Resume

Sharanya Sareesh

E-mail: acp69o@r.postjobfree.com

Mobile: 050-***-****

Abu Dhabi

Career Objective:

To be involved in work where I can utilize skill and creatively involved with system that

effectively contributes to the growth of organization.

Work experience:

Organization: Admiral Car Insurance company Location: Bangalore

Duration: February 2014 to July 2014

Key Responsibilities:

Handle single car insurance, multi car insurance.

Renewal policy, policy cancelation, policy upgrade.

Retrieve quote, start quote.

Accidental claim, theft claim etc.

Organization: ESSAR Groups Location: Bangalore

Duration: Oct 2012 to Jan 2014.

Key Responsibilities:

Handle Post complaints follow up

Responded to customer questions and troubleshoots product or service problems

through e-mail and telephone correspondence.

Provided technical support as well as product and service training and

demonstrations.

Served as a technical resource on the product line.

Collaborated with the Service and Technical Support teams to aggregate feature

enhancements, bugs, errors, or other product or service information from clients,

customers and dealers.

Participated in design reviews and evaluations to provide client perspectives.

Organization: IBM Location: Mangalore

Duration: June 2011 to March 2012

Key Responsibilities:

Handle queries, analyze cases and act accordingly

Work on monthly MIS reports

Provided superior customer service and work quality while demonstrating

attention to detail, flexibility and innovation in resolving problems.

Possess effective communications skills, and work well with others at all levels

Academic qualification:

B.A, Public Administration

Diploma in Product Design

12th standard from Chovva higher Secondary School.

Schooling from S.E.M School, ICSE Board

Self-Assessment:

Product Knowledge, Market Knowledge

Analyzing Information

Team Player

High level of initiative

Resolving Conflict

Multi-tasking

Personal detail:

Date of Birth : 28/1/1990

Nationality : Indian

Fathers Name : Dhananjayan.CT

Gender : Female

marital status : Married

Languages Known : English, Hindi, Malayalam, Kannada

Contact Person : Sareesh Amban

Emirates ID : 784 1-990-***-**** 2

Declaration:

I hereby declare that all above data provided by me is true to the best of my knowledge.

Date:

Place: Abu Dhabi

(Sharanya Sareesh.)

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