Mtg Ops Manager, Remote mortgage positions, Loan Officer

Lalena Conklin

* ******* ******, *******, ** ****1

Phone 917-***-****

Facebook page: https://www.facebook.com/lanieloanofficer

EXPERIENCE:

Mortgage Access Corp d/b/a Weichert Financial Services, Inc. Branch Manager/Loan Officer

Originated over $12Million in mortgage applications

Managed the Suffern & Monroe Gold Services which includes mortgage & insurance – cross-sold other services

with the mortgage products.

Built relationships with over 100 real estate agents that I consistently speak with on a weekly basis.

LP Mortgage Solutions, Inc. – March 2007 – November 2013 President/Loan Originator

Founded the company, incorporated and received approval from the NYS Banking Department to operate as a

Registered Mortgage Broker

Building a client base via personal contacts and business referrals

Originate loan applications for Conventional and FHA borrowers by meeting with prospective clients and pre-

qualifying them according to investor guidelines and programs

Project future earnings and clients for the company by coming up with marketing strategies through networking and

internet marketing.

Hire and fire any employees or independent contractors by reviewing resumes and doing background checks

Initiate and maintain all compliance, safety and consumer protection procedures as well as all other company

policies in accordance with State and Federal guidelines

Originate process and initiate closing for all borrowers by communicating with lenders, clients, attorneys, title

companies, etc.

Maintain all licensing requirements for both individual & company licensing with NMLS and state department

Write, maintain and implement all required company policies required by federal and state regulations

Ensured every loan in compliance in areas of disclosure compliance, fee collection per HUD vs. disclosures, and

investor guidelines.

Prepared responses to banking department audits and received acceptable status from the auditor.

Amerifund Home Financing – October 2006 – January 2007 Sr. Underwriter

Underwrote all new loans that came into the company including Prime, Subprime & Helocs. We were delegated to

underwrite loans for Wells Fargo and Citimortgage. I reviewed all income, credit & asset document s to ensure their

validity and qualification for the loan.

Prepared and sent all proper federal and applicable state disclosures including GFE, TIL, Broker Fee Agreements

and more

Maintained contact with borrowers keeping them apprised of all aspects of lo an process. Answered all questions

and guided them to the proper loan program.

Prepared the loan file for closing once cleared to close and submitted file to closing department for doc prep

Submitted loans through various underwriting engines including DU, LP & other bank designated AU systems,

documenting the files according to the findings and ensuring the validation of the loan documents

Central Mortgage Bancorp – May 2005 – September 2006 Sr. Underwriter

Underwrote all new loans for both sub -prime and A-paper programs/lenders, analyzing credit history, savings

patterns, income stability and calculations for different types of income earned

Reviewed all loan documentation from submission to conditions (credit report, tax returns, bank statements,

appraisals), looking for consistency with original information and ensuring compliance with all Federal and State

regulations

Maintained relationships with lender reps and distributed program changes and guidelines to Loan Officers and

Operations personnel, keeping apprised of all guidelines for each lender

Responsible for assisting SVP in replying to banking audits: ensuring all loans in compliance with disclosures, fee

collection & investor guideline documentation

Reviewed files for fraud detection, lender guideline compliance and made sure all loans were being processed and

underwritten with due diligence and in a timely fashion

Submitted loans through all the various AU systems including DU, LP and other bank appointed programs

documenting files accordingly

Structured deals for Loan Officers guiding them to offer the mortgage program and product most suitable for the

applicant’s individual mortgage needs and basing it on their qualifications

Processed and closed over 50% of the total pipeline in addition to underwriting every loan that came in the door,

then assigned the other 50% to other processors

Managed the processing staff overseeing problem loans and finding viable solutions to ensure timely closing

White House Mortgage Corp. – February 2000 – April 2005 VP-Mortgage Operations

Responsible for all aspects of office management, working with company principals in decisions regarding work -

flow, company policies, employee issues and other major business matters

Review, monitor and maintain the progress of loan approval and closings including title review; I oversee the

collection and disbursement of loan fees and funds

Coordinated loan placement & structure after considering specific features of the loan scenario provided by Loan

Officers from A to Sub-prime paper

Ran loans through various AU systems including DU and LP as well as other bank programs and documented files

accordingly

Reviewed loan documents such as

Kept current records of all programs and changes making sure the staff stayed informed of important shifts in

program details and how we can sell new products of product changes to different applicants

Worked closely with company principals in implementing procedures which ensured compliance with regulatory

agencies, privacy & protection of borrowers’ information

Responsible for assisting SVP in replying to banking audits: ensuring all loans in compliance with disclosures, fee

collection & investor guideline documentation

Acted as liaison between the customer, lender, and attorneys to coordinate the closing making sure that all bank

conditions have been met and all title issues are resolved in a timely fashion

Oversee procedures and loan application procedures to ensure compliance with banking regulations

Franklin First Financial – 1999 – 2000 Sr. Processor

Processed loans from initial application through the closing, placing them with the appropriate lender and

documenting them specific to lender guidelines and/or Automated Underwriting guidelines

Managed the largest pipeline within weeks of being hired from prime to subprime loans, Conventional and FHA

loans

Structured deals working closely with loan originators, account executives, borrowers to ensure the applicant was

getting the appropriate financing for their needs as well as the company m aximizing a profit as suitable for loan

type.

Oversaw response committee for banking audits: ensuring all loans in compliance with disclosures, fee collection &

investor guideline documentation

Prepared and sent out disclosures to borrowers within the 3 da y period as required by state regulations. Ensured all

documents in loan file were in compliance with all state and federal regulations.

Ulster Savings Bank – February 1990-1997 Mortgage Underwriter

Underwrote over 40% of the bank’s mortgage pipeline covering Westchester/Rockland/Long Island/Putnam

counties with signing authority up to $750,000

Maintained a pipeline of approximately 50-70 loans at an y given time, moving deals along at a rapid pace and

closing deals with satisfied customer’s financing needs while being profitable for the bank

Reviewed disclosures and ensure that all state and federal guidelines were being followed and adhered to

Reviewed credit reports, appraisals, tax returns, bank statements for validity and applicants qualification s for

programs

Analyzed large, complex loans for the bank President discussing the loans with various conduits for possible sale on

the secondary market or placing them in the bank’s portfolio programs as instructed by the bank President

Trained new underwriters showing them how to analyze tax returns, financial statements, credit reports, appraisals,

etc. and taking them through the loan process and compliance procedures imposed by banking regulations.

Guided clients through mortgage process keeping them informed of progress or problems.

EDUCATION:

Baruch College – CUNY – BBA in Accountancy – GPA 3.4

Ulster County Community College – SUNY – Associates Degree in Business Administration – GPA 3.8

COMPUTER SKILLS:

Microsoft Word, Excel, Powerpoint

Genesis, Calyx Point, Encompass

Citrix

COMMUNITY SERVICE:

American Cancer Society – Committee Member – Taste of Hope Event 2006-2012

American Cancer Society – Volunteer – Dogswalk Event 2005, 2006 & 2007

American Cancer Society – Participant – Making Strides Against Breast Cancer Event 2006 & 2007

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