Administrative Assistant
Resume:
Mayuli Caballero
* *****’s Walk, Lakeland, GA ***35
*******@*****.***
EMPLOYMENT HISTORY
Westgate Resort Villas and Town Center
Oct 14 – Dec 14
Front Desk Agent (Night Shift)
Registered guests and assigned rooms
Assisted in pre-registration and blocking of rooms for reservations
Determined room status and room locations, types of rooms available, and room rates
Directed guests to their rooms by showing location on map
Coordinated room status updates with housekeeping of all checkout, early check-in, and special requests
Specialized with front office equipment (computer, printers, fax, etc.)
Responsible for updating daily activity log and bulleting board in the hotel
Reported any unusual occurrences or requests to the manager or assistant manager
Gold Rush LLC
Mar 10 – Jan 13
Manager/Lead Sales Associate
Managed day-to-day activities including opening and closing the store, making daily inventory reconciliation, verifying daily business reports with customers receipts and overseeing credit transactions
Public relations knowledge and skills; implemented creative marketing plans for special events, such as fundraisers and holidays
Conducted training for new employees and provided continual guidance on any area needing improvement; created and used various types of rewards to maintain a high level of motivation; informed staff members of company benefits and maintained the confidentiality of personal information gained while having access to personal records
Oversaw and processed daily inventory of precious metals; immediately reported losses to Regional Manager
Prepared weekly schedule for staff members
Efficiently resolved customer complaints in a professional manner that was within the company policy and also satisfying to the customer
Familiar with the various types of jewelry purchased
Tested gold and silver jewelry thoroughly according to the company policies
Ensured testing area was clean at the end of every shift
Triangle Surveying & Mapping
May 10 - Jul 10
Administrative Assistant
Greeted visitors, determined nature of business, and directed visitors to correct department
Answered telephone and forwarded calls to appropriate personnel
Performed general clerical duties such as typing, filing, faxing, and mailing
Arranged travel schedule through internal and external agents.
Prepared and recorded checks by using Quickbooks software
Kept projects on schedule; set up and coordinated meetings and conferences for managers
Proofread all correspondence, order supplies, maintained files and coordinated the flow of information to all departments
Paychex Inc.
Mar 94 – Nov 09
Branch Account Receivable Specialist
Analyzed and verified Account Receivable accounts discrepancies by obtaining and investigating information from sales, promotions, payroll department and from customers
Applied credits to outstanding balances for lost clients
Posted and recorded cash, checks, and credit card transactions
Prepared monthly, quarterly, and annual reports, reflecting the financial condition of activities serviced by the accounting department
Resolved collections by examining customers payment plans and payment history
Responsible for ordering supplies and material
Prepared, packed, and mailed payroll/quarterly reports to clients
Generated debit memos and general entry reports
Calculated monthly sales commissions and general ledger account reconciliation reports
EDUCATION
Computer Business Application - Hialeah Technical Institute, Miami, FL (1993)
GED - Central New Mexico Community College, Albuquerque, NM (1992)
SKILLS
Bilingual - fluent in English and Spanish
Strong analytical and problem solving skills
Extensive experience in accounting
Customer service and marketing skills
Flexible in work schedule
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