Carolyn S. Niksich
***** *. ***** ***** **. Phone 708-***-****
Lockport, IL 60441 acp9ag@r.postjobfree.com
Objective To secure an administrative or office position within a quality driven organization.
Skills Proficient in all aspects of office administration.
Effective interaction with customers, vendors, associates and all levels of management
8 Years Experience as an Office Manager
11 years dental office experience
7 years experience as a Senior Level Secretary
Proficient in keyboard typing of 50 wpm.
Many years experience utilizing MS Excel, Word and PowerPoint.
Superb Phone manner and personal communication
Insurance Claim Experience
Experience
2013- Present ValleyView Dental Associates
Front Desk Administrator
Responsible for Insurance Payments and Problem Resolution with Insurance Claims. Creating patient treatment plans for extensive dental work. Manages patient appointment schedules for dentists and patients. Balances patient accounts and statement summaries. Front line communicator to all patients, vendors, dentists and office personnel. Utilizes Dentrix software and paperless billing.
2005-2013 Zale, Foster and Ruginis Dental Associates, Lockport, IL
Office Manager
Responsible for Insurance Payments and Problem Resolution with Insurance Claims. Office Supply Ordering and inventory control. Manages work schedule for all employees and appointment schedule for dentists and patients. Balances patient accounts and statement summaries. Front line communicator to all patients, vendors, dentists and office personnel.
2003-2004 Network Real Estate Group, LTD, Orland Park, IL
Administrative Assistant
Duties include answering all incoming calls involving Real Estate Leads. Coordinated Real Estate social
events and functions. Created Legal Real Estate documents involving transactions. Updated/Input
Properties in print advertising, company profile and MLS software. Generated Broker Reports utilizing
MS Word and Excel. Supervised Part time employee.
2000-2003 Oak Forest Park District – Oak Forest, IL
Teacher and Office Administrative Assistant
Girls Gymnastics coach, all levels. Pre-school teacher for 3 and 4 year old children.
Office functions for Gymnastics included budgeting, reports and organizing events.
1992-1999 Homemaker and various part time positions
Burlington Coat Factory – Clerk
Kelly Temp Services – On call Secretary
Dominick’s Foods – Clerk
1989-1992 Strobeck Real Estate – Chicago, IL
Administrative Assistant to Vice President
Handled all incoming and outgoing calls and correspondence for company. Prepared all leases and contracts
for negotiation. Input A/R and A/P on spreadsheets. Showed potential clients office space for possible lease.
Ordered supplies for company and created office reports.
1986-1989 R.H. Donnelly – Chicago, IL
Secretary to Central Division Head
All Filing, Typing, 10 key and Word Processing for Division correspondence. Handled day to day
Correspondence and various projects for five managers reporting to the Division Head.
Coordinated meetings, travel and seminars for management.
Education Richard J. Daley College, Chicago, IL 1990 – Classes include Computer, Typing, Writing and Communications
North Mesquite High School, Mesquite, TX 1983 – General Studies High School Graduate.