Customer Service Management

AHAMED FAIZOL MBA SAP-FICO

Current Address

AHAMED FAIZOL.A

BATHA-RIYADH

SAUDIARABIA

Mob: +966-*********

Email: acp9r5@r.postjobfree.com

Permanent Address

**/**/*** ********* ***** 4th STREET

PARAMAKUDI - TAMILNADU

INDIA

Mob: +91-975*******

Email: acp9r5@r.postjobfree.com

Professional Summary

MBA Graduate with Five years Professional Background in Project Management and Business Analysis. Areas of Specialization Include Process Development, Human Resource Management, Financing Solution Implementation and Operations Management, Seeking Management job with a Dynamic Development Team.

Skills

Exceptional interpersonal communication

Effective leader

Staff training / development

Project management

Customer service - oriented

Human resources management

Budget development

Organized

Product development

Efficient multi-tasker

Employee scheduling

MS-Office, SAP-Fico, Tally

Work History

Project coordinator

E HIGHTECH – Riyadh 05/2013 to current

While working HIGHTECH Company I am the Document Controller for Client Company CTW400 Saudi Railway Project at their consortium Office and I‘m Managing EDMS Project.

Strengthened company’s business by leading Implementation of Railway Project Documentation.

Admin Manager

THREE DIAMOND CONTRACT EST- Riyadh 12/2012 to 04/2013

Oversaw daily office operations for staff of 120 Employees.

Composed and drafted all outgoing correspondence and reports for Managers.

Prepared and distributed payroll for staff of 120 direct reports.

Oversaw inventory and office supply purchases.

Complied annual recommendations for end of fiscal year budgets.

Processed accounts receivable and account payable.

Human Resource Coordinator

PEPSI CO - India 09/2011 to 11/2012

Hired and Trained New staff.

Resolved employment– related disputes through proactive communication.

Administered compensation, benefits and performance management systems and safety and recreation programs.

Coordinated work activities of sub ordinates and staff relating to employment, compensation, labor relations and employee relations.

Handled under staffing, disputes, terminating employees and administering disciplinary procedures.

Store Manager Operations ADITYA BIRLA GROUP - India 03/2011 to 09/2011

Interviewed job candidates and made staffing decisions.

Counted cash drawers and made bank deposits.

Assigned employees to specific duties to best meet the needs of the store.

Reordered inventory when it dropped below predetermined levels.

Examined Merchandise to verify that it was correctly priced and displayed.

Education

MBA: Finance, Marketing

Board / University: Aalim Mohammad Saleh College of Engineering 2010

Grade: First class

Recipient of government scholarship

Bachelor of Science: Bio Technology

Board / University: DR.Zaheer Husain College 2007

Grade: First class

Languages

English, Arabic, Hindi and Tamil.

Additional Information

1.Date of Birth : 15-MAY-1987

2.Sex : Male

3.Nationality : Indian

4.Marital Status : Married

5.Passport No : J4945355

6.Date of Issue : 12-11-2010

7.Date of Expiry : 11-11-2020

I hereby declare that above Particulars furnished by me are true to the best of my Knowledge and belief. I assure you sir, if I am given a chance, I will execute my work to the fullest satisfaction of my Superiors.

Thanking You

AHAMED FAIZOL

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