Customer Service Manager

Sarah Owen

Lebanon, IN

acp62t@r.postjobfree.com - 812-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Assistant Property Manager

Pedcor Management Corporation/Sycamore Springs Apts. - Seymour, IN - January 2008 to April 2015

Responsibilities

Oversaw Leasing agent, Accounts payable & receivable, Deposited checks, answered phones, worked with

maintenance staff on make ready apartments. Typed leases, figured applications, worked new applications,

typed renewals, handled resident complaints, resident retention. Scheduled and followed up on work orders

to make sure they were completed in a timely manner and also to make sure everything was satisfactory.

Accomplishments

good resident retention- met a lot of people and maintained good management, resident relationships. I always

helped in any way I could.

Skills Used

very good work ethics. Great customer service, caring attitude and very pleasant personality.

A can do attitude and always wanting to learn.

Guest Service Associate

Hampton Inn of Seymour - Seymour, IN - July 2007 to December 2007

Responsibilities

Provided excellent customer service, Telephone and internet reservations.

Accomplishments

Made co-workers see that you get in return what you give.

Skills Used

Excellent customer service skills and a great attitude.

Quality Inspector

Product Action - Columbus, IN - January 2007 to July 2007

Responsibilities

Inspected parts for quality. Excellent customer service to the customer and all facilities.

Accomplishments

Customers shipped out quality parts to their customers.

Skills Used

Excellent customer service and the used the skills and the knowledge about the job to ship out quality parts.

Account Manager

AVI Foodsystems - Seymour, IN - March 2005 to November 2006

Responsibilities

Oversaw all vending attendants on a daily basis for my accounts. Deposited monies, checked inventory,

checked for cleanliness, ordered product, checked for discrepancies, resolved issues.

Accomplishments

Got to know all of the people that worked for me and was able to provide them with all the tools that they

needed to make their jobs easier for them to succeed.

Skills Used

Good listening skills and a can-do attitude.

Shipping Supervisor

Bax Global/Lexmark - Seymour, IN - July 1998 to December 2003

Responsibilities

Oversaw order fulfillment, product accuracy, Scheduled trucks for shipment, data entry, worked closely with

the inventory control department.

Accomplishments

On time shipments, motivating employees by helping them do their jobs, Treated people the way that I wanted

to be treated so I got the same in return.

Skills Used

Good people skills. Good customer service skills and an all around good attitude.

EDUCATION

Diploma in Business

Seymour High School - Seymour, IN

1980 to 1984

SKILLS

Property Management, Excellent Customer Service

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