PHINECIA ESTERINE

Atlanta, Georgia 954-***-**** Mobile acp906@r.postjobfree.com www.linkedin.com/in/pheniciaesterine

SUMMARY

Possess five years of skilled Management experience; my interpersonal skills, good judge of character and verbal skills have set me apart from most. I can build a network of relationships within organization and beyond. Priding myself on the ability to converse comfortably with people of all education levels and communication skills. Knowledge of recruiting; training; staff development and great team building. Strong quantitative and analytical skills. Strong work ethics, and willing to work hard to achieve employer objectives.

SQA testing & Agile Methodologies

System Testing

ALM & Basic Selenium

User acceptance testing

Risk identification & Documentation

Regression testing

Functional & GUI testing

Performance testing

Tracking logging & reporting defects

Negative & positive testing

Test plans, test cases & test processes

Database testing

Confidential Company, Atlanta, GA Apr 2014 – PRESENT

Jr. Software Quality Assurance Analyst /Project Coordinator

Thorough knowledge in testing applications utilizing black box and manual testing techniques.

Reviewed requirements to ensure they were correct and complete.

Created test scenarios/ideas and test cases from requirements using all black box and manual testing techniques.

Generated test data by applying appropriate 6 test case design techniques.

Executed test cases and reported defects, utilizing defect tracking tool.

Reported status, progress, and concerns in a proactive, consistent, and accurate manner to project leads.

Used Microsoft Excel 2010 for writing requirements, writing and executing test cases, filing defects and analyzing the reports.

Developed solid understanding of Project Management Foundations, Project Scope and Schedule Management.

Successfully completed week long simulation of project case study utilizing MS Project to create daily project deliverables in a timely manner.

Southwest Airlines, Atlanta, GA Nov 2014 – Jan 2015

Jr. Software Tester (Contractor)

Successfully completed manual test case execution from Quality Center (QC) on a daily basis.

Created screenshots of test cases for automation activities using Screencast–O–Matic.

Completed Quality Assurance control activities by verifying snapshots created by automation matched up with QC on Jenkins.

Accurately made certain that specific assertions from story file on Jenkins were implemented as per requirements on QC steps in a timely and successful fashion.

Air Serv Corp., Atlanta, GA Jan 2013 – Apr 2014

Aircraft Cabin Agent

Responsible for cleaning and conducting security searches on designated aircraft according to Company, Clients, and Regulatory policies, specifications and standards.

Responsible for cleaning aircraft interiors, which included: crew rest and bunk areas, lavatories, galleys, and cabin area.

Provisioned the correct safety card was placed in each seat-back.

Conducted security searches under passenger seats, tray tables, seat-backs and life vest pouches.

Ensured all areas of the aircraft were free of debris.

Complied with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.

Quest Diagnostics, Inc., Tucker, GA May 2011 – Sept 2011

Data Entry Clerk

Accurately entered all patients’ specimen information into the system.

Opened and inspect all specimens to assure accurate count.

Verified requisitions for completeness of patients and clients information.

Correctly identified and matched requisitions either manually or with a computer generated label/barcode.

Produced and correctly affix labels to specimen vials and requisitions.

Maintained confidentiality of sensitive information concerning patients, physicians, employees, clients, and the company.

USA Home Health Services, Inc., Boca Raton, FL May 2006- Mar 2011

Human Resource Specialist/Office Manager

Responsible for all Human Resource activities which included: collection of information, system input, maintaining strict confidentiality of patients’ and employee information.

Attended corporate HR meetings.

Accomplished work requirements by orienting, training, assigning, scheduling and coaching employees.

Scheduled interviews and coordinated meetings.

Coordinated with the Administrator in recruiting new staff and ensured all were oriented to department and corporate policies.

Maintained and assured that independent contractors and field personnel remained in compliance with state, federal and Agency for Health Care Administration standards.

Supervised all office staff.

Processed payroll for office staff and field personnel.

Responsible to ensure annual and bi-annual licensure application renewals.

Assisted the Administrator with preparation for state surveys.

Maintained documentation related to code compliance and Agency for Health Care Administration regulations.

SUNY Old Westbury, Westbury NY (1993 – 1998)

Bachelors of Arts Communications

UST GLOBAL Step IT America Program Internship, Atlanta, GA (2014)

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