Ryland M. Heath

Chester, Virginia

804-***-****

Mobile 804-***-****

acp9ew@r.postjobfree.com

Summary of Qualifications

Accomplished, multi-faceted, and highly dedicated professional, with broad based management and sales experience. Results-driven, innovative, self-motivated and an analytical problem solver, with a keen attention to details, as well as demonstrated ability to manage large-scale and complex projects. Management skills and responsibilities for multiple departments, and multiple facilities, with a proven ability to consistently meet or exceed expected results within budget and time constraints. Experience in working directly with regulatory officials, owners, decision makers, architects, engineers, building and zoning officials, subcontractors, and vendors, from project inception through successful completion, in large publicly traded companies as well as privately held companies. Team leader or team player with a strong ability to work independently on assigned or self-directed tasks, discreetly, including those of critical and confidential matters. Effective at handling positions of increasing responsibility and authority.

Areas of Expertise

Operations, Fleet, Asset, and Facility Management

Petroleum Storage Tank Management

Client Relationship Management

Resource Training and Development

Exceptional Customer Service (Internal & External)

Project Management

Continuous Process Evaluation and Improvements

Business to Business Sales

Professional Experience

Heritage-Crystal Clean, LLC (formerly FCC Environmental, LLC – acquired by HCC, formerly Siemens – acquired by FCC)

Branch Manager – Rockville, VA Plant, Montvale, VA & Chesapeake, VA Terminals 01-2006 to 03-2015

Primary defined responsibilities include: Regulatory compliance, EH&S compliance, and Fleet/DOT compliance, at all times, customer service, profitable business growth, including personnel/resource hiring, supervision, training and employee development for all facility sales, administrative, and operations personnel.

P&L responsibility for all departments of the combined facilities up to $12M annual revenue (commodities influenced).

Achieved positive operating income contributions FY-2006 thru FY-2014 through management of cost controls affecting staffing levels, realigned job duties, extended resource utilization, with increased competition.

Led a team of up to 49 employees (administrative, sales, transportation, field service, and plant/operations staff).

Facilitate efficient operations and facility management to office, production plants, warehouse, and distribution HUB.

Fleet/Resource management which included ~50 resources (tractors, straight trucks, tanker and van trailers, pick -up trucks and passenger vehicles); including procurement requests and maintenance (scheduled PM/unscheduled repairs).

Play a vital role in ensuring compliance with all applicable policies, rules, regulations, and laws.

Assess, validate, and approve facility and resource expense requests from departmental managers; identify potential issues and recommend viable alternative solutions to minimize longer term operational costs.

Reduced employee turnover rate from >30% annually to <8% annually.

Active safety committee member. As a team we achieved facility record of 917-days (02-2012) without an OSHA recordable incident; run rate as of March 31, 2015 was 341-days.

Implemented and facilitated weekly cross-functional meetings to proactively identify customer service (internal and external) issues and evaluate processes and results targeting areas of continued improvement.

Enterprise Resource Planning (ERP) Project Manager – Business/Operations 11-2009 to 05-2013

Reporting to Executive Management. A dual responsibility with the FCC Branch Manager role. Selected by Executive Management for final ERP system selection evaluation, with international and domestic collaboration.

Appointed for business/operations functional input post system selection in conjunction with the ERP Project Manager - IT. Direct involvement with a core team of 6 members, with 12 subject matter experts (SME) related to various job

requirement functions for a 34-branch organization with roughly 400 full time employees.

Trained, coached and mentored staff to ensure smooth adoption of the new ERP program.

USFilter Recovery Services – Siemens Water Technologies (USFilter/Vivendi)

Regional Manager – Industrial Direct Sales Manager (DSR) – Rockville, VA 03-2003 to 01-2006

Successfully established and cultivated working relationships with a new client base, and vendor support base.

Rapidly built a new industrial client base for a newly created industrial services business segment, using a solutions based sales approach, which resulted in 180% revenue growth during year two of the business segment, and trending at an additional 124% during year three (above year two) during my transition into a management role.

Attained “designated employee” and “qualified employee” status for the Virginia Class A Contractors license, and passed the State board examination for H/H (Highway/Heavy) contractors specialty designation.

Project estimating, including detailed and descriptive proposal preparation and presentation.

OES Environmental, Inc.

Regional Sales Manager – Richmond, VA Branch Office 02-2002 to 02-2003

Successfully established and cultivated working relationships with a new client base, and vendors; developed and expanded service offerings, in the environmental services market sector, including marketing activities, predominantly as it relates to remedial activities of petroleum releases within the mid -Atlantic region.

Project estimating, including detailed and descriptive proposal preparation and presentation.

Construction Services Manager – Richmond, VA Branch Office 07-2000 to 02-2002

Led a team of 5 employees, and all aspects for multiple and simultaneous petroleum storage and dispensing system installation projects, and environmental remediation system installation projects, upon award of the contract through varying stages and successful completion.

Resource/Asset management which included construction related equipment, pick -up trucks and passenger vehicles; including procurement requests and maintenance (scheduled PM/unscheduled repairs).

Branch safety coordinator, 11-2001 through 02-2003.

Supported outside sales and marketing activities.

Project estimating, including detailed and descriptive proposal preparation and presentation.

Jones & Frank Corporation

Commercial & Industrial Sales Representative – Richmond, VA Branch Office 09-1999 to 06-2000

Re-established relations with existing dormant client accounts due to the lack of representation.

Developed contacts and relationships for new and existing clients.

Detailed and descriptive proposal preparation and presentation.

Construction Manager – Richmond, VA Branch Office 04-1997 to 08-1999

Led a team of 15 employees, and all aspects for multiple and simultaneous petroleum storage and dispensing system installation projects, upon award of the contracts through varying stages and successful completion.

P&L responsibility for the department with a $2.8M annual budget.

Resource/Asset management which included various construction related equipment, tractor, low-boy trailer, dump trucks, and pick-up trucks; including procurement requests and maintenance (scheduled PM/unscheduled repairs).

Branch safety coordinator.

Omega Environmental, Inc.

Project Manager / Petroleum Services Division – Richmond, VA Branch Office 12-1996 to 03-1997

Ryland Heath - Resume Page 2 of 3

Assigned to support the Environmental Services Division as a Project Manager to an indefinite delivery indefinite quantity (IDIQ) contract for the US Army Corps of Engineers, Norfolk District, to improve the contract construction deliverables process, for multiple and simultaneous projects upon award of the contracts through varying stages and successful completion, and prevent a potential loss/default of the contract. The annual contract value was $5M, with up to four-(4) optional renewal years of $5M per year.

Stabilized the project processes, and the contract was successfully renewed.

Managed all phases of contract administration, including assistance with delivery order negotiations, equipment acquisition, project submittals, project invoicing, and coordination of all inter-company field service activities.

Safety & Equipment Coordinator / Mid-Atlantic Region – Richmond, VA 08-1996 to 12-1996

Developed a self-inspection safety checklist to proactively identify areas of OSHA compliance deficiencies.

Initiated USDOT fleet safety compliance; created and managed an Excel database of USDOT and non -USDOT resources.

Established and set up an employee regulatory training database.

Identified and communicated areas of safety and USDOT compliance deficiencies.

Developed proper workers’ compensation reporting procedures for the region.

Managed the regions’ Substance Abuse Program (SAP), including random testing for DOT and non-DOT employees.

Operations Manager – Richmond, VA Branch Office 07-1994 to 08-1996

Led a team of up to 28 employees, and all aspects for multiple and simultaneous petroleum storage and dispensing system installation projects, upon award of the contracts through varying stages and successful completion.

P&L responsibility for the department with a $2.25M annual budget.

Resource/Asset management which included various construction related equipment, tractor, low-boy trailer, dump trucks, and pick-up trucks; including procurement requests and maintenance (scheduled PM/unscheduled repairs).

Operations Manager – Richmond, VA Branch Office, Lorton, VA Satellite Office 07-1993 to 06-1994

Led a team of up to 50 employees, and all aspects for multiple and simultaneous petroleum storage and dispensing system installation and renovation projects, upon award of the contracts through successful completion.

P&L responsibility for both departments with a $6M annual budget.

Resource/Asset management which included various construction related equipment, tractor, low -boy trailer, dump trucks, and pick-up trucks; including procurement requests and maintenance (scheduled PM/unscheduled repairs).

W.B. Goode Co., Inc.

Operations Manager/Chief Estimator – Richmond, VA Branch Office 06-1992 to 06-1993

Implemented and managed a vehicle preventive maintenance program reducing repair costs and costly down time.

Project estimating, including detailed and descriptive proposal preparation and presentation.

Other responsibilities included direct sales, job cost accounting, coordination of suppliers and subcontractors, issuing subcontractor agreements, purchasing, change order preparation, contract management and administration, including preparation of project submittals and close-out documentation.

Software & Software Services Experience:

Microsoft Office Suite (Excel, Word, Outlook, Power Point)

Microsoft Dynamics AX 2009 (Axapta)

Hitachi FSA (Field Services Automation)

TechSmith – Snagit!

ARI (Web-based fleet management service.)

Microsoft Project (2000)

Intelex (Web-based EHS, and compliance management service.)

First Advantage (Web-based DOT DQ file maintenance service.)

GeoForce (Web-based mobile equipment “track and trace” service.)

Telogis/Navtrak (Web-based vehicle location and operations management service.)

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