Joana Duran
** **** ***** ********, **. ***** Cell Phone: 773-***-****
Email: acp8ji@r.postjobfree.com
SUMMARY
A multi-skilled, reliable & talented translator with a proven ability to translate written documents from a source language to a target language. A quick learner who can absorb new ideas & can communicate clearly & effectively with people from all social & professional backgrounds. Well mannered, articulate & fully aware of diversity & multicultural issues. Flexible in the ability to adapt to challenges when they arise & at the same time remaining aware of professional roles & boundaries.
KEY COMPETENCIES
Able to fluently speak Spanish and English.
Highly skilled in Word, Excel and Microsoft Outlook.
Familiar with translation software tools.
Attentive to Quality and Detail
Dependable, Punctual, & Takes Pride in Work.
Works Well Independently
Works well under high pressure situations.
Collaborate Easily with Co-Worker
Mathematical and Reasoning abilities
Adaptability
Analytical and Organize.
Effectively & Efficiently manages time
RELEVANT PROFESSIONAL EXPERIENCE
Translator Coordinator 06/ 2014- current
Ranstad (Aflac), Columbus GA
Researching legal & technical phraseology to ensure the correct translation is used.
Translation of documents from a foreign language to English and vice versa.
Acts as a liaison between internal/external clients and the department, maintaining effective working relationships and coordinating the mass production of assigned materials.
Reviews and approves contracted translators’ work; analyzes and reviews cost estimates; evaluates performance and requisitions payments; selects translation vendors based on quality of work, value of translations, accuracy, and efficiency.
Maintains a variety of logs, records, and files of translations and approvals; operates a personal computer and peripheral equipment using modern software, including word processing and data input.
Facilitates the development, design, and production of a variety of communications products for the division or the organization in accordance with relevant missions, objectives, directives, and policies, including internal/external announcements, product updates, technical and administrative correspondence, system/product/process documentation, project plans and proposals, training manuals.
PERFORMANCE APPRAISAL
I want to take the time to let you know that Joana Duran is doing an excellent job. She seems to be adapting very quickly to all the processes. She always reaches out when she has questions, is always eager to collaborate, and excels at both receiving feedback as well as offering feedback to Compliance on her packets. Joana is always quick to respond whenever we send emails or questions about a specific packet or issue. She makes the entire process flow more smoothly and is a true asset to the team.
Just thought I’d let you know!
Thanks,
Meralis Martínez, HIA, HCAFA Analyst II
Product Compliance
Aflac Worldwide Headquarters
Tel: 706-***-**** Fax: 706-***-****
acp8ji@r.postjobfree.com
Bi-lingual Check Matching Support Specialist 02/2014 – 06/2014
Ranstad (Aflac), Columbus GA
Matches policy refund checks to corresponding customer letter.
Sort, prepare, print and distribute policy holder documents such as forms and other attachments.to letters/checks as required.
Validate letters and checks to ensure that the addresses and policy information is legible and correct.
Communicate findings to supervisors, peers, and subordinates via telephone, written documentation, e-mail or verbally.
Ensures that all required information is received and included in all mailings.
Performs basic data entry; confirms and retrieves information from automated databases.
Maintains and completes all required activity or control logs, forms or transmittal
Utilize computer systems to set up functions and process information.
EDUCATION
University of Houston, Transferring to University of Georgia Anticipated Graduation: 12/2015
Majoring in Criminal Justice GPA: 3.8
Meditec Online School for Military Spouses Graduation: 12/2013
Certified Medical Transcriptionist, Medical Coder and Biller
Technical Skills
Microsoft Word
Excel
PowerPoint
Microsoft Office XP Professional
Outlook Express
Microsoft Windows XO
Access
QuickNotes
REFERENCES
Eva Guerrero
Translator Coordinator
acp8ji@r.postjobfree.com
Carolina Espinosa
Translator Coordinator
acp8ji@r.postjobfree.com
Meralis Martinez
Compliance Analyst II
acp8ji@r.postjobfree.com