
25 St Magnus Drive, Toronto ON M1C0C5
Cell:416-***-**** Email: **********@*****.***
AREAS OF EXPERTISE
As a part of the Business Integrity team, I am able to demonstrate a strong ability to multi-task
priorities while maintaining professional rapport when dealing with internal and external
customers. My experience as part of a multidisciplinary setting have lead me to develop a strong
understanding in both medical and dental terminology, which has given me the skills to provide
individualized client centered care. This has allowed me to directly contribute to the success and
profitability of the office through effective case management, communication, time management
and teamwork.
EDUCATION
• Orthodontic Clinic for Dental Hygienists (certificate) 2013
George Brown College, Toronto, On
• Candidate for Bachelor of Science in Dental Hygiene (BSc DH.)
Northern Arizona University, Flagstaff, Arizona
• Diploma in Dental Hygiene 2003,
Canadian Institute of Dental Hygiene, Hamilton, Ontario
• Diploma in Dental Assisting 2001,
Toronto School of Business, Toronto, Ontario
• Candidate Bachelor of Social Science in Psychology (BSc. Psych) 2001
University of Western Ontario, London, Ontario
VOCATIONAL HISTORY
Express Scripts Canada (2014 – Present)
On site Dental Audit Specialist
• Preparation for an on-site/desk audit profiling and analysis for the NIHB (Non-Insured
Health Benefits Program)
• Complete documentation, which includes report production, recovery workbooks, and
letter preparation for various external customers.
• Communicate with providers; internal and external customers to ensure service standards
are met.
• Select and prepare claims to be audited.
• Conduct an extensive analysis of a provider claims report using established audit
procedures to identify inconsistent claim submission practices.
• Perform on-site audits to ensure providers have retained all necessary and appropriate
documentation in support of each claim submitted.
• Review and assimilate audit data and generate the audit report that is sent to the provider
within a set time frame.
Pine Ridge Dental Centre (2003- 2014)
Registered Dental Hygienists
Management of a progressive multidisciplinary team that performs clinical therapy,
health promotion, education and administration functions within a team framework
Development and overseeing implementation of comprehensive periodontal program that
involves an in office periodontist and individualized microbiological testing for
periodontal markers.
Knowledge of dental reimbursement and government privacy legislation.
Responsible for in office audits to ensure that charts and billings meet provincial and
federal legislation.
Directly contributes to the success and profitability of the office through effective
periodontal case management, communication and teamwork.
Proficient in chartless format.
Aid in internal audits within the practice to make sure that all providers are meeting
federal and provincial guideline.
Huron College (2007 semester)
Pharmacology Instructor
Development and implementation of first year curriculum for pharmacology
Presenting lectures and related topics
Coordinate and overseeing of all exams and assignments
Downsview Dental Clinic
Registered Dental Hygienists
Performed clinical therapy, health promotion, education and administrative functions
within a team framework.
Directly contributes to the success and profitability of the office through effective
periodontal case management, communication and teamwork.
Spencer Gifts
Sales Supervisor
Assist the Sales Manager in leading, directing and motivating the sales team in order to
achieve the overall corporate sales objectives.
Revising and implementing the sales strategies plans.
Providing a professional and excellent level of customer service with existing and new
customers.
Supervise the shift that you are scheduled.
Handle customer issues, resolution and communicate escalated issues to the Sales
Manager.
Supervise Sales Representatives.
Assist with sales rep questions, concerns and product/service questions.
Create reports showing Sales %, adherence, and attendance.
Torrance Medical Clinic
Receptionist
Duties included: Clerical work including filing, registering patients, answering the phone,
and appointment booking.
Knowledge of OHIP billing.
Working with various operation of MS Office.
PROFESSIONAL DEVELOPMENT
Ontario Dental Hygienists Association
College Of Dental Hygienists of Ontario
Durham Dental Hygiene Association
Invisalign Certified
Orthodontic Certification for Dental Hygienists
Certified to perform Zoom whitening treatments
Trained in ITERO
Knowledge of Microsoft applications
Unix
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