Human Resources Management, Employee & Labour Relations, Talent Manage

Dear Hiring Manager,

In summary, I am a seasoned Human Resources Professional, possessing over 20 years of exclusive and broad based experience in Human Resources Management with leading International Organizations and Fortune 500 companies in Canada, Italy, United Kingdom, Azerbaijan, Ethiopia and Pakistan. I have managed the full range of HR services, including the Recruitment and Training & Development functions. I have worked for organizations in the financial sector, oil & gas sector, services sector, health sector and the hospitality industry. I hold a MBA degree with bi-majors in Human Resources Management and Marketing along with a LLB degree (The University of Toronto and the International Qualifications Assessment Service (IQAS) of Canada have equated these degrees to the Canadian MBA and LLB degrees). I hold a Certification in “Strategic Human Resources Management” from the Cornell University, USA and CHRP (Certified Human Resources Professional) from the Human Resources Institute of Alberta (HRIA). I also hold Facilitator/Instructor Certifications in “Targeted Selection” from DDI, USA and in “Managing Personal Growth” from Blessing & White, USA. I have also obtained certification in Experienced Hire Selection from Shell Canada. I have proven ability to work with senior management teams to integrate the HR function within the overall business operating strategy of the organization. I also possess experience in HR Department start-ups, high-growth operations, organizational restructuring, mergers and acquisitions. I had regularly conducted and/or coordinated Annual Compensation & Benefits Surveys at all the organizations that I have served since 1990. I had developed the Field HR Policies for IFAD and was part of the Action Plan Working Group that was responsible for developing the New Operating Model of IFAD along with coordination of the Change Management Program. I had also coordinated the Workload Analysis Project at IFAD. Training & Development has always been my passion and I had also served as a Training Consultant for Pepsi Cola International Management Institute to conduct their Pepsi-Way Training Programs in the West Asia Region. As a Master Trainer, I had conducted Material Adaptation Workshops for Trainers in Pakistan for USAID. I have done courses in Job Description Writing, Job Analysis and Job Evaluation from the Hay Headquarter in London, United Kingdom. I have twice coordinated the company-wide Hay Job Evaluation Project at Union Texas Petroleum as part of the Re-Engineering Program. While at IFAD-United Nations, I had regularly evaluated jobs through the in the Global On-line Job Evaluation System of the International Civil Service Commission of the United Nations. At Shell Canada and Alberta Health Services, I had regularly coordinated the Hay Job Evaluation of positions with the Global & Central Job Evaluation Teams. I had also operated as a Head-hunter and had successfully handled senior management recruitment assignments for leading multinationals and Fortune 500 companies, including Pepsi Cola International (West Asia Region), Coca Cola Export Corporation (South West Asia Region), MashreqBank Dubai etc.

Thanking you.

Sincerely,

Anjum Amin

1308 Latta Crescent, Edmonton, Alberta, T6R 3T2, Canada.

Tel. +1-780-***-****, Cell: +1-780-***-****.

E-Mails: acp639@r.postjobfree.com & acp639@r.postjobfree.com

ANJUM AMIN

CHRP, MBA

Address:

1308 Latta Crescent, Edmonton, Alberta, T6R 3T2, Canada.

Tel. +1-780-***-****, Cell: +1-780-***-****.

E-Mails: acp639@r.postjobfree.com & acp639@r.postjobfree.com

PROFILE

Accomplished and business-focused HUMAN RESOURCES MANAGER offering 20+ years of experience driving change, consolidating operations, creatively managing work teams, launching continuous improvement initiatives, and attaining objectives for prominent international organizations and Fortune 500 companies in Canada, Italy, Pakistan, United Kingdom, Azerbaijan, Ethiopia and Saudi Arabia – even in the face of intense industry competition. Excel in designing and administering H.R. plans that have captured double-digit operational cost savings, noticeably heightened multi-location project efficiencies, and sustain new profit centers.

As internal consultant and key H.R. advisor, industrious and highly effective in providing vision and counsel for businesses in start-up, accelerated growth, change, and revitalization mode with direct reporting accountability for up to 7,000 staff. Complete fluency in English plus rudimentary knowledge of French, Italian, and Arabic. A proven performer and multi-tasker who thrives on challenges, delivers results under pressure, and gets the job done – consistently exceeding all expectations.

CORE H.R. PROFICIENCIES

Team-Building & Company-Wide Leadership

Strategic HR / Succession Planning & Tactical Execution

Corporate Restructuring, Rightsizing, & Outplacement

Budget Administration

Performance & Talent Management

Retirement Fund Management

Change Implementation Strategies & Cultural Alignments

Learning / Development & HSE Training

Manpower Planning

Employee Recruitment & Retention/Employee Engagement /Diversity & Inclusion

Executive Search Consulting

Outsourcing & Outplacement

Proactive Labour & Industrial Relations

Union Negotiations & Agreements

Employee Newsletter Creation & Editing

HAY-Based Broad banding Exercises

Compensation & Benefits Surveys

Staff Orientation & Management Development Programs

Policy/Procedure/HRIS Formulation & Administration

Regulatory H.R. Compliance

H.R. Analytics

CAREER SYNOPSIS

March 2014 – April 2015 Human Resources Manager

Suncor & Syncrude Projects, Compass Group - ESS Support Services Worldwide, Fort McMurray, Alberta, Canada. ESS Support Services, a division of the Compass Group is a market leader and the largest food service company in the world specializing in food service and related facility support services to clients in remote and extreme environments. Its services extend across Canada and include such facilities as drill camps, mining camps, construction camps, permanent facilities, pipeline camps, offshore, forestry camps oil & gas installations, correctional facilities, military situations along with defence and off-shore locations. I was responsible for providing the full range of HR services at the Suncor & Syncrude Projects, comprising of over 9,000 rooms in 6 lodges with over 800 employees, responsibilities included coordination with the employee unions.

April 2013 – January 2014 Human Resources Manager

TJ’s Oilfield Contracting Limited, Fort McMurray, Alberta, Canada.

TJ's Oilfield Contracting Limited was recognized as one of Alberta's premier contractor, it was a full-service construction and procurement (CP) company serving Western Canada’s oil sands and conventional oil and gas producers for nearly 13 years. Its continued growth came from an experienced team of professionals who had absolute commitment to providing its clients with exceptional service. It specialized in thermal heavy oil (SAGD, CSS), enhanced site servicing/mulching logging, earthworks, and sustaining capital projects. It had earned its reputation as a trusted leader in on-site projects, by working on some of the most successful in-situ heavy oil projects in the oil sands. I was responsible for managing the Human Resources Management function and development of HR Policies and Programs. I had built the HR Department from ground up and ensured timely achievement of the tactical and strategic HR objectives along with establishment of talent pipeline.

September 2012 – February 2013 Project Human Resources Manager

Kentz Canada Limited, Fort McMurray, Alberta, Canada.

This was a project based assignment. Kentz Corporation was the prime contractor for the Electrical Works in the Exxon-Mobil Syncrude Aurora Mine Relocation Project. I was responsible for managing the Human Resources Management and Camp & Travel Management functions. I had regularly coordinated with the Unions and the Sub-Contractor Kellogg Brown & Root (KBR) who were responsible for the Mechanical Works of the project, to ensure timely achievement of the tactical and strategic HR objectives and establishment of talent pipeline, especially of engineering, technical, trades and crafts personnel.

May 2011 – August 2012 Senior Human Resources Advisor

Alberta Health Services, Edmonton, Alberta, Canada.

This was a temporary maternity leave replacement position. I was responsible for providing HR Advisory support to the Royal Alexandra Hospital, which is the oldest and the largest hospital in Edmonton, comprising of 678 beds, where over 450,000 patients are served annually by a team of 7,000 employees. Provided full range of HR support to all the Departments and Programs of this hospital with my team of 3 HR Advisors and 3 HR Analysts & HR Assistants. Coordinate the Employee Management Committee and Professional Responsibility Committee Meetings with the four unions. Coordinated the transition to e-People HRIS of Alberta Health Services and on-going resolution of e-People related issues. Complemented the Talent Management initiatives of Alberta Health Services.

March 2009 – March 2011 Human Resources Account Manager

Shell Albian Sands Energy, Inc. (Shell Canada), Fort McMurray, Alberta, Canada.

Provided HR Advisory support to the departments of Mine Maintenance, Projects and Reliability & Inspections. As the HR Project Lead, coordinated the Bucyrus In-Sourcing Project for Shovel Maintenance in 2009 and then in 2010 the Finning In-Sourcing Project for Maintenance of Heavy & Medium Duty Fleets, with induction of 250 employees in these two projects, a cumulative annual cost saving of $30 million was achieved in labour and parts. Participated in the Change & Engagement initiatives towards the January 2010 integration of HR Policies & Procedures of Shell Canada into Shell Albian Sands Energy, Inc. Responsibilities covered Talent Management; Delivery of Shell Albian HR Plans which were aligned to the Shell Oil Sands Operational Plan; Ensured effectiveness of the Workforce Plan through liaison with client leadership teams and coordination of recruitment initiatives; Strengthened leadership & professionalism by leading core talent processes (succession planning, competence and skill reviews, career development etc); Provided coaching, career and professional development support to line managers and staff; Ensured fair and consistent application of HR processes and work practices within businesses for improving individual & organizational performance; Enhanced organizational effectiveness; Handled compensation and job grading changes within the assigned businesses, ensured maintenance of a healthy balance between internal & external equity; Handled employee grievances and disciplining, including investigations as part of employee relations responsibilities; Coordinated Shell People Survey processes; Coached team leaders in dealing with HR related issues and coordinated with L&D to provide client specific development for addressing competency gaps; Enhanced efficiency & effectiveness of HR systems & processes, including performance management and annual IPR & CEP reviews to ensure that leaders are effectively managing performance of their teams.

September 2005 – February 2009 Human Resources Specialist/Officer

IFAD (International Fund for Agricultural Development of the United Nations), Rome, Italy.

Provided full range of HR support to all the departments of IFAD along with a team of three HR Officers. The various departments included Programme Management, Finance and Administration, and External Affairs. Was the key HR liaison between Office of President / V.P. along with Office of Internal Audit, Office of General Counsel, Office of Evaluation, Global Mechanism, International Land Coalition, and Credit Union of IFAD. Collaborated with Director HR to oversee entire score of HR function for over 550 international / local staff plus more than 750 consultants and short-term staff.

• Part of an 8-person action plan group that introduced a new corporate operating model. This initiative shifted HR’s concentration to the Programme Management Department to improve project efficiencies in all 15 pilot countries served globally, with an anticipated go-ahead to involve more countries in the future

• In May 2007, selected by both Director HR and Assistant President – Programme Management Department to additionally assume full HR accountability for Operations (PMD) staffed by over 200 employees

Coordinated the comprehensive Field HR policies that focused on recruitment, training and development, performance management, employee secondment, pensions, and benefits. Was responsible for providing the full range of HR services to the Office of President and Vice President, Action Plan Secretariat and the Operations Department comprising of five regional divisions and a technical division i.e. 1. Latin America and the Caribbean, 2. Asia and the Pacific, 3. Near East (including Southern and Eastern Europe) and North Africa, 4. Western and Central Africa, 5. Eastern and Southern Africa and 6. Technical Advisory Division. Was the Budget Holder for the Human Resources Division.

• Cut individual recruitment costs 35% through batch recruitment and candidate pre-screening via telephone/video

• During the absence of Director HR, regularly represented IFAD at an assortment of HR related forums within the United Nations.

October 2001 – August 2005 Vice President, Country Head – Human Resources

ABN AMRO Bank, Karachi, Pakistan.

Recruited to support a global bank restructuring that would amalgamate business and consumer operations into one cohesive unit at the country level. Directed the full range of H.R. services for more than 1,800 regular and contract employees involving 3 major cities. Oversaw a range of programs that concentrated on Learning & Development, Talent Management, Performance Management, Outsourcing, and Recruitment & Talent Sourcing.

• Established an H.R. strategic plan to support new service launches in mortgage loans, credit cards, and auto financing

• Introduced organization-wide Succession Plans to preserve employee retention levels and provide structure for local employee transfers into such worldwide locations as Australia, Singapore, Malaysia, Japan, Greece, Romania, The Netherlands, U.K., and the UAE

• Authored a host of H.R. policies and the country-wide H.R. policies and procedures manual to encourage operational congruency amongst all the 3 cities

• Negotiated Collective Agreement with the employee union and implemented global HR initiatives at the country level.

May 1990 – October 2001 Human Resources Manager

BP Pakistan Exploration & Production Inc., Karachi, Pakistan.

• Picked by Company’s Global HR unit as location representative to roll out and coordinate the Strategic Planning Exercise – including the HR Strategic Plan – to further inspire the performance of more than 850 production workers and contract employees (600 of those in the field). This initiative helped to position the company as the top oil producer in the country

• Reduced costs 33% per year by computerizing all H.R. operations – even in the face of strong company growth

• Introduced Employee Retention programs to entice valuable staff members to remain with the company – even in spite of reorganization activities and external competition

• Slashed absentee rates from 30% to less than 5% by creating a Field Incentive Pay Program that encouraged field workers to complete 16-day consecutive shifts without penalty to their wages

• Avoided union penetration and the possibility of work stoppages by recommending that the Company adopt compliance with the Essential Services Act

• On secondment 1997-1998 Human Resources Representative, Union Texas Limited, London, United Kingdom, provided HR support to relocate EMAC Division (Europe, Middle East, Africa, and Central Asia) to London. Scope of duties included – but were not limited to – recruitment and talent sourcing, payroll & Employee Benefits Management, HAY Compensation & Benefits Survey Coordination, Outsourcing Program Coordination, Management Development Programs, and Training & Development

• Instituted the Severance Program to address job redundancies that stemmed from Atlantic Richfield Company’s acquisition of Union Texas Petroleum

• Also sent to Baku, Azerbaijan to establish the Human Resources Department.

CONCURRENT ASSIGNMENTS

• Appointed as Training Consultant by Pepsi Cola International Management Institute (PCIMI) located in New York. From the Karachi (Pakistan) base, held full accountability for the West Asia Division (Pakistan, Afghanistan, Sri Lanka, and Bangladesh) for conducting the Pepsi-Way Training Programs for the workforce of the Pepsi Owned Bottling Plants and the Pepsi Cola Bottlers within the Franchises.

• As a leading Executive Search Consultant/Headhunter in Pakistan, successfully placed numerous senior managers for a host of leading multinational firms as Pepsi Cola International (West Asia Division), the Coca Cola Export Corporation (South West Asia Division), and MashreqBank Dubai.

• Appointed as Training Consultant and Master Trainer by the Academy for Educational Development (a USAID Development Support Training Project) to conduct “Train the Trainer” and “Materials Adaptation”

EDUCATION & CERTIFICATIONS

Degrees & Designations

Institute of Business Administration, Karachi (Pakistan)

* MBA – Human Resources Management & Marketing

University of Karachi (Pakistan)

* L.L.B.

Institute of Management Sciences, Karachi (Pakistan)

Post-Graduate Diploma in Computer Science (MIS)

University of Karachi (Pakistan)

B.A. – Economics & International Relations

* Equivalency letters obtained from University of Toronto, Ontario, Canada, and International Qualifications Assessment Service (IQAS) of Canada.

PROFESSIONAL CERTIFICATIONS

Human Resources Institute of Alberta (HRIA), Alberta, Canada.

Certified Human Resources Professional (CHRP # 29225)

Cornell University, Cornell, NY (U.S.A.)

Strategic Human Resource Management Certification Program

(distance-based).

Blessing/White, Washington, DC (U.S.A.)

Certified Trainer – “Managing Personal Growth”

HAY Management Consultants, London (U.K.)

Certified in Job Analysis, Job Description Writing, & Job Evaluation

Development Dimensions International Inc. (DDI, USA) Conducted by DDI France for IFAD/UN, Rome, Italy.

Certified Facilitator – “Targeted Selection”

Shell Canada, Fort McMurray, Alberta, Canada.

Experienced Hire Recruiter Certification

World Trade Institute, New York, U.S.A.

Awarded a USAID Scholarship course – “Modern Personnel Management”

St. John Ambulance, Alberta Council, Canada.

Emergency First Aid – Level A CPR and AED

TrainCan, Canada.

Advanced Food Safety Training

Alberta Construction Safety Association, Alberta, Canada.

CSTS (Construction Safety Training System)

Shell Canada Ltd., Syncrude Canada Ltd. and Suncor Energy Inc., Alberta, Canada.

OSSA (Oil Sands Safety Association

PROFESSIONAL/OTHER AFFILIATIONS

Human Resources Institute of Alberta (HRIA)

Association for Human Resources Management in International Organizations (AHRMIO)

Founder & Life Member of the Pakistan Society for Human Resources Management (PSHRM)

Founder & Advisor to the Pakistan Canada Association (PCA) of Fort McMurray, Alberta, Canada.

LANGUAGES

English – Excellent, French – Basic.

CITIZENSHIP

Canada.

Contact this candidate