CHRISTAL ROSS

*** *. **** **. ************, IN Phone: 317-***-**** acp8gt@r.postjobfree.com

Professional Summary:

Confident and highly driven health professional with 5+ yrs as a Medical professional and licensed as certified nursing and home health. Providing superior medical service, with professional caring support and guidance. Superior customer service skills and occupational development.

Summary of Qualifications:

Customer Service ● Time Management ● Specimen Collector

Clear thinker ● Scheduling ● Intake Interviewer

Organized ● Pre-Visit ● Detail Oriented

Superior Communication ● Problem Solving ● Microsoft Office Suite

Employment Development:

Help at Home, Indianapolis IN 2013-2014

Home Health Aide

Changed dressings.

Obtained household supplies and running errands.

Accompanied clients to doctors' offices and on other trips outside the home.

Provided transportation, assistance and companionship.

Administered prescribed oral medications under written direction of physician or as directed by home care nurse and aide.

Massaged patients and apply preparations and treatments, such as liniment, alcohol rubs, and heat-lamp stimulation.

Adecco, Indianapolis IN

Scanner 2012-2013

Scanned documents into universal scanner.

Processed documents and materials to be scanned.

Trained new employees on scanning process.

Maintenanced machines in order for proper use of the machine.

Indianapolis Blood Center Indianapolis IN

Phlebotomist 2010-2011

Performed mini physicals including; blood pressure, pulse, weight check, and iron level evaluation.

Procured blood and blood products from donors to support production requirement.

Maintained patient confidentiality and adhering to all policies and procedures.

Scheduled and rescheduling appointments when necessary.

Recorded patient information to keep medical records accurate and within documenting compliance.

Detailed knowledge of the medical assistant field and environment.

Christal Ross Page 2

Volunteer 2009 – 2010

VA Memorial Hospital Indianapolis, IN

Scheduled, rescheduled, and cancelled patient appointments.

Registered and documented required for processes.

Educated the patients regarding exams or minor procedures to be administered.

Operated scheduling software provided by the company.

Accurate documentation of services provided and professional practice of confidentiality.

Prepared bills when necessary for accounting purposes.

Diverse Staffing Consulting 2007 – 2008

Executive Administrative Assistant Indianapolis, IN

Answer multi-line calls for CEO and direct to appropriate department.

Preformed general office duties including filing, retrieving, recording, and reporting information.

Prepared invoices, reports, memos, letters, and financial statements using spreadsheet or database.

Collaborated and communicated with all departments to maintain cohesive team awareness.

Opened, sorted and distributed all incoming correspondence including fax and email.

Maintained calculation of staff vacation, personal, and sick time.

Accounting Clerk 2007-2007

Operated all office equipment including multi-line phone, fax, personal computer, laptop, copier and scanner.

Communicated with staff, customers, and other individuals to answer questions or assess complaints.

Maintained and update filing, inventory, mailing, and database systems.

Compiled, copied, filed and sorted records of office activities.

Typed, formated, and proofread and edited correspondence and other documents.

Completed work schedules, managed calendars, and arranged appointments.

Evansville Housing Authority 2002-2006

Administrative Assistant Evansville, IN

Oversee all aspects of general office coordination.

Maintained office calendar to coordinate work flow and meetings.

Interacted with clients, vendors, and visitors providing excellent customer service skills.

Answered telephone calls and transfer appropriately or take messages when necessary.

Filed and retrieve documents, records, or reports as well as create memos, letters, reports, or invoices.

Attended meeting and record minutes.

Education History:

10/2013 Help at Home Home Health License

01/2013 Dayspring Nursing Assistant License

05/2009 MedTech College Associate Degree in Allied Health

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