Administrative Assistant

Lisa L. Wall

*** ******** ******* *****, **********, TX 75167

(T) 972-***-**** (E) acp98i@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

• Computer Skills: Proficient in MS Excel, Word, PowerPoint and Publisher. Some QuickBooks and MS Access.

• Strengths: Documentation writer/SOP manuals, newsletters, brochures, sales presentations, contract review, set up filing systems (paper & electronic).

• Vocal Talent: Voice of a company satellite radio ad, and multiple company phone system cues and recorded announcements.

EMPLOYMENT HISTORY:

1/2014 - Present – Life School, Lancaster, TX

Substitute Teacher:

Fill in for school teachers, take class role, administer lesson plan, assist students, and uphold school policies. Work on an “as needed” basis and at my choosing.

6/2010 - 10/2010 - Alltex General Contracting, L.L.C., Ovilla, TX

Production Assistant:

Liaison between customers, subcontractors, and sales force. Schedule projects, prepare customer close-out documents, create marketing materials, and provide office and sales team support as needed.

3/2010 - 6/2010 - FFE Transportation, Lancaster, TX

National Accounts Manager:

Provide internal customer support in the truckload division (reefer & dry van) national accounts. Handle EDI transmissions, book freight in TL system, secure paperwork needed for proper account billing, and handle issues between drivers, dispatch, shippers and receivers.

4/2002 - 8/2009 - Pacer Transport, Inc., DeSoto, TX

Quality Manager (7/07 - 8/09)

Office Manager (2/09 - 8/09)

Executive Assistant (12/06 - 8/09)

Fleet Services Supervisor (4/04 - 12/06) Settlements/Billing Supervisor (10/02 - 4/04) CSR/Dispatcher (4/02 - 10/02)

Quality Manager and solo member of quality department at our division, and ours was the only division maintaining an ISO certification. We received no 'major' non-compliances on every semi-annual ISO audits. I also continued to provide administrative support as needed to executive staff. Prior to becoming QM I was a member of the team which developed our quality program and wrote the ISO and SOX documentation, and was trained as a backup internal auditor to our initial Quality Manager.

As Fleet Services Supervisor I coordinated the return of 300 rental trailers and the addition of 300 new trailers from a new vendor. I developed/implemented an electronic filing system for all records of leased and owned trailing equipment. Regular responsibilities included coordinating maintenance and repairs with drivers and vendors, processing invoices for A/P, preparing weekly and monthly departmental reports, training/supervising department clerical staff, and assisting department manager as needed.

10/1997 - 9/2001 - Fleetline, Inc. (Dart Transit Co.), Lancaster, TX

Administrative Marketing Assistant:

Provided administrative support to the C.O.O./Executive VP of Sales & Mktg. Served as public relations coordinator handling all charitable donations requests and coordinating driver nominations/applications for national driver contests, as well as writing for the company newsletter; served as company representative to local chamber of commerce. Also trained/certified to assist in the driver settlements and driver recruiting departments.

9/1996 - 9/1997 - National Freight, Inc., Waxahachie, TX

Executive Assistant (9/96 - 6/97)

Pricing Analyst (7/97 - 10/97)

Executive Assistant to the EVP of operations, providing support to all operations management staff until position was eliminated due to executive staffing changes.

As Pricing Analyst I prepared price quotes and bid packages for customers as directed by the Director of Pricing and EVP of Sales/Marketing.

3/1994 - 9/1996 - HighwayMaster Corp., Addison, TX

Executive Assistant (3/94 - 8/95)

Distribution Service Representative (8/95 - 8/96)

Executive Assistant to the EVP of operations & customer service, preparing monthly reports, maintaining salary/employment database for department, distribution of cellular invoices to customers, and making travel arrangements for all department managers and customer service reps.

As Distribution Service Representative I worked with small fleet customers, providing phone support for initial product software installation/setup and on-going support; coordinated scheduling for hardware installation in trucking equipment.

4/1990 - 3/1994 - Fleetline, Inc. (Dart Transit Co.), Lancaster, TX

Administrative Assistant:

Administrative support for sales/marketing; duties included backup support in pricing department, preparation/distribution of monthly sales reports, and preparation of sales presentations. From late 1992 to 1994 supported the director of human resources, which included new employee orientations and completion of new employee paperwork, and the director of operations and three department managers.

EDUCATION:

Navarro College (Corsicana, TX)

Associates Degree - General Studies

**Received two-year academic scholarship

Baylor University/Hankamer School of Business (Waco, TX)

Continuing education - Marketing & Management

**15 credit hours in marketing/management and computer courses

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