Objective: To obtain a full time position that will enable me to use my related experience an opportunity with room for advancement and growth within a stable company.

Summary of Qualifications:

Self -starter with 10+ years of experience in A/R working directly with and collecting from companies of all sizes, knowledge of various accounting systems/software: Mas 90-200 and Tolas (Atilla). I am able of working in a fast paced environment, independently or as a team member, work well under pressure to ensure deadlines are met while still leading the company in collection recoveries for month end. Consistently exceed collection recovery goals.

My current position is AR Credit & Collections Specialist for a nationwide leader in the organic, natural and specialty food distribution industry.

Work Experience:

Accounts Receivable Credit & Collections Specialist

2011 - Present Nature’s Best Powered by KeHE - KeHE Distributors Brea, CA

Worked directly with Credit Manager, develop procedures, customer agreements implementation and notes payable system to better track high volume accounts which were beyond their terms.

Reconciled major chain accounts. Managed a portfolio of 3,000+ computerized customer accounts, collection of receivable balances for existing customer base as assigned, driving the balance through to full resolution by placing calls to internal and external customer to determine status of receivables. Have the ability and knowledge to exhaust all avenues to resolve an account before escalating to supervisor. Administer past due or default notices and work with department management to decide if account should be written off, taken to litigation or sent to collection agency.

Support a high volume of customers by following defined collection strategy for making daily calls to customers, and following up on arrangements made for resolution of outstanding balances. Keep documentation of all phone calls, and customer conversations. Have the ability to handle customers that are problematic in paying their outstanding receivables. Ensure the timely collection of invoices, and accurate A/R aging. Researched customer deductions and charge backs, and provided invoice copies along with proof of delivery documentation in a timely manner. Consistently decreased monthly account balances from 120 days down to 30-45 days. Provide timely and accurate AR reporting for aging balances. Organized and supervised special loss prevention projects such as open sales order. Prepared month end reports, reorganized, and edited excel spreadsheet reports for various chain customers, pulling only data that would more accurately reflect account information. Consistently exceed collection recovery goals.

Train new Collections team lead, and take a lead role in mentoring less experienced employees.

Back up for A/R Specialist

Generated and processed documents for ACH draw payments from 2.5 to 3 million per day.

Prepared daily scheduled excel spreadsheet reports to following daily transfers for all ACH accounts.

Emailed all customers back up documentation (PDF file) of cover sheet, and excel spreadsheet with detail of invoices, debits and credits for review on next day cash ACH transfer.

Prepared and processed all notes payables schedules, for Credit Managers’ approval. Maintain aging report with current collection notes to be distributed to field and management.

Accounts Receivable Credit & Collections Specialist

2010 - 2011 AJILON, Nature’s Best, Brea CA

Same as above

Accounts Receivable Credit & Collections Advisor

2005 - 2010 Lindsey & Hall, Inc. El Monte, CA

Office Administration

Worked directly with the controller to oversee outside salesmen for a company with annual revenue of 8 million. Internal support, drafted and adapted currently used salesman liability, credit inquiry and wire transfer forms. Managed 5,000 computerized active customer accounts. Coordinated with 12 field agents, and office sales staff to process up to 500 orders daily. Consistently decrease each month’s 120 column to 50% within 6 months while reducing all other columns. Negotiated payment schedules and authorized credit to $25,000.00. Resolved billing disputes and negotiated overdue account payment to avoid term changes. Organized and supervised special loss prevention projects such as open sales order research. Discovered system glitches, reorganized and edited data reports pulling only data that would more accurately reflect account information. Supervision and monitoring of collections due-diligence while still leading the company in collection recoveries consistently. Accounts Payable.

Education: Mt San Antonio College, Walnut, CA. Currently attending.

Hernan Cortes School and College, Mexico City. Graduate, 1980

Entry-level computer classes, Principals of Accounting, General Education courses,

English, Math, Economics, and Bookkeeping Assistant.

References: Available on request.

Languages: Fluent in Spanish, with the ability to read and write.