Kathleen Arruda

**** ***** **** ******

Auburndale, FL 33824

863-***-****

acp8jn@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

Rain for Rent (Temporary position through Spartan Staffing) Lakeland, FL

October 2014-November 2014

Administrative Assistant

Responsible for greeting guests and checking them in

Took messages for the Operations Manager

Answered high volume of incoming calls

Responsible for FedEx and Ups deliveries

Maintained filing system

Fantasy of Flight Auburndale, FL

January 2014-April 2014

Sales Associate

Provided excellent customer service to all guests

Responsible for cash handling of all transactions

Assisted guests in the gift shop

Accountable for daily data entry

Pier 1 Import (Seasonal position) Lakeland, FL

October 2013-January 2014

Sales Associate

Provided excellent customer service to guests

Responsible for cash handling of transactions

Stocked shelves with new products

Greeted customers and assisted them with purchases

Hilton Reservations and Customer Care Tampa, FL

May 2013-June 2013

Work at Home Reservation Sales Specialist

Responsible for building and maintaining relationships with customers

Assisted customers with making business and vacation reservations

Provided outstanding customer service to guests

Worcester Probate & Family Court Worcester, MA

June 2006-November 2010

Probation Case Specialist II

Maintained lists for Motions, Contempt’s, Pre-Trails and Trials

Coordinated and managed the Judge’s schedule

Assisted clients with completing necessary paperwork

Answered multiline telephone system

Data entry on the Commonwealth of Massachusetts system

Responsible for copying and faxing of documents

Ensured successful delivery of all Probate cases to the assigned courtrooms

Worcester Fitness Worcester, MA

August 2000-June 2010

Membership Coordinator

Responsible for all sales and marketing

Coordinated the personal trainer’s schedules

Assisted front desk associate with answering telephones and greeting members

Checked all guest into facility in a timely manner

Accountable for closing the facility at the end of the shift

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