Human Resources Management

Kim Mullen /Phone: 469-***-**** /E-mail: acp8mo@r.postjobfree.com

Director, Human Resources

January 2012 - Current

Everest Group - Dallas

Management Consulting/Research Services

•Direct and implement Performance Management Program - develop training initiatives, design performance management processes, facilitate improvement plans, provide career coaching/mapping, assure development through project staffing.

o2014 – upgraded design and enhanced consulting group’s performance review categories to capture areas of mentoring and training

o2013 - created a new performance review format for support staff that properly measures performance vs. achievements

•Partner with key leadership team members to understand business needs/human capital

•Manage and direct global human resources operations in North America and United Kingdom

•Provide human capital strategic guidance as member of Senior Leadership Team

•Direct and manage Talent Management Program - global sourcing and talent acquisitions, compensation, and salary planning

•Immigration – manage applications for PERM, H-1B and H-1B extensions, and L-1

•Manage and implement global benefit plan designs, management, and compliance; broker management; required legal notices and forms; plan amendments; compliance; analysis.

o2014 – came in under budget with US benefit insurance premiums, saved the firm over $22,000

o2013 - responsible for keeping increase of US benefit insurance premiums under 5%, versus 10%, as originally quoted by brokers from providers

•Develop and implement global company policies

•Employee relations - disciplinary process/actions, manage employee relations issues, conduct exit interviews, risk mitigation, and employment-related litigation

•Manage staff of four

Manager, Human Resources

September 2008 – May 2011

Milliman - Dallas

Financial Services/Employee Benefits

•Cultivated strong relationships with Equity Principals that enhanced communications between both human resources and their respective departments

•Provided assistance, interpretation, guidance, and consultation to all levels of management on human resources policies, programs, and practices

•Communicated and administered human resources programs including compensation, benefits, staffing, organizational development, employee relations, and performance management

•Advised and coached senior leadership team and managers on employee relations issues and provided guidance through the performance evaluation process

•Developed and managed departmental strategic recruitment plans to meet timely staffing requirements – Full Cycle Recruiting. Internal recruiting efforts saved practice over $200,000 in outside recruiting fees during my first full year.

•Created and chaired Employee Enrichment Committee – increased employee participation during my tenure by 35%

•Created, developed, and conducted internal training modules for staff and management - (new hire orientations, time management, performance management, documenting disciplinary issues)

•Directed daily operations of human resources department for employees in Dallas, Houston, Denver, and Atlanta

•Managed staff of four

Manager, Human Resources

November 2005 – September 2008

Oliver Wyman - Dallas

Management Consulting Services

•Cultivated strong relationships with Partners/Principals

•Developed ability to manage “strong” senior leaders within the specific practice area to adhere to company policies and/or sensitive employee relations situations

•Provided assistance, interpretation, guidance, and consultation to all levels of management on human resources policies, programs, and practices

•Communicated and administered human resources programs including compensation, benefits, organizational development, and employee relations

•Managed extensive Performance Management program for specific practice area on a semi-annual basis

•Advised and coached senior leadership team and managers on employee relations issues and provided guidance through the performance evaluation process

•Responsible for managing senior domestic/international recruiting efforts for specific practice area and supported On-Campus Recruiting efforts. Responsible for developing key relationships with Executive Recruiters to ensure top-caliber senior leaders were hired into the practice.

•Managed payroll and employee data for specific practice area utilizing PeopleSoft software

•Managed staff of four

Senior HR Generalist

April 1999 – November 2005

Brierley+Partners – Dallas

Marketing

CAREER EXPERIENCE

Over 18 years of human resources experience in the following industries: retail, financial, marketing, employee benefits, and consulting

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