Sales Customer Service

Terrence A. Quandt

**** ********* ******, ******* *****, IL 60515 ********.******@*****.*** 630-***-****

SUMMARY

An accomplished and results-oriented SALES & MARKETING EXECUTIVE who strives to provide superior services and client

satisfaction. Achieves value as a productive, proven sales and marketing performer, with strong relationship building

skills. An enterprising producer who develops and executes programs that drive growth and generate significant revenue,

contributing to the prosperity of an organization.

EXPERIENCE

REPUBLIC PACKAGING / REPUBLIC SYSTEMS, Chicago, IL 2015 – Present

Designer and Manufacturer of Cushioning and Packaging products, Inventory Management Services

Business Development Manager

Key sales executive responsible for design and implementation of activity based sales management systems

throughout company’s locations in Canada, Mexico and the United States. Sold optimal inventory management

solutions yielding client improvement in inventory return-on-investment. Skilled at sales, business development, cold

calling, building relationships, communication, budgeting and forecasting.

BLUE NORTHERN ENERGY, LLC, BN2 CAPITAL HOLDINGS, LLC Chicago, IL 2010-2014

Developer, builder and owner of biodiesel production facility in Illinois and biofuel blending and storage facility in Florida

Senior Vice President Risk Management and Fuel Marketing

Key executive, and holder of Series 3 Commodity & Futures license, in development and implementation of risk

management and fuel marketing strategies of 50mm gallon per year biodiesel facility. Risk management function for

both inbound commodity feedstocks, outbound biodiesel product and crude glycerin. Responsible for upstream and

downstream logistics. Works in conjunction with off take partner, Noble Group/Noble Mansfield, in domestic fuel

distribution sales strategy and pricing. Strong knowledge of net back pricing off-take agreements.

Negotiated 50 million gallon per year off-take agreement valued at over $250 million per year

Negotiated and secured feedstock financing agreements for biofuel production facility

Negotiated crude glycerin off take agreement valued at over $1 million per year

Responsible for hedging strategies utilizing the heating oil and soybean oil futures markets

Responsible for commodity market analysis of B100, HO, SBO, NG and Propane

GP ALBUMS / GENERAL PRODUCTS, LLC, AlbumsAmerica.com, Chicago, IL 2005-2010

Third-generation manufacturer of handcrafted photo album products, traditionally sold through professional photographers.

Sales & Marketing Manager

Key contributing executive for sales growth, organizational effectiveness, and overall company strategy. Managed and

trained independent sales force as well as customer service department. Maintained email marketing, trade

advertising, and collateral materials. Evaluated and exhibited at national, regional, and local trade shows, seminars,

and sponsored speaker events. Designed, implemented, and managed customer service commission program, and

streamlined information request distribution process. Established sales and cost-control initiatives.

Re-branded and reintroduced company name and identity, positively impacting industry perception.

Conceptualized, designed, and launched four product lines achieving sales of $500,000 in first year at 100%

profit margin in a hyper-competitive industry.

Started new “direct to consumer” sales channel with new e-commerce site.

Built and maintained e-commerce site with over 220 products, full order processing, and secure credit card

processing capabilities.

Strengthened website’s digital advertising with Google AdWords, comparison shopping sites, and social

networking sites, as well as designed the site’s organic search and all SEO & SEM functions.

Implemented, designed, and managed email marketing program, streamlining communication objectives to

over 22,000 customers and prospects.

Brought sales team to a closer working relationship with management, production, and support departments,

creating a positive attitudinal shift.

Oversaw design and training of new ERP/MRP software system for sales and customer service departments, to

improve productivity and reduce administrative tasks, which yielded a more positive customer purchasing experience.

JEN QUANDT GARDEN DESIGN, INC., Downers Grove, IL 2002-2005

Specialty perennial garden services company offering design, installation, maintenance, and consulting services.

Co-Owner

Successfully added two new revenue streams and implemented local PR and mailing campaigns, which helped increase

net revenue by 80% in 2005. Maintained 50+ maintenance clients in the western suburbs, utilizing seasonal employees.

Achieved sales growth of 35% annually over the first three years in business. Sales and marketing duties included

collateral material, proposals, advertising, and website maintenance. Administrative duties include payroll, accounting,

contracts, procurement, and taxes.

COMMUNICATIONS FOUR, Chicago, IL 2003-2004

Start up broadcast communications production and distribution company providing broadcast publicity services utilizing

satellite and Internet technologies serving a variety of industries.

Account Director

Achieved sales of over $500,000 in first year. Successfully retained and converted a dozen high-profile clients from

previous employer.

ORBIS BROADCAST GROUP, Chicago, IL 1998-2003

Broadcast communications production and distribution company providing broadcast services utilizing satellite and

Internet technologies and serving a variety of industries.

Director, Account Management

Provided strategic consulting on marketing communication programs for Fortune 1000 companies, public relations

agencies, and large non-profit associations. Responsible for sales and marketing of broadcast communications

products and services to a variety of industries, including public relations and advertising agencies. Responsible for all

sales aspects including trade shows, cold calling, client consultation, contract negotiation, and project management.

Achieved sales of over $1 million annually.

Developed new client channel that provided over $500,000 in sales in first year.

Managed strategic alliance sales force of 150 representatives.

Generated revenue of $1 million in six months.

PHARMANUTRIENTS USA, Lake Bluff, IL 1996-1998

An international marketing and manufacturing corporation of branded nutritional dietary supplements.

National Account Executive

Designed and maintained brand marketing programs in North America. Brought patented technologies to consumer

market. Responsible for all aspects of sales, including securing trademark licensing agreements, contract negotiations,

label compliance, and purchase orders. Organized both domestic and international trade shows, including coordinating

activities, symposiums, and social functions.

Increased sales over $2.5 million in first year of launch with limited consumer advertising.

Achieved new marketing stability due to trade launch marketing programs, consumer campaigns, and

customer co-op advertising, marketing, and sales programs.

EDUCATION

Loras College, Dubuque, IA

Bachelor of Arts in Finance, Minor History, 1989

CERTIFICATIONS & LICENSES

Lean Six Sigma Executive Certification

Series 3 Futures & Options License

COMPUTER SKILLS

Microsoft Office, Telemagic, Act!, Excel, Lotus, Goldmine, Constant Contact, Syspro, DejaWin

Terrence A. Quandt

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