STEPHANIE YAKUSH

*** ****** **** 407-***-****

Fern Park, FL 32730 acp7ey@r.postjobfree.com

Administrative Assistant ● Clerical ● Data Entry ● Receptionist

PROFILE

An accomplished professional with over 20 years of exceptional customer service & office experience. A dedicated worker with effective organizational skills, a self-motivated team player with outstanding work ethics and a positive attitude.

CORE COMPETENCIES

Proficient in Microsoft Word, Publisher, Excel, OneNote, Outlook

Critical thinker with active listening skills

Advocate for knowledge sharing/idea generation

Detail and service oriented bookkeeping skills

Experienced in QuickBooks, Quicken, Accountmate, POS Systems

Great organizational and coordination skills

Able to make sound judgments and decisions

Committed to achieving on the job excellence

EDUCATION

Five Towns College Associates Degree in Applied Science Dix Hills, NY

June 1989

Honor Society & Salutatorian

LICENSE & TRAINING

ServSafe Certification

PROFESSIONAL EXPERIENCE

Royal Press Customer Service Longwood, FL

12/2014 -5/2015

Helped customers choose products and placed orders.

Answered phones, filing and faxing.

Prepared in-house & out going orders for customers.

Performed bindery work and plate making for the press.

Systems Staffing Group Data Entry Clerk Bala Cynwyd, PA

5/2014 – 11/2014

Worked at Liberty Mutual Insurance as a temporary employee in the Queue Management department.

Manage overflow queues by carefully analyzing claims.

Re-assigning exposures to the right adjuster or department.

Maintain accurate records on how many exposures were given to each adjuster.

Analyze accident reports, letters and legal documents to move to the correct exposures.

Falck Southeast II dba American Ambulance Insurance Verifier Orlando, FL

8/2008 -11/2013

Verified all primary and secondary insurance for patients that were transported the prior day.

oMedicare, Medicaid and all major insurance.

Communicated with all major insurances companies by phone, fax and mail.

Handled data entry, faxing and filing.

KEM Medical Products Corp Office Manager Farmingdale, NY

06/1994- 7/2008

Managed everyday office activity and all bookkeeping responsibilities such as accounts receivable, accounts payable and all collections.

Performed everyday tasks such as data processing, answering phones.

Taking and processing orders, emails, customer service, filing and faxing.

Worked with KEM Medical’s laboratory in Florida on orders, shipping and inventory purchases.

Coordinated with national sales representatives on sales, vendor shows and supplies.

Handled all shipping and receiving for the executive office.

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