Susan J. Smith

** ***** *****

Toccoa, Ga. *****

AREAS OF STRENGTH

Clerical Skills Data Entry Office Management Microsoft Excel

Microsoft Publisher Cash Handling Organization Lotus Approach

Customer Service Medical Coding

Medical Office Skills which include: Internal Medicine Receptionist, Insurance Clerk,

Worker’s Compensation Clerk, Medical Transcriptionist, and Administrative Assistant in

a Home Health Agency.

Personal Care Assistant which included: Assisting clients with errands, light

housekeeping, personal financing, and grocery shopping.

Toddler Teacher: Which included being lead teacher for (8) eight one year olds in a

class room environment, both CPR & First Aid Certified.

Front Desk Area: Receiving guests, customers and clients.

Printers of all types for order entry of: U-bolts, anchor bolts, forms, i.e. insurance, order

entry, medical transcribing, medical billing, receipts, and billing.

Comfortable with computers and “trouble shooting”, Medical Records Archive machines

and tapes with patient records and x-rays.

General Clerical Work: Filing, faxing, email correspondence with or without

attachments depending on the process.

Very Organized

Oriented and have managed organizing luncheons for clients, doctor’s meetings, and

the general public.

Knowledgeable with 10-key calculator, operating a 14 line PBX phone line, creating and

updating company manuals, loading of CD’s with company product information for

customers, money handling and key holder of business.

acp9iw@r.postjobfree.com

618-***-****

EMPLOYMENT HISTORY

2014

Toccoa River Baptist Thrift Store/Country Time Automotive and Office Management

Personal Administrative Assistant/Customer Service/Office Management;

Assisted in the daily functions of managing and operations for (2) two businesses.

General paperwork, opening and closing of businesses, provided customer service.

2012-2013

Gold’s Gym/CURVES

Customer Service Representative

Opening and closing of fitness center, circuit coach training, and general upkeep of

facility as well as front desk receptionist. Coached clients in fitness training.

CURVES- Completed paperwork, provided customer service, coached clients in fitness

training. General clerical functions as well as opening and closing of business. Front

desk “positive” personality a

2013

SPHERION- GLOBAL PARTITIONS: In Charge of Inventory, Warehouse worker, Front

Desk Receptionist. Preformed Order Entry of lockers and toilet partitions for various

companies while confirming orders with customers, answering phone calls as well as

emailing correspondence in office and outgoing office communication.

2009

PHILLIPS STAFFING TRACHTE: Part-time front desk receptionist, created manuals for

buildings with “specs” for customers, created CD’s with product information for

buildings, email correspondence, helped with luncheons for potential clients and guests,

ran errands.

PHILLIPS STAFFING PRUITT CORP: As a Medicare Insurance Clerk I contacted Insurance

companies, nursing home facilities, patients and doctor offices to recover monies for

Medicare department within the company. Inner office and outer office email

communication.

acp9iw@r.postjobfree.com

618-***-****

2004-2005

PHILLIPS STAFFING CARRY-ON TRAILERS: Accounts Receivable department, billing,

filing, and general clerical skills

2002-2004

ATLANTA ROD & MANUFACTURING: Order Entry for bolts of all types and sizes. U

bolts, anchor bolts for such customers as DUKE POWER, and SIEMENS. Received and

read orders via email, fax, and phone or in office while confirming orders with

customers.

acp9iw@r.postjobfree.com

618-***-****

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