Human Resources Manager
Resume:
Joseph Pennella
Oviedo FL 32765
acp6vo@r.postjobfree.com
Work Experience
National Injury Law Group 2015 – Present
Orlando, FL
Human Resources Manager
Primarily responsible for the day-to-day operation of a remote Human Resources office for a startup company. Strategic responsibility includes the design and implementation companywide of a recruitment and talent acquisition process. Determined staffing levels company wide, including my 10 states of responsibility. Hired and trained a staff of 13 to date, the majority of which are remote workers. Responsible for the implementation and training of a new CRM program as well as the management of the company’s e-recruitment processes. Oversees the Human Resources reporting functions to determine productivity of line level staff and the added value of HR as a whole.
IKEA 2007 – 2011
Orlando, FL and Woodbridge, VA
Human Resources Generalist
Primary responsibilities included overall HR support for a location of approximately 350 exempt and nonexempt employees. Manage recruitment function for 150 new hires annually including identification of skills needed for successful candidates, active recruitment of potential employees, direction of screening and interview process and the conducting of background investigations. Responsible for coordination of location's training schedule as well as facilitating all general education classes. Conducted internal investigations on a variety of complaints from simple policy violations to claims of discrimination and harassment. Educated and coached front line managers of the application of progressive discipline in a fair and consistent manner. Authorized all terminations to confirm adherence to company policy. Facilitated benefits enrollments as well as the annual employee satisfaction survey and the annual performance evaluation/development/succession planning process.
Accomplishments include:
As the Lead Trainer for the U.S., responsible for updating and certifying facilitators for the IKEA new hire orientation process
Worked within a 4 month time frame to create and implement a full cycle recruitment program used to open the IKEA location in Orlando. Narrowed 10,000 applicants to the final 325 employees. Two years after the location opened there was a 90% retention rate of employees at that location.
Working on a national project to reduce turnover of employees in the first year of employment, designed and implemented at onboarding process for the US locations that resulted in an overall reduction of turnover of 150%.
Was invited to assist 5 additional IKEA locations with their opening process to attempt to recreate the hiring successes of the Orlando location.
Created the “IKEA Gets Fit” 2009 program.
Circuit City 2005 - 2007
Groveland, FL
Human Resources Manager
Responsible for the daily operations of a stand-alone HR office for a regional distribution center. Primary responsibilities included staffing and employee retention initiatives, training and new hire orientation, safety enforcement and OSHA regulation compliance, benefits training and enrollment, fork-lift certification, loss prevention, employee event planning, recognition and rewards, and adherence to Federal, State and Local filing requirements.
Accomplishments included:
Responsible for developing a “training in a box” third party avoidance program for the company, which was in use at the time of the company's closing.
Through effective programs and increased management recognition and training. Measurably decreased turnover in the location by 50% and increased employee engagement scores by 45%.
Initiated new hire training programs to ensure consistent training opportunities for all employees.
Awarded the company's “Human Resources Employee of the Year” recognizing extraordinary performance and contributions.
Education
University of Phoenix Phoenix AZ
Masters, Business Administration 2007
University of Maryland Baltimore County Baltimore MD
Bachelor of Arts, English 1994
Professional References
Scott Brown
President, Hardie Consulting
acp6vo@r.postjobfree.com
Former Supervisor, IKEA
Georgia Meyer
Human Resources Director, SCI Industries
acp6vo@r.postjobfree.com
Former Coworker, IKEA
Karen Murphy
Manager, 3rd Party Maintenance, Presidio
acp6vo@r.postjobfree.com
Former Coworker, Circuit City
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