Software Developer

SHARIF AHSAN

**** * *** ******, ** #** Fairfield, Iowa 52557 641-***-****

******.*****.*****@*****.*** www.linkedin.com/in/sharifAhsan

Software Developer : C# .Net

Dynamic software developer with more than 9 years of working experience in IT and telecom industries, of which, over 5 years as a software developer. Solid background in all aspects of software development life cycle (SDLC) including requirements gathering and analysis, project planning, development, testing, and implementation. Proven track record as a successful team leader with experience in allocating tasks, reviewing project process, and assuring compliance to schedules.

Software Engineering Web Application Development Systems Analysis & Design

Database Development Design Patterns Project Management Software Development Lifecycle

Team Building Object-Oriented Programming & Design Client Relationship Management

Software Integration & Deployment Troubleshooting Communication

Languages: C#, Visual Basic, Java

Web Framework: ASP.NET, ASP.Net MVC

Web Technologies: HTML5, CSS3, JavaScript, JQuery, JSON, Ajax

Web Services: WCF, Web API, REST

Databases: Oracle, SQL Server, MySQL

Tools: Visual Studio, Visual source safe, Net Beans, Eclipse, Penthao, TOAD, Wireshark, Putty, Filezilla, Ethereal, Visio, Bugzilla, Crystal Report, Visual Paradigm, Fiddler

Platforms: Windows, UNIX

Frameworks: Entity Framework, MVC

SDLC: Waterfall, AGILE

Design Patterns: Singleton, Factory Method, Composite, Iterator, Strategy and Observable design patterns

Telecom: Ericsson-MMC, MIEP, MIO, MSP, MPS, VPN, SNA, MoIP, Huawei-EVC, Telsis- ISR, OnMobile-MRBT, RRBT, Kirusa- KVSMS, Gimulto DM, Simgo, Comviva SMSR with Geo-Redundancy

PROFESSIONAL EXPERIENCE

CAREER NOTE: Completed on-campus studies and currently taking distance education courses to complete a Master's Degree in Computer Science (Available for full-time, W-2 employment).

LM ERICSSON BANGLADESH LTD., Dhaka, Bangladesh 2011-2014

Bangladeshi division of global telecom company with over 100,000 employees worldwide.

Integration Engineer: Supervised and developed ASP.NET and C# applications for in-house clients. Managed requirements gathering and analysis, client relationships, project estimation, and planning. Conducted technical design document reviews. Integrated new nodes to existing telecom functions. Leveraged PROP-C models to follow end-to-end processes. Conducted network traffic troubleshooting and acceptance tests of VAS nodes. Responded to system outages. Managed vendor relations.

Key Projects:

Trouble Ticket Management System: Led development of web application managing telecom incidents and structuring support to assure 0 interruptions in network performance.

Change Request / Work Order Management Application: Developed application managing change requests and front / back office maintenance with 0 outages due to volume.

SMS Application: Reduced operating costs and improved network efficiency by developing SMS application sending automatic notifications of system faults to field engineers.

Technologies Used: ASP.Net MVC ASP.Net Web Form C#.NET HTML CSS Java Script JQuery AJAX Shell Microsoft SQL Server Oracle MySQL Crystal Report Microsoft Chart Control SMPP Protocol PROP-C Snoop TCPDUMP LB Trace Wireshark Ethereal Telsis iSMSc (ISR) Comviva SMSR Ericsson MIO 3.0 MSP VPN MMSC MIEP MOIP EVC Gemalto DM & SIMGO Platform Wndows Linux Sun

SHARIF AHSAN Page 2 ******.*****.*****@*****.*** www.linkedin.com/in/sharifAhsan

AIRTEL BANGLADESH LTD., Dhaka, Bangladesh 2008-2011

Leading Bangladeshi telecom operator with approximately 600 employees nationwide.

Associate Engineer, Software Development: Led software upgrade and version control of Ericsson value added services for top-revenue Airtel account. Directed software development, operations, and teams. Developed automated solutions for key business processes; coordinated with stakeholders to provision, test, report, and launch new systems. Maintained database for performance reporting. Conducted CDR collection and reporting. Designed database structures for in-house solutions. Managed operation & maintenance of VAS nodes. Assisted in resolving reporting and CDR issues. Conducted network traffic troubleshooting. Managed vendor operations and new node integrations.

Key Projects:

Power System Automation: Improved maintenance efficiency by developing application delivering automatic reports of power outages, fuel shortages, and other issues.

VAS Reporting Application: Developed application assessing daily performance of VAS nodes and delivering daily reports.

SMS Application: Created software automatically delivering special notification SMS messages to customers, as well as facilitating internal collaboration throughout departments.

Technologies Used: C#.NET ASP.Net HTML CSS JavaScript JQuery Microsoft SQL Server Oracle Crystal Report SMPP Protocol FTP SFTP Oracle Data Loader Oracle Partition Table Telnet MySQL Telsis iSMSc (ISR) Ericsson MMSC MIEP EVC Gemalto DM & SIMGO Platform Snoop TCPDUMP LB Trace Wireshark Ethereal SMSC Penthao Windows Sun Linux

GENESIS SYSTEMS LTD., Dhaka, Bangladesh 2006-2008

Software development company specializing in business applications for textile and healthcare industries.

Senior Software Engineer: Directed software development for complex ERP applications designed for medical and garment manufacturing customers. Analyzed requirements; designed, developed, and implemented software. Conducted database design and development. Mentored junior team members.

Key Projects:

Hygia: Led development of hospital management software streamlining all aspects of facility operations, implemented in 32 branches nationwide.

Fakir Automation: Developed operational software for garment industry spanning HRM, merchandising, inventory, accounts, and production planning.

Dragon Sweater Automation: Developed company-wide software application governing production planning, HRM, inventory, and accounts for garment factory.

Technologies Used: .N-Tier Architecture Design Patterns Visual Studio 2005 .NET Framework Relational Databases .NET Remoting SQL Stored Procedures / Views / Indexes / Functions / Triggers Visual Basic Oracle 10g C# Microsoft Enterprise Library 2.0 Crystal Reports Visio TestTrack Bugzilla Microsoft SourceSafe Windows

EDUCATION

Master of Science in Computer Science

(In progress via distance education; expected completion 06/24/2017)

Maharishi University of Management, Fairfield, Iowa

Bachelor of Science in Computer Science & Engineering

United International University, Dhaka, Bangladesh

Key Coursework: Modern Programming Practice Web Application Programming Web Application Architecture Software Testing Software Engineering Data Mining

CERTIFICATIONS

Oracle 9i Database Administrator Certified Professional / Oracle Fundamental 1 Certification

Microsoft .NET Framework Application Development Certification

Linux System Administration Certification

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