Administrative Assistant, Assistant Property Manager

Susan Mary Munro

Administrative Assistant

Property Management, Cost Consulting, Medical, Legal, Marketing, Real Estate

Email: acp63b@r.postjobfree.com

Tel: Home 416-***-****/Cell 416-***-****

OBJECTIVE

To obtain a full-time position as an Administrative Assistant where it allows me to apply my administrative skills and communication expertise and provide further experience for constant growth and improvement.

SUMMARY

I am a professional, competent and well-organized individual who has exemplary communication skills and can interact effectively with others. I am able to handle difficult and complex situations, employing assessment and response disciplines. My work ethic is commendable. Highly dedicated and once given tasks, carry through until completion. I have an aptitude for handling sensitive situations with courteousness and tact. I am familiar with all Microsoft Office programs, JD Edwards Oracle, Scheduling and Meeting planning through Outlook and have a keen aptitude for in-house computer programs and populating databases.

WORK HISTORY

Downsview Park Inc. /Arcturus Realty Corporation April 2014 - Present

Administrative Assistant, Operations (Contract – 1 year)

Managing portfolio of 45 commercial tenants in 12 large commercial buildings

Leasing, reporting when leases are due for renewal, forwarding documentation to Leasing Manager for approval and implementation.

Facilitating payment of all invoices, progress payments, holdback releases.

Aiding in budget preparation, expenses and monthly financial reports.

Requesting insurance certificates and recording in data base.

Tenant liaison regarding rent enquiries, notifications, memos on behalf of property Manager

Recording and transcription of minutes of Weekly Operations Meeting

Business correspondence, handling and responding to large volumes of emails

Recording of tenant rent and entering into JD Edwards along with issuing of purchase orders

Special projects: tenant sub-meter reconciliations and other projects as requested.

Capitol Management Corp. Mar 2007-Mar 2014

Administrative Assistant to Property Manager

Portfolio of ten large and small commercial properties

Engaged in emergency response as arising 24/7 (fires, security, disturbances); rapid assessment and action taking including escalations dependent on situation

Handled special projects (Tenant transitions, Backflow Prevention Program, water main breaks, Annual Fire Inspections)

Contractors and maintenance companies management (renewals, supervision, documentation); conducting tenders, reviews and documenting of results

Tracked services/contractors for all tenant requirements (tenant specs, insurance certificates, utilities, kitchen hood inspections, pest control contracts)

Developed/maintained Action Sheet on property-specific issues, tracking situations to resolution

Monitored computer systems and surveillance from home office

Business correspondence, handling and responding to emails (large volumes)

Daily banking; cash handling; issuing purchase orders; handling incoming invoices for payment

Velanoff & Velanoff, Barristers and Solicitors Sep 2004-Mar 2007

Legal Assistant (2-4 days per week)

Assisted in areas of Litigation, Family and Real Estate Law

Preparation of Divorce, Pre-nuptial agreements

Closing of house transactions; managing tight deadlines for registration and payments

Markham Natural Health Centre

Clinical Acupuncturist

Holy Family Parish Credit Union Limited

Banking, posting, correspondence, filing

EDUCATION

Ontario College of Homeopathic Medicine Sep 2008-Jan 2010

Diploma C.Ac., Honours 1998-2000

Toronto Institute of Chinese Medicine and Acupuncture

Registered - College of Traditional Chinese Medicine and Acupuncture, Lic. #512

Grade VIII Vocal, Honours and Grade IX Piano

Royal Conservatory of Music

University of Toronto

Humber College of Applied Arts & Technology

Arts, Philosophy, Modelling

Western Technical and Commercial School

COMPUTER SKILLS

Microsoft Office

JD Edwards Accounting software

Custom Databases

Email and internet applications

Typing speed of 135+ and speedwriting

INTERESTS AND ACTIVITIES

Holistic Health, nutrition and exercise

Performing on stage (singing and poetry)

Reading, watching movies

ACHIEVEMENTS

Published 2 books of original poetry, 2012 and 2013

2014 Griffin Poetry Award of Excellence Contestant

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