Sales Manager

Jacques Roy

Email: acp8f9@r.postjobfree.com Cell: 514-***-****

SALES AND BUSINESS DEVELOPMENT MANAGER

A Sales and Business Development manager, who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments, Strong Sales, technical and business development qualifications with an impressive track record of several years of hands-on experience in strategic planning, business unit development, project and product management, and aggressively identify opportunities and provide tactical business solutions. Exceptional communicator with a consultative sales style, strong negotiation skills, exceptional problem solving and strategy abilities, and keen client needs assessments attitude. Excel at partnering with all core business operations to significantly increase the company’s foot print and expand market share.

• Business Development • Competitive Sales Analysis • Multi-channel Distribution

• Budget Management & Cost Control • Strategic & Tactical Planning • Training & Teambuilding

• Product Development & Target Marketing • Brand Awareness • Sales Presentations & Closing

• Key Client Retention • Key Account Development • Contract Negotiations

Fluently communicate, read and write in French & English

Act, Sales force, ADP, AutoCAD, Excel, Word, PowerPoint, Access, Outlook, Photoshop, Reynolds, Internet Savvy

PROFESSIONAL EXPERIENCE

PACLEASE TERRITORY MANAGER 2015 - Present

Camion Excellence Peterbilt Inc. Laval, Quebec (Heavy Duty truck Dealership)

Recruited to handle the development of Petbilt’s Paccar Pac Lease program, for the Montréal, Laval, Laurentian and Lanaudière regions. Promote, develop and sell short and long term lease programs to large and small transport, construction, excavation and Industrial accounts. Build sales and development strategies to acquire new market penetration. Service and maintain new and existing accounts. (In-depth information listed in pages below)

MAJOR ACCOUNT MANAGER & BUSINESS DEVELOPMENT 2012 - 2014

ZONE Technologies Inc. Chambly, Québec (Emergency & Road-side signaling LED light Manufacture).

Successfully developed and implemented the start-up of this company’s national aftermarket distribution (Canada USA). Promoted the integration of a new product line segment (Traffic signal & emergency lighting), to the aftermarket automotive and heavy duty market, which brought distributors new business with cities, municipalities, contractors, large Industries and highway construction companies. Supported the sales development through aggressive detail work and live demonstrations. Managed account information with Sale Force database. (In-depth information listed in pages below)

DIRECTOR OF SALES & BUSINESS DEVELOPMENT 2005 - 2012

JARO International, Terrebonne, Québec (Distributor of Financial & Service Products)

Successfully oversaw the start-up of this company’s administrative & business development of Risk management products, such as credit loan insurance, replacement Insurance, mechanical warranty and Anti-theft marking products) to new & used OE automotive and Heavy duty dealerships. (In-depth information listed in pages below)

DIRECTOR OF OPERATIONS PARTS & SERVICE 2003 - 2005

Camions Montreal Volvo & Mack; Montreal, Québec (New & Used truck Dealership)

Recruited to set strategic sales and marketing direction for parts and service revenue growth, for this stagnant Montreal base new truck dealership. Led and managed team of 4 external sales representatives and 2 Managers in meeting and exceeding business development objectives. Drove $10.8M sales within 2 market segments, 2 corporate divisions and 4 sub divisions. (In-depth information listed in pages below)

REGIONAL SALES MANAGER - Grant Brothers Sales (Aftermarket Sales Agency) 2000 - 2003

Developed, Managed and sold for this Sales Agency of, Automotive, Heavy Duty, Industrial & Hardware parts and chemical products to aftermarket warehouses, jobbers and end users. (In-depth information listed in pages below)

PROFESSIONAL DEVELOPMENT

Real-Estate Management: (2008) Business Administration: (1999) Finance & Accounting: (1995) Sales and Marketing: (1990)

PS: For more information on my professional and personal accomplishments & developments, please refer to the enclosed copy of detailed resume.

PROFESSIONAL EXPERIENCE

PACLEASE TERRITORY MANAGER 2015 - Present

Camion Excellence Peterbilt Inc. Laval, Quebec (New Heavy Duty truck Dealership)

Recruited to develop and acquire new business for Petbilt’s Paccar Pac Lease program, for the Montréal, Laval, Laurentian and Lanaudière regions. Develop, promote and sell short and long term lease programs to large and small transport, construction, excavation and Industrial accounts. Build sales and development strategies to acquire new market penetration. Service and maintain new and existing accounts. Acquire and manage competitive information and programs.

Target and promote lease program to small and large Transport companies with high short term leasing volumes.

Target and promote lease program to large Industrial companies with long term leasing demands.

Target and promote lease program to small and large Excavation and Construction companies with short and long term leasing demands.

Promote the advantages and variables between purchasing and leasing.

Introduced a parts and service Dealership partnership program package.

Target and follow up daily /weekly potential prospects.

MAJOR ACCOUNT MANAGER & BUSINESS DEVELOPMENT 2012 - 2014

ZONE Technologies Inc. Chambly, Québec (Emergency & Road-side signaling LED light Manufacture).

Successfully developed and implemented the start-up of this company’s national aftermarket distribution (Canada USA). Promoted the integration of a new product line segment (Traffic signal & emergency lighting), to the aftermarket automotive and heavy duty market, which brought distributors new business with cities, municipalities, contractors, large Industries and highway construction companies. Supported the sales development through aggressive detail work and live demonstrations. Managed account prospecting, follow ups and market information with Sales Force database

Developed and implemented strategies focused on fast market penetration and territory coverage.

Signed and opened 135 distributors in Canada and 8 in USA within 2 years.

Increased sales from $0 à $1.8 million within the same time frame.

Negotiated and signed 3 year exclusive agreement with Taiwanese manufacture for all new products imported to the North American market.

Introduced a new 2 year exclusive distributor program to distributor groups.

Recruited a fleet sales specialist for product program development focused at government agencies and large road construction companies and an internal customer service support to follow and direct orders to proper departments, Distribution versus production.

Managed and oversaw monthly sales performance compared to established objectives.

Performed monthly sales projections and competitive price analyses to determine product segment performance in order to develop better and more competitive products.

DIRECTOR OF SALES & BUSINESS DEVELOPMENT 2005 - 2012

JARO International, Terrebonne, Québec (Broker of Financial & Service Products)

Successfully oversaw the start-up of this company’s administrative & business development of Risk management products, such as credit loan insurance, replacement Insurance, mechanical warranty and Anti-theft marking products) to new & used OE automotive and Heavy duty dealerships. Managed account prospecting, follow ups and market information with Act 2000 database.

Developed and Implemented development strategies focused on fast market penetration and territory coverage.

Led and supervised a team of 4 sales agents to improve sales development and profitability in projected regions.

Introduce new partnership programs which landed 6 high volume accounts in the first year.

Drove and increased revenue from $600,000 the first year to $3 Million the second year through on-site training, policy formulation, goal setting, incentive programs and competitive sales commissions.

Managed and oversaw new sales development distribution networks for our financial and insurance products and services.

Developed and implemented motivation and product sales presentations, retention training courses to dealer owners, financial directors and sales brokers.

Managed and directed company policies in conjunction with AMF (Autorité du Marché financier) legal and ethical standards.

Managed account prospecting, follow ups and market information with Act 2000 database.

Forecast and managed financial and sales budget expenses and expenditures.

Performed monthly sales forecast and competitive analysis to determine product performance levels and need for new product developments and modifications.

Negotiated and signed a partnership with a financial institution for the financing of all our products with lower than average bank interest fees, this has positioned us to be the only insurance Broker to offer this service to this industry.

DIRECTOR OF SALES & MARKETING PARTS & SERVICE 2003 - 2005

Camions Montreal Volvo & Mack; Montreal, Québec (New truck Dealer, Fleets, Franchises& Retail)

Recruited to set strategic sales and marketing direction for parts and service revenue growth, for this stagnant Montreal base new truck dealership. Led and managed team of 4 external sales representatives and 2 Managers in meeting and exceeding business development objectives. Managed $10.8M budget, established plans and policies for segmentation and market development, and drove sales integration within 2 market segments, 2 corporate divisions and 4 sub divisions.

Led and supervised a team of 4 Sales professional, 2 branch managers.

Partnered Sales, Service & Parts Departments to realign the warranty programs, improving the customer satisfaction rating from 56% to 97% and generated $500,000 in new and existing business from customer partnership referrals.

Drove Parts & Service Sales annual revenue from $8.6M to $10.8M within 12 months.

Reorganized the sales team, established performance metrics, introduced an industry-high commission structure, and grew revenues to $2.2 million in the first year.

Spearheaded Volvo/Mack All-makes parts program, successfully positioning dealer’s competitive market position to high volume fleets such as, TransForce, Challenger, Ryder and C.A.T.

Recruited fleet sales specialist for the development of All-makes Program & 1 internal telemarketing sales support person closing monthly sales specials & eliminated 80% of non returnable dead inventory.

Developed and introduced national fleet partnership sales programs, gaining loyalty with 3 major fleets.

Established and attained sales and marketing objectives for Captive parts market growth, secured new truck sales with major fleets, New Truck Sales up 17% the first year.

REGIONAL SALES MANAGER 2000 - 2003

Grant Brothers Sales Ltd, Mississauga, Ontario (Manufacture Agency, Industrial, Auto, Heavy Duty & Hardware) Held accountability for all sales and marketing development for this sales agency of automotive / heavy duty parts, chemicals, electric hand tools and maintenance supplies, generating an average annual growth of 23% over 3 years. Led and formulated product training and sales program presentations. Developed both long and short-range sales and marketing plans, formulated sales strategies focused on increasing regional sales, margin and budget reduction, adjusted sales programs to guarantee competitive pricing and collaborated with manufactures to ensure a cohesive communications approach within the automotive, hardware and industrial markets.

Increased total regions sales from $4.2M to 7.8M within 3 years.

Reduced regions sales budget expenses 7% the first year.

Signed 2 new product lines with major Warehouses, yielding $600,000 annual revenue over 2 years.

Spearheaded and trained new Delphi wireless technology and OEM product line to WD Wholesaler & end user associates.

Created comprehensive and time reduction sales reporting reports.

Reported monthly projected and actual Sales Developments to corporate management.

Awarded Region of the year in 2002, exceeded 130% sales forecast.

Achieved market penetration of 6 new product lines in 2 years.

DISTRICT SALES MANAGER 1994 - 2000

Dana Canada Inc, Beamsville, Ontario (Original Parts Manufacture, Dealers, Distributor & Retail). Directed Aftermarket Sales related to Warehouse, Jobber and end user accounts for a multinational OE Automotive and Heavy Duty Parts manufacturer. Managed and developed in collaboration customer partnerships growing revenue $30M nationally. Coordinated remotely with various members of management and accomplished product development objectives. As member of management team, played a key role in product development and marketing strategies yielding the signature of 2 major warehouses. Acquired strong relationships with key decision makers other managers and channel partners.

Led and supervised a team of 3 Territory managers under the NAPA dedicated sales team program.

Increased and retained total district sales results from 1.2M to 7.8M.

Spearheaded major change over of Fram to/Wix filters product line for WD (NAPA), Nationally Directed and Supervised customer orders, returns, territories, schedules and routes for existing and temporary personnel to Lift, Place and present product programs to Warehouses, jobbers and associated dealers.

Developed and implemented a sales reporting data process system, which increased report production and reduced reporting time by 30 %.

Conducted over 200 Sales and Technical Presentations to administrative, sales, technicians and public mechanical schools.

Negotiated and Retained full engine product line with a major warehouse, gaining $750,000 annual revenue.

Initiated, Conducted and Presented Corporate a Regional Market Share Development Budget and Strategy a market to sales positioning and penetration on a declining parts segment of the corporate portfolio, in terms of, leading to a 31% sales return the first two years.

Increased districts market share on Gaskets from 22% to 57% and on filters from 33% to 64%.

AWARDS & ACHIEVEMENTS

Number 1 Sales Growth in 2004 - Number 1 Region of the year in 2002, exceeded sales 130% - Number one Sales Region of the Year in 1995 - Highest Territory Sales of the year in 1993.

PERSIONAL DEVELOPMENT

Collège de l'immobilier du Québec

Real-Estate Management: (2008)

Collège Ahuntsic de Montréal, Montréal, Québec

Business Administration: (1999)

Collège Ahuntsic de Montréal, Québec

Finance & Accounting: (1995)

Collège Marie Victorin, Montréal, Québec

Sales and Marketing: (1990)

ADDITIONAL PROFESSIONAL AND TECHNICAL DEVELOPMENT

Delphi Data management, Detroit, Michigan

ESP/ASP & Wireless: (2002)

DANA, Toledo, Ohio

Mechanical & Electrical engineering: (1996)

Diesel & Hydraulics: (1994)

Sioux Tools, Sioux City, Iowa

Air & Electric motors: (1992)

TRW, Cleveland, Ohio

Compressed Air & HVAC: (1991)

PROFESSIONAL AFILIATIONS

Director of Montreal Booster Club Inc.

Manufacture Association for Automotive, Heavy duty and Hardware Industry managers.

LEISURE & HOBBY ACTIVITIES

AutoCAD mechanical engineering, Bicycling, Hiking; Golf and Reading.

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