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Customer Service Engineer

Location:
United States
Posted:
April 21, 2015

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Resume:

J UVENAL IS KARU MA

**** ******* ***** **** *** *118 ● Marietta, GA 30066 ● acpa08@r.postjobfree.com ● 404-***-****

Electrical Engineer

Accomplished, proactive Electrical engineer with significant experience in electrical Field

service, design, testing, analysis, Installations Supervision, Commissioning and project

coordination. Possess extensive educational qualifications with Bachelor’s degrees in Electrical

E ngineer Technology and an Associate Degree in Electronics and Computer Engineering.

Recognized for strong adherence to safety, ability to work well as team member and leader, and

exceptional work ethic. Proven technical, interpersonal communications, and t raining skills.

Core competencies and professional strengths include :

• • •

Electrical Design Personnel Oversight Purchasing

• • •

Commissioning Safety Compliance Customer Service

• • •

Troubleshooting Cross-functional Collaborations NEC codes and U L

• •

Documentation Electrical Testing / Analysis S tandards

• • •

Project Development Installation supervision Wiring

• • •

Report Preparation Process Improvements Designing with

• •

Quality Controls PLC’s, VFD’s, Motors, H M I’s A utoCAD

EDUCATION

Southern Polytechnic state university

B.S Electrical Engineering Technology May 2012

Overall GPA 3.31/4.0

Chattahoochee Technical College, Marietta, GA

Associate of Applied Science Degree, June 2009

Major: Electronics and Computer Engineering

Overall GPA 3.3/4.0

PROFFESIONAL EXPERIENCE

V anderLande I ndustries

H a rdwa re \ Commissioning E ngineer 02/2014 to present

• Responsible for the hardware design (layout and panel) within the material handling systems.

• Make basic design of the electromechanical layout and control panels, based on the order file,

f unctional specifications, customer specific requirements while adhering to Vanderlande methods.

• Calculate and describe the entire electromechanical installation (panels / field wiring /

components) and functionality, in close cooperation with the Controls Project Leader and PLC

engineer.

• Make detail design of the electromechanical installation and coordinate the work for realization

and installation by subcontractors. Safeguards quality.

• Make (electromechanical) project documentation and technical project specifications for Controls

H ardware suppliers, subcontractors and suppliers of resale equipment. Monitor the uniformity.

• Define scopes of work and reviews deliverables when working with third party subcontractors for

external development of hardware designs.

• Supervise Installation of Vanderlande Equipment and assist in Commissioning

• Make test plans for controls hardware supplies.

• Review existing hardware designs used in other parts of the company for compliance with local UL

requirements.

• Modify existing CE hardware designs to ensure U L Compliance for the US Market.

• Support of the site team, electrical supervisor, and PLC Engineer to minimize potential problems.

S implex Onsite

F ield Application Engineer 06/2011 to Feb 2014

• Commission control Panels for Fuel systems and Load banks on Site

• Perform Start up and Customer Training for the Fuel systems and Load banks

Troubleshoot and test 1Φ and 3Φ resistive,capacitive and inductive load banks in manual, semi-

automated and fully automated modes with remote monitoring capabilities, utilizing 120V

control circuit ry applied to 208/240/480V

• Troubleshoot and test Fuel systems in manual, semi-automated and fully automated modes with

remote monitoring capabilities, utilizing f loats and pressure t ransducers to simulate fuel level

and control f low/fill rates.

• Checking for any faulty hot points on the Load banks using an Infrared Thermometer

• Loading PLC and H M I programs, debugging the programs and making necessary changes.

• Assist in new product development by redesigning,wiring and testing prototypes

• Develop new Test procedures for and testing ki ts to make testing more efficient.

• Developing Testing Ki ts and procedures to simulate actual field environment

• Mark up errors and changes on schematics while onsite and edit them using AutoCAD in office

• Wiring and Troubleshooting PLC’s and H M I’s, motors, relays, Serial Converters and Modbus

Gateway and several sensors like pressure t ransducers, f loat sensors and temperature sensors.

• Final inspection of products to make sure they meet NEC and U L standards and meet and exceed

t he customers’ expectations.

• Service and repair Rental Load banks both on site and in house.

Tip Top Poult ry I nc.

E lectrical Maintenance Technician

06/2009 to 05/2011

• Installing, adjusting, repairing, and performing preventative maintenance on production and all

related equipment

• Inspecting, t roubleshooting and repairing Control Panels

• Inspecting and replacing pneumatic and hydraulic hoses

• Inspecting, rebuilding, and replacing valves and pumps

• Maintaining machines in optimal processing condition

• Welding, fabricating, and repairing various machines

• Troubleshooting, locating root problems, and performing repairs

• Operating production machines as needed

BP North America.

Convenience Store Manager

1/2007 to 5/2009

• Solved customer issues

• Maintained store stock by placing orders and random auditing

• Provided excellent customer service

• Supervised 12 plus Employees

• Oversaw Safety Requirements



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