William E. White, Jr.
Stafford, Texas 77471
Cell Phone 832-***-****
Email acp7tz@r.postjobfree.com
OBJECTIVE
I desire a customer service, collections, or financial services position where I am an asset to my employer and its clients/consumers.
EDUCATION
Grambling State University
Grambling, Louisiana
December 1996
Bachelor of Arts
Mass Communication
WORK HISTORY
May 2014-Present
Medical and Property Tax Debt Collector
Pridestaff
Houston, Texas
Collected payments on consumers’ medical and property tax accounts
Located contact information for delinquent medical and property tax accounts
Updated consumers’ phone numbers, address, and email address information
May 2012-May 2014
Call Center Transfer of Service Agent
Primary Services/Reliant Energy
Houston, Texas
Sold residential electricity plans/charges to inbound customers
Served as an inbound and outbound retention agent for residential customers
Updated consumers’ contact information
December 2007-March 2012
Call Center Customer Service Representative
Burnett Staffing/Money Management International
Houston, Texas
Performed data entry for consumers and their mortgage companies
Served as an inbound and outbound retention agent for debt management
Updated consumers' contact information