Project Manager Management

Michael L. Hoffman

San Diego CA Cell: 619-***-****

Email: acp6aj@r.postjobfree.com

Website: www.goagilegolean.com

Professional Objective

More than twenty years of diverse work experience in the IT business sector. Possess the ability to articulate a clear and straight forward architecture, process and strategy. Proven success with technical and non-technical people. Experienced problem solver, mentor that drives innovation and productivity in a broad range of business sectors. Designed and documented numerous mission critical enterprise and small business systems using best practices, proven methodologies, architecture to deliver the highest ROI.

Technical Summary:

Internet: HTML5, XML, REST, JSON, SOAP, Perl, CGI, Java Script, J2EE VBScript, Cold Fusion,.NET, WPF, AJAX, ASP, ASP.NET, PHP, IIS, MTS, Apache, Tomcate, Camel, WebLogic, Websphere COM, Corba, Citrix, Proxy Firewalls & DNS

Languages: Visual C++, C#, Object C, Java, Spring, Struts, Java Script, SQL VB, Fortran, Cobol, PL/1, Perl,, SAS, UML

Databases: Oracle, MS-SQL, Sybase, DB2, MYSQL, Access, Visual FoxPro

Operating systems: Windows, iOS, Android, Blackberry, UNIX, Linux, Citrix, Novell, OS400, VMS, IBM OS390

Infrastructure: CISCO Network Switching, MLPS, F5 Firewalls, SSO, Riverbed Application Compression, IaaS,

Enterprise Architecture: Troux, Alphabet, IBMSA, Sparks EA, Iteraplan, ITIL, CMDB, SeviceNow, TGAF 9, Achimate, ESB

Applications: MS-Office, Project Server, SharePoint, TFS, Visual Studio, GIT, Enterprise Architect, Visio, Rational, ERWIN, Enterprise Architect, ALMQuality Center Epiphany, Salesforce, ACT!, SAS, SPSS and various medical billing

PMO: MS Project Server, Clarity, Planview, IBM Primavera,HP PPM Center, @TASK, Daptiv, Instansis, HP PPM Center

ALM: TFS, Jira / Greenhopper, Rally, Version One, Colabnet, OnTime, HP ALM

Methodologies: Scrum, Agile,Lean, Kanban, RUP, OpenUp, Essential Unified Process, XP & Waterfall

Brokerage: Advent, Portia, Pershing, ADP, Sunguard, Beta, Island, Archipelago, Swift, STP, OFX & FIX

Banking & Credit Unions: FIS, FiServ, Episys, EDS, Core Director, CIF20/20, Silverlake, SWIFT, ACH, FundTech

Mortgage: MortgageServ, Loan Producer, iNetAp, Loan Bridge, Calyx, MISMO, Appraisals

ERP: Oracle, SAP, Peoplesoft, Baun Siebel, MS AX, Great Plains Dynamics & CRM, Quickbooks

Big Data: Hadoop, NoSQL, Talon, Data Rush, Vectorwise, Informatica, Business Objects, Cognos, MS SRS

Healthcare: Cerner Millennium & Anasazi, Oracle Argus, BioClinica CTMS, Carefusion Pyxis & Infusion

Mobile: Kony, Mobile Iron, Boxtone, Symantec, Mono-Xamarin, Phone Gap, AppMakr, MobBase, Android, Knox,

Cloud: Amazon EC2, MSAzure, Google, Rackspace, L3, Salesforce

Experience:

SENIOR ENTERPRISE MOBILITY ARCHITECT Tata Consultancy Services Chicago/ San Diego, CA May 2014- Present

Responsible architecture Mobile Banking SOA enterprise backend, middleware, cross platform iOS/ Android frontend

Responsible for design and deliver of Mobile Banking, SMS, and applications for large bank leading team of 35.

Responsible for design and deliver of Mobile Banking, Check Imaging, Deposits & Payments integration with FiServe

Created High Level /Detail Designs responsible for all software/infrastructure deliverables managing a $6.5 million budget

Salesforce architect for integration with bank’s mobile banking platform and CSR module.

PORTFOLIO MANAGER GLOBAL PMO SynteractHCR Carlsbad, CA September 2013- April 2014

Responsible for creating global enterprise project management office for recent acquisitions to consolidate and build out new datacenters disaster recovery, switching, firewalls, data compression, MPLS,SAN, Citrix, Active Directory, Exchange

Directs and manages budget project delivery for 28 global software and infrastructure projects annual budget $5.5 million

Standardized Architecture (Software/Infrastructure), Agile/ PMO processes toolset and training across global enterprise

PROGRAM MANAGER/ SCRUM MASTER HP Enterprise Services San Diego, CA Jan 2013- Sep 2013

Standardize Agile and PMO methodology for the County of San Diego contract for all future development projects

Principle Program and project manager for all Mobile San Diego County initiatives (5.5 million annual budget)

Responsible for current cross platform iOS, Android, Windows 8 and Blackberry applications (currently 12 in flight) development written in Kony (javascript), Mobile Device/ Application Management (MDM, MAD) using Boxtone

Enterprise architects to create strategy for all mobile applications and migration of applications to HP public cloud for cost savings & increased accessibility

Fundtech web services desktop and Mobile payments integration for county tax collection applications

DIRECTOR GLOBAL PROJECT MANAGEMENT OFFICE Opera Solutions San Diego, CA April 2011- December 2012

Responsible for creating global enterprise project management office for 700 professionals for big data analytics firm

Architect for data warehouse/ ETL mobile apps, deployed predictive models to identify actionable insights in big data

Integration of mobile payments and credit fraud transactions with ACI and Dovetail ACH payments systems

Standardized Agile Scrum practices and toolset for global software and analytic development

Responsible for integration of recent acquisitions to consolidate and build out new datacenters and disaster recovery

Directed all release managers in USA, Europe, India and Asia for, Analytic, Mobile or Amazon SaaS bases applications

Manages project portfolio, staffing, department’s 30 million dollar budgets and monthly reporting to board of directors

Planned & implement organizational efficiencies through process improvement, mentoring, training, job & skill assessments, constant feedback also conducts performance reviews for 20 direct reports

PROGRAM MANAGER/ SCRUM MASTER Invensys Lake Forest/ Carlsbad, CA June 2010-April 2011

Responsible for standardizing enterprise project management office toolset for development and QA organization

Purchased Rally to support Agile application development, drove enterprise rollout of Agile process, replace gated waterfall methodology for 2500 members of international software development R&D segment reducing delivery by 35%

Key contributor for Quality/ Process Improvement for 2500 members of international software development segment

Scrum Master/ Architect working directly with Microsoft Azure developers and Cognizant Azure Center of Excellence team in India to roll out new Mobile Cloud Computing manufacturing monitoring products on time within 250k budget

PORTFOLIO MANAGER/ SCRUM MASTER, Cricket Communications San Diego, CA Sept. 2008- April 2010)

Responsible enterprise architecture front/end middleware and infrastructure for $125 million billing system replacement

Designed fault tolerant Java enterprise architecture & performance tuning for middleware, front end website and mobile applications for 5 million concurrent users

As Scrum Master, manage 4-week sprints and burn down for monthly program deployments

Mentor organization’s Agile processes to implement enterprise efficiencies by 35% increase delivery times

Directed and recruited onsite and offsite resources to staff and manage mobile application programs

DIRECTOR PROJECT MANAGEMENT OFFICE FICO San Diego/ San Rafael, CA November 2005- August 2008

Responsible for implementing a SDLC Process Improvement Methodology for entire enterprise with the assistance of Ivar Jacobson International the founder of RUP. Later purchased Rally to support Agile application development

Responsible integration of recent acquisitions to consolidate and build out new datacenters and disaster recovery

Directed 15 reports that supported 1300 development & QA resources in the USA, Europe & India

Directed projects from contact negotiations to requirements, design, development, QA/ QC, documentation to deployment for entire enterprise that generates $860 million in annual revenue

Managed project portfolio, staffing, department budgets and monthly reporting to board of directors

DIRECTOR PROJECT MANAGEMENT OFFICE College Loan Corporation San Diego, CA August 2004- October 2005

Directed & prioritized CRM & operational projects for entire enterprise managed Project Server and SharePoint

Responsible driving enterprise quality initiatives, software development, break fixes and customer support issues

Managed project managers, analysts, developers, architects resources for all IT projects ($35 million budget)

Managed software development projects using .NET SOA framework using a customized agile methodology

SENIOR PROJECT MANAGER Symitar/ Jack Henry & Associates San Diego, CA Sept 2002-May 2004

PMO leader gathered requirements/designs to replace core processing system for governing body of all credit unions

Developed business/ technical designs, schemas, network/systems architecture mission critical banking systems

Designed & documented Web based Wire ACH Interface to the Federal Reserve Board ($3-7 billion daily NACHA files)

Integrated 3rd party auto & mortgage loan application/origination systems with Credco

Created implementation schedules, deployment strategies, maintain project plans & budgets of $3 million

Managed 25 programmers, analysts & QA, act as a liaison between the client and technical staff

DIRECTOR OF E-COMMERCE National Pen Incorporated San Diego, CA -July 2000- August 2002

Managed 12 technical resources create multiple web interfaces for Oracle Financials 10.x, 11i

Responsible for maintaining core order taking and accounting system for $150 million in annual sales

Maintained project plans, created forecasts resource allocation for multiple concurrent projects

Provided QA, training and daily operational support/procedures for IT projects

SENIOR PROJECT MANAGER Charles Schwab San Francisco, CA January 1999- July 2000

Directed large 1-3 million dollar projects for online brokerage beta, Peoplesoft integration & J2EE development

Integration with SWIFT global transaction processing to Balance and Trades back office

Worked in a PMO office with business stakeholders, created functional/technical requirements and architectural designs

Worked with the QA department to develop test plans, test scripts, for unit/regression-testing

Applied design standards to technological platforms, created estimates, budgets, SOW’s for new development

SENIOR PROJECT MANAGER LPL Financial Services San Diego, CA September, 1996- December 1998

Worked to create a PMO office main projects to re-engineer current architecture into a 3-tier infrastructure

Managed 3 separate multi-million dollar projects 2 in the US 1 in Canada totaling 40 resources direct/ indirect reports

Integration with SWIFT global transaction processing to Pershing and Beta backoffice

Was instrumental in the creation of an enterprise QA organization (QA standards and personnel)

Maintained project plans, resources, budgets for multiple projects tracked progress and wrote functional specifications

CEO, OWNER Progressive Allied Marketing, Inc. San Diego, CA February 1989- April 1994

Created marketing collateral, sales proposals, product specifications, and statements of work

Created CRM/ Portfolio Management software for brokerage firms and medical billing systems for hospitals and doctors

Responsible for project management and directing the development, QA and sales staff

Education:

Chanwang National University, South Korea PhD Candidate Business Administration

United States International University, San Diego, CA Master of International Business Administration

Richard Stockton State College, Pomona, NJ Bachelor of Science in Marine Biology

Certifications Training &Professional Affiliations:

Certified Project Management Professional (PMP) and Certified Scrum Master, Six- Sigma / Lean CI Black Belt

Trainer/ Mentor for full SDLC, CMMI, SCRUM, Kanban Agile Methodologies

Pragmatic Marketing Framework Trained (Program Management Methodology)

Microsoft Enterprise Project Server, Clarity and Planview Training

Executive Board Member Korean Academy Marketing Sciences & Global Marketing Association GMA (July 2002- Present) located in Korea responsible for the strategic planning for the organization.

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