Robert Lavery

Gibsonia, PA

acp8th@r.postjobfree.com - 724-***-****

Dedicated, customer-focused professional with diverse experience in customer service, order processing,

vendor/supplier relations and purchasing/inventory control. Resourceful with solid technical aptitude and strong

interpersonal and communication skills.

WORK EXPERIENCE

Parts Counter Associate

HONDA NORTH, Inc - Butler, PA - 2014 to Present

2014

Parts Counter

Parts Counter Associate

BAIERL CHEVROLET, Inc - Wexford, PA - 1986 to 2014

Parts Counter

• Performed inside sales, service and product applications for wholesale and retail customers.

• Assessed client needs and recommended appropriate products.

• Tracked and processed manufacturers' orders to appropriate department in daily operations.

• Provided product support to service department.

• Serviced Honda accounts and ensured customer satisfaction.

• Coordinated inventory of parts department and directed daily route schedules using effective time

management.

• Managed closing duties including cash drawer reconciliation.

• Utilized Reynolds & Reynolds and ADP software packages.

Provided mechanic

BILLCO MOTORS - Wexford, PA - 1986 to 1986

and customer assistance for parts and aftermarket accessories.

• Maintained and ordered parts inventory.

• Delivered to and serviced off-site accounts.

• Controlled and processed orders.

Lot Controller

AUTO MART - Allison Park, PA - 1985 to 1986

Maintained vehicles on lot and prepared vehicles for delivery upon sale.

• Delivered vehicles to auctions and to customers' homes.

• Maintained a clean showroom.

Installer

MIDAS - Pittsburgh, PA - 1985 to 1985

Greeted and serviced customers in a timely, professional manner.

• Serviced and installed automotive exhaust systems, brakes and suspension parts.

• Prepared monthly inventory.

Installer Assistant

AUTOMATIC CONTROLS SERVICE, Inc - Allison Park, PA - 1984 to 1985

Assisted in installation of heating and air conditioning systems.

• Prepared monthly inventory.

• Delivered material and parts to job sites.

• Tracked and processed orders.

• Provided product to service department daily.

• Interacted with factory representatives on parts and warranty issues.

EDUCATION

Certificate in Automotive Repair

A.W. Beattie Technical School - Allison Park, PA

Diploma in customer service, sales

North Allegheny High School - Wexford, PA

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