Customer Service Sales Representative

Patricia R. Knott

**c Townsend Ave 419-***-****

Norwalk, Ohio 44857 acp8oa@r.postjobfree.com

I am a very determined, loyal, sincere, and dedicated individual who has a great deal of ambition. As well as being very outgoing, a team player with a very positive attitude. I want to succeed in everything that I do. I have experience in loans and check cashing, shipping and receiving, sales, medical insurance billing, Early Childhood Education, and Customer service. I love to learn new things and I am always up for a challenge. I am a very quick and dependable learner. I work well with others while also working very efficiently on my own. I am looking for great opportunities and seeking a position where I can develop and excel while giving my best to the employer. Thank you.

Summary of Skills & Qualifications

Teamwork

Communication

Problem- solving

Organization and Planning

Time Management

Computer Literate

Scheduling/ coordinating

Office procedures and practices

Air, hand, and power tools

First Aid/ CPR training

Work History

Check Smart Sandusky, Ohio

Customer Service Rep/ Teller April 2015- June 2015

While working at Check Smart I had experience with doing loans, cashing checks, running teller window, back ground checks, employee and personal look up, check verification, bank account verification, training on loans, did loyalty calls, customer courtesy calls, answer incoming inquiry’s and customer service.

Kicker’s Drive Thru Norwalk, Ohio

Assistant Sales Rep. March 2014- January2015

While working at Kicker’s drive thru I had experience with waiting on customer, running cash register and lottery machines, opening and closing the store, made orders for products, handled delivery’s and paying out to the consumer, stocking, inventory, cooking and cleaning when needed.

MTD Distribution Center/ Spherion Staffing Willard, Ohio

Shipping and receiving coordinator Nov. 2013- March 2014

While working at MTD Distribution Center I had experience with bills of lading, packing slips or invoices, filing, freight arrangements, finding loads by load number, assigning drivers to their dock doors, organize paper work, opening, closing and editing loads, shipping confirmation, multi-task management, proficient data entry, Microsoft word, excel, and power point, time management, incoming and outbound calling, and where ever else I could lend a hand when available.

American Legion North Fairfield, Ohio

Cashier, Cook, Server, and Host Jan. 2008- occasionally

While working at the American Legion I had experience with taking customers’ orders, getting drinks, making food, serving food and drinks, cashier, cleaning, restocking everything, opening and closing cash register, and opening and closing the building.

Owens Corning’s Sandusky, Ohio

Assistant Sales Representative May 2006- Aug. 2008

While working at Owens Corning’s I had experience with assisting the manager with interviewing new employees, making employee schedules, payroll, determine charges for service, receive and input payments, making appointment for consultation, oversee and manage our store and booth at county fairs, filing, calling customers to confirm their appointments, organize paperwork, and opening and closing store and booths.

Quadax Inc. Norwalk, Ohio

Data Entry (Medical Insurance Billing)

While working at Quadax Inc. I had experience with filing, data entry, billing customers, changing customer’s personal and insurance information.

KinderCare Learning Center Elyria, Ohio

Assistant Toddler Teacher

While working at KinderCare Learning Center I had experience with preparing lesson plans, implementing activities and lessons with the children, and advising the children.

Education

New London High School New London, Ohio

Diploma

EHOVE Career Center Milan, Ohio

Early Childhood Education Certificate

References

Available upon request.

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