Customer Service Administrative Assistant

Cyndia Holmes-CMRS

**** ********* ***. *******, ** 38111

Cell: 901-***-****/901-***-****

********@*****.***

Medical Billing and Office Professional

Profile

Medical Administrative Support Professional seeks to work full-time in a medical office, helping to further the goals of the company offering versatile office computer skills and excellent customer service.

Education

Remington College – Memphis, TN –Medical Billing and Coding Diploma January 2015

Externship – Poplar Healthcare January 2015

Tennessee Technology Center – Memphis, TN –Administrative Assistant Diploma August 1997

Key Skills

Medical Terminology

Data Entry

Type 50WPM

Spring Charts

Medical Office Asst.

Records Management

Database Administration

EOB’s

Spreadsheets/Reports

Flyers/Calendars

10-Key

Medisoft Advanced

Front-Desk Reception

Executive Support

ICD-9CM

HCPCS

MS Word

MS Excel

MS PowerPoint

MS Outlook

MS Access

MS Project

MS Publisher

Internet

Windows

HIPAA Certificate of Completion

OSHA Certificate of Completion

Experience

Technicolor (Prologistix), - Memphis, TN

Receiving Clerk, September 2012-December 2013

Data entry

Kept employees work time by using GoalPost

Sent reports to my manager and supervisor daily basis for analysis

Received in product

Scheduled appointments for customers to deliver product.

Homemaker/Caregiver - Memphis, TN

February 2010-September 2012

Performed housekeeping duties such as: laundry, cleaning, dishwashing, and changing of linens

Bought groceries and prepared meals

Babysat a 2 yr. old and 3 month old

Sanitize toys and play equipment

Dress children and change diapers

Instructed children in health and personal habits such as eating, resting, toilet habits.

Technicolor (Prologistix) - Memphis, TN

Inventory Clerk, September 2009 – November 2009

Data entry and inventory logs to print-out identification markers to put on the stock before sending out.

Shelby County Head Start-Memphis, TN

Clerical Specialist B, August 2000 to December 2007

Various secretarial duties for the Central Office staff and the Head Start Centers

Operated a multi-line telephone while filling in for the receptionist

Assisted prospective clients with pertinent information involving the agency

Processed and logged in the quantity/amount of outgoing mail daily; logged in in-coming mail and distributed to appropriate staff

Ordered and distributed supplies to the staff

Compiled and tabulated statistical data and provided statistical information as required

Created and designed school yearly calendar for the parents

Worked as the secretary for the Human Resources and Operations Department (which included the Transportation and IT departments) and occasionally assisted the Head Start Director.

Helped coordinate yearly Pre/In-Service events (average of 500 large gatherings per year).

Worked as Interim Purchasing Manager

Internal Revenue Service-Memphis, TN

Mail/File Clerk, January 2003- May 2004 (seasonal)

Extracted various tax forms for processing in a timely manner.

FedEx Express-Memphis, TN

Package Handler, August 2001-December 2001

Loaded and unloaded aircraft, containers, and company vehicles in a safe and efficient manner

Insured that the cargo was properly secured and tied down

Separated packages by service type and destination in accordance with established procedures.

Manpower – Memphis, TN

Administrative Assistant/Quality Clerk/Data Entry September 1998-June 2000

Performed various clerical, administrative, and data entry tasks for various companies such as: General Electric, St. Jude Hospital, Lifeblood, Commercial Appeal, and Rhodes College.

References Furnished Upon Request

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